Pros: There was no staff when we arrived. We were never able to rent a car and were stranded at the airport.
Cons: Everything. When we called an explained we were stranded at the airport and there were no employees to help us. They basically said to wait until the next day when the reopen to get a car. I explained we had no transportation to spend a night in a local hotel. They offered no other options. Absolute disaster. Now i know why HERTZ has filed bankruptcy.
Pros: The rental car was not ready for pick up at our reservation time and we were told to wait for several hours after in order for someone else to drop off their car.
Cons: The employees offered no solution and could not rectify the situation at all. We just had to deal with it.
Pros: The staff was very friends and helpful
Cons: It was great
Pros: Staff friendly and helpful. Price excellent.
Cons: Car horn malfunction. Staff handled quickly and efficiently. Taxes and fees are an abomination.
Pros: The staff was extremely friendly and made the rental process easy. The car was clean and I was expecting a small vehicle for the price I paid, but it was actually nice and roomy.
Cons: The rental attendant was friendly...actually too friendly. The process would’ve have been a little quicker if he didn’t have long conversations with the customers as he was processing rentals.
Pros: Van was wonderful. Clean and drove well. Everyone was nice and helpful.
Cons: Just need a reminder to bring the credit card you reserved the car with to the pickup.
Cons: I hate the idea that a hold (deposit) is put on my card above and beyond the cost of the rental.
Recent minivan rental
Pros: Pickup and drop off went okay.
Cons: Exterior had a few dents and scratches. None of the power doors worked which was a major inconvenience when traveling with two small kids. Some stains were on the interior.
Cons: I made the reservation online however when I picked up the car at the airport they charged me an additional days rent because the time I wanted to return the car Hertz was not opened yet and they had to be opened for me to drop off. I was charged a full day for a two and half hour delay In Hertzs end.
Pros: UNbeatable price.
Cons: attendant at the airport was late and rather nonchalant about my pick-up time.
Hertz has 2 rental locations in Greenville. Take a look at our Hertz rental location map to find the best rental cars near you.