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2.0
Cons:They have zero customer service skills. My reservation was for 9am. I got there at 8:45 and was told they had to "go get my car and it would be at a least 40 minute wait. It never mentioned I would need a major credit card if I didn't 0ass their credit check (that I didn't authorize). I drove out of my way to this place and it was all for nothing.Reviewed 2020 Nov 02
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9.6
Pros:It was easy once it wasn't confusing.Cons:It was confusing. Need better instructions as to what to do with the cars after entering the garage. Block ff the first couple of stalls with arrows pointing to where you want the cars during business hours.Reviewed 2019 Jul 29
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9.6
Pros:Friendly staff, nice clean carCons:The dropoff point at XNA is not very well marked. Luckily it was really early in the morning and I was able to back up to the rental lane.Reviewed 2019 May 27
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10.0
Pros:Good clean carCons:We waited close to one hour for the carvReviewed 2018 Oct 24
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5.2
Overpriced!!! Do not rentPros:Car was cleanCons:Was supposed to 450 USD plus insurance of 100 USD. Charged me multiple fees and even 2 extra hours for a total over 1200 USD for 11 days for a Camry!! That’s just ridiculous!!Reviewed 2018 Apr 07
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3.2
Will never use againPros:We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, (I selected Fayettville Airport), but it was reserved one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder.Cons:We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, but one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder....and the car died on us 3 times was not running well at all!Reviewed 2017 Nov 20
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