Book Hertz car rentals in Kahului

Reviews for Hertz in Kahului

Recent reviews

Traveler rating

Wonderful

45

Very good

13

Good

2

Okay

18

Fair

2

Mediocre

0

Poor

41

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friendly staffpick up the car

car was cleanrented a car

car availablecustomer service

great experiencewrong location

location was closed

2.0

I was in the middle of a natural disaster and didn’t receive a refund. Hertz was awful and Kayak.com is awful. Really disappointing given the circumstances with the fires in Maui.Reviewed 2023 Aug 16

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6.0

We reserved a dodge caravan, and we’re expecting something a little newer. We understand that it is difficult to get new vehicles for rentals, but this van seemed quite worn. Maybe it’s because of being so close to the ocean. It was adequate for our needs. The staff were extremely responsive and helpful…top notch. Drop off was quick and easy.Reviewed 2023 Aug 11

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8.0

I wish they had a better selection of carsReviewed 2023 Apr 22

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8.0

Not being familiar with Maui, I didn't realize there was more than one Hertz location in Kahului so it would have been helpful for that to be more apparent when booking. The agent at the airport Hertz was VERY RUDE when I showed up there. The agent at the hotel where the car was located, was WONDERFUL and I would book again based on his customer service.Reviewed 2022 Sep 29

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2.0

They switched the pick up location and would not honor the price I paid at the correct location. Horrible service.Reviewed 2022 Sep 29

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10.0

Easy check in and drop offReviewed 2022 Sep 25

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10.0

The car’s dashboard system said an oil change was needed when I started the car, but the staff said that Hertz has a different idea of how frequently the oil needs to be changed than Nissan does, so we drove for 10 days in a car that needed an oil change. It felt a little unsettling, but nothing bad seemed to happen. As an after thought, I would have taken a pic of the dashboard in case something had happened and Hertz tried to pin it on our usage.Reviewed 2022 Sep 20

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10.0

Easy transaction. The keep was a little dirty on the inside.Reviewed 2022 Sep 20

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6.0

Car had check engine light in through my week of use. Only 36k miles. Seemed to have power issues so wondering if maintenance is being performed properlyReviewed 2022 Sep 19

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10.0

Didn’t realize pick up was at Maui beach hotel not the airport. Hertz agent said to take taxi. Taxi cost $30 base rate. She should have recommended also Lyft or Uber.Reviewed 2022 Sep 17

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2.0

When searching for airport pickups there is no clarity when a pickup is OFF SITE from the actual airport, and when discovering This after standing in a long airport queue to pick up a car, then being told There is nothing they can do since it is prepaid. Please clearly designate when an airport search for a car rental is offsite! I was traveling with two small children under three and this created nothing short of a crisis. Hertz did NOTHING to support or ameliorate this situation. Finally our car had an ant problem - There appears to be a modest and colony living outside the driver side doorReviewed 2022 Sep 17

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4.0

Pick-up and drop off not as advertised! I selected Kahului airport but was unpleasantly surprised to find after half hour of searching that pick-up was actually 3 miles away at Maui Beach Hotel ! cost another $20 for taxi there. Staff at hotel Hertz was very nice. Car a little shabby but performed great, no complaints except spending an extra hour out of my limited vacation time figuring this out. More nasty surprise was additional $75 fee if I returned car to the airport. Had to add time to departure to go back to hotel to return car. Once again staff very nice! Super nice hotel shuttle bus driver offered to drive us to airport, very nice!! Wont use Hertz next time.Reviewed 2022 Sep 16

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• What is the most popular rental car from Hertz in Kahului?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Kahului.

• How many car rental locations does Hertz have in Kahului?

  Hertz has 3 rental locations in Kahului. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Kahului airport (OGG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Kahului airport (OGG)?

  Yes