Pros: The staff was super friendly. Pick up and drop off was an ease. I hope the prices will be competitive again so I can book with them again.
Pros: Kamarley tried to overcharge me. My two weeks res. Was for $531.24. Upon arriving I gave him the reservation number and he confirm my name and that I had it booked for two weeks and I declined all extras. He then said my total is $700.00, I asked for a breakdown of the price (never got it)
Cons: They will try to overcharge you and when you refuse to pay more than your reservation rate, they make you wait for hours before you get a car.
Nice & fast service, but expensive
Pros: Fast service Nice personel Thorough inspection of the car prior to departure
Cons: Expensive additional insurance Old car (> 84’000km) No route maps provided, not even for purchase
Pick Up Huge Confusion
Pros: The agent who eventually worked with us tried to make the process smooth after the initial confusion.
Cons: Flight arrived in Kingston at 5am. Went to booth I airport told the office where we need to get our van does not open till 8am. The agent told our group of 6 we need to find our way to the other Hertz office. She said no ride could be provided to the alternate location. We had to get a cab from the airport with our luggage to another location then wait until 8:30 for an agent to arrive. No receipt yet so not sure what the charges are
Pros: Quick pick up
Going with another Car Rental Agency next time
Pros: The office was clean yet the employees were serving 3 people all at the same time, rather than prioritizing by whom was there first. Took us 1.5 hours to leave the office with a predetermined rental processed by Kayak.
Cons: Slow uninformed service. We were told that we HAD to pay for insurance when our AMEX platinum covers us until they had to call the company. 1.5 hours to process the rental that was reserved and processed by Kayak with ALL of our information. Upon return, we were told that we “may be” charged for the flat tire we had to change. It just seems they are trying to make another buck at every step so be on your guard.
Pros: I got the car on time and the car I reserved was not available but I was given an upgrade at no additional charge. The price was right and staff was very nice and accommodating.
Pros: Everything about the experience was wonderful. I have already recommended this location to several persons.
Cons: That T-Mobile doesn't work in Jamaica haha
Expensive car hires and no complete CDW
Pros: no major problems with the car
Cons: NO complete damage waiver expensive deductibles slow progress old car with over
Pros: The costermer services was excellent.
Pros: The reserved car wasn't like what was shown on the website and the accommodated us with an upgrade.
Pros: Hertz did not have the size car that I requested so they upgraded me.
Cons: Car did not come with a full tank of gas but I returned it with the same amount that it had.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Kingston.
Hertz has 3 rental locations in Kingston. Take a look at our Hertz rental location map to find the best rental cars near you.