Pros: Michael at aspen hertz was great
Cons: Return of vehicle
Pros: Dave M, bus driver, at drop off in Denver was amazing.
Pros: Easy to pickup and return the car
Cons: The rental price was too high. I paid $290 for 4 hours of rental.
Pros: Very helpful especially Jayia at the front desk.
Cons: If your rating system worked.
Pros: The staff was very helpful especially Jayia at the desk.
The vehicle was clean and ran well.
Car not available
Cons: After reserving a Hertz car from Kayak, when I called into the Hertz store, they said they didn't have any car for me. It was ridiculous.
Pros: Comfortable size car for our purposes. We appreciated that there is a gas station directly across from Aspen airport entrance, allowing easy fill up before the car's return.
Cons: Had to reject the first car, because it smelled badly of cigarette smoke used by the prior driver. The car, which was advertised to us as a non-smoking car, was presented to us as our car to rent without regard for that prior usage by a smoker. The person who drived the car into the lot had to be aware of that fact, since she drived in it moments before handing over the key. We then had to wait for a replacement car. Since we picked up the car late at night, the delay wasn't helpful, and we were told to inspect the car in the morning and come back to the airport counter with pictures if we found any dings in the car? That was not a good option for us, but there were no issues with any damage to the car.
Cons: Liked everything. Really exceptional service.
Pros: I liked how I was helped by Amanda Culver. She is well knowledgeable and knows what she is doing.
Simple, friendly, easy rental
Pros: Headline says it all. Car was well-equipped and service was hassle-free. The location was at airport rather than off-site as indicated in online info, which was a pleasant surprise.
Leave the wear and tear on a car to them
Pros: I was happy with the car and the process was easy and the value was good.
Hertz has 1 rental location in Aspen. Take a look at our Hertz rental location map to find the best rental cars near you.