10.0
Pros:Drop off a little confusingCons:Could have been informed that gates would be locked at noon since my return time was 2:00Reviewed 2021 May 25
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6.0
Cons:I was charged for tolls, I have easy pass and I was charged for a full tank of gas, it wasn't fullReviewed 2019 Oct 21
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10.0
Pros:The staff was very friendly service with a smile.Cons:I have to go into Manning and Kingstree the end of the month. I wish y’all had locations there.Reviewed 2019 May 27
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2.4
Pros:The staff was not friendly they was not helpfulCons:I paid online with my debit card but when I got to Hertz they told me that I needed a major credit card the customer service was very poorReviewed 2019 May 13
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10.0
Pros:the guy that helped me was really nice and accommodated my requests.Reviewed 2019 Apr 01
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6.4
It was okPros:NothingCons:No isctructuon or agent to assist you in returning car.Reviewed 2018 Dec 14
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7.6
No plan for a hurricanePros:Pick up was easy and the car was great. Gas mileage was super for my long trip. Enjoyed a comfortable ride.Cons:Someone didn’t think about the airport being closed when they put the drop box at the hertz counter. Budget was allowing their customers to leave keys in car, but I was told that I would be charged an unlock fee if I did that. So, I’m going to have to wait for airport to reopen so I can drive 45 minutes each way to take keys back to the hertz counter. will not be using hertz again.Reviewed 2018 Sep 14
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6.0
Cons:Never made it to florenceReviewed 2018 Jun 20
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10.0
Pros:My plane was delayed 5 hours and they still left the keys for me. Made a crappy day into a good one.Reviewed 2018 Mar 15
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5.6
Cons:1. Smell of cigarettes in the car.Reviewed 2017 Nov 21
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10.0
Pros:miss ashley was wonderful.. very re-assuring on the chance my flight was delayed that some arrangement would be made to still get access to my rental.. sure enough, flight delayed.. called to advise and scott said no worries he would be there.. miss ashley again was on my return day gave me precise directions back to the airport.. there she was like the mother bird bringing in her flock.. couldn't have had better or more pleasant service..Reviewed 2017 Aug 23
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2.0
Cons:I have been debited for a upgrade about which I was not informed. At pick up I was asked whether a Nissan (Altimate ?) was ok instead of the ordered Toyota Corolla . I did not know this type of car and it was not clear to me that this meant a price increase of $ 117 Later on back home, I found out the extra price. Moreover I have been charged for late return since I picked up at 09.39 pm and returned the car at 2.49 am although I have been charged for an extra day as well !!!! POOR SERVICEReviewed 2017 May 26
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