6.0
Received the car with less than a full tank and then filled it up more than full. Probably paid for 100km worth of gas that I shouldn't have.Reviewed 2022 Nov 14
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10.0
All very smooth and easy. Only wish the cost were lowerReviewed 2022 Oct 09
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10.0
Pros:Because of Covid-19 restrictions, they picked me up at homeReviewed 2021 Jan 24
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5.6
Pros:At pick up, the receptionist requested more money than specified on my reservation.Cons:I should have paid the amount on my reservation.Reviewed 2019 Dec 18
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9.2
Pros:Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons:Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.Reviewed 2019 Oct 07
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2.0
Cons:Charged 50 percent more at the airportReviewed 2019 Sep 29
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8.0
Pros:The car was perfect. We did not expect so much comfort and a quality car like that.Cons:The staff was bad. I mean, she was really bad. She did not want to help up at all and the answers came with a bad mood and even putting some kind of terror since we chose not to take insurance. Also, I'm worried about the $210 that was temporaly charged in my credit card and it was not cancelled yetReviewed 2019 Sep 18
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9.6
Pros:Everything was great, friendly staff, great car. and zero issues.Cons:Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.Reviewed 2019 Aug 18
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10.0
Cons:We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.Reviewed 2019 Aug 14
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7.6
Pros:Staff and car were great. Easy pick up and drop off.Cons:I don’t like paying a small amount online and then getting hit for $150 at the check out counter. Hidden fees never appreciated.Reviewed 2019 Aug 12
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10.0
Pros:Very friendly and helpful staffReviewed 2019 Jun 24
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9.6
Pros:Good price. Contract ready upon arrival.Cons:Check in could be faster.Reviewed 2019 Jun 09
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