Book Hertz car rentals in Rockville

Rockville, MD, United States
17 Aug — 24 Aug
Same drop-off
Rockville, MD, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Rockville

Overall Rating6.4 GoodBased on 18 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
6.1
Value for money
6.5

Recent reviews

Traveler rating
7
0
2
4
0
Find reviews that mention:
2.0
My true opinion on Hertz rental Agency is very poor. This company just come out of bankruptcy and will definitely going to the same in near future. . This is my second rentals online with third party reservations site. Everytime I went to Hertz I was told they don't have the vehicle I rented for that matter any vehicle similar for me to pickup. They have incompetent agent in every location I visited. I guess this is what you get for dealing with bankrupt company in the first place. DONOT DO IT, YOU WILL REGRET.Reviewed 2022 Jul 27
review fromkayak
2.0
Car was not availableReviewed 2022 Jun 18
review fromkayak
2.0
Hertz did NOT have my reservation. So I did NOT get a car. This is unacceptable, I want a refund.Reviewed 2022 Jun 07
review fromkayak
4.0
Car wasn’t properly cleaned and had a very uncomfortable stench of cigarette smokeReviewed 2022 Jun 04
review fromkayak
8.0
this location has a drop box so you can drop it off on SundayReviewed 2022 May 24
review fromkayak
2.0
The reservation indicated that the pick up time was 12:00 (noon). However, the store closed at noon! When I went to pick up the car passed noon, the store was closed and I couldn’t get any car. The email I got with pick up instructions was absolutely missleading!!! I demand a refund of my reservation. I had to rent another car that same day somewhere else. Hertz or Kayak was very disappointing. If I don’t get my refund I will never do business with any if these companies again. Hope you review the case and do better. Thanks!Reviewed 2021 Nov 29
review fromkayak
10.0
Pros:The staff was friendly, efficient and helpful. The drop off in New York is appealing. The most unfriendly, bossy and cold people I’ve experienced in a service industry.Cons:The people working in New York act like they hate their job and can’t be bothered to help you. When I was pulling into the hertz lot one of the workers were screaming at me to move up. He could have asked politely. I’ve lived in nyc for 15 years and this behavior is unacceptable. It’s a horrible client experience. Enterprise in NYC treats their customers much better.Reviewed 2021 Apr 22
review fromkayak
10.0
Pros:Staff was excellent and friendly. From The beginning i had a great experience. The car i got was clean and comfortable. It was ready for me when I arrived at the store. I was in and out in 10 minutes. I rented a mid-level SUV for my cross country road trip and got upgraded. It may have been because of lack of inventory but regardless it was a pleasant surprise. Best experience I’ve had renting a car.Cons:I was pretty happy with everything. I got more than i expected and the drop off was easy.Reviewed 2021 Mar 30
review fromkayak
10.0
Pros:ExcellentCons:N/AReviewed 2021 Feb 15
review fromkayak
8.0
Pros:Staff was good. Check in and Check out was quick and effortless.Cons:The car was covered in bird poop. Otherwise, everything else was great.Reviewed 2021 Jan 05
review fromkayak
8.4
Pros:Staff, drop offCons:No car when I arrived. I was taken to another location. Add an hour to my plans.Reviewed 2019 Apr 17
review fromkayak
4.0
Pros:The drop off was horrific because the hertz agent told me they were not able to release the hold charge they put on my credit card and would instead be sending me a voucher for a future rental. It took a phone call to the national office and a conference call with the bank that issued my credit cardCons:To resolve the issue. I have filed a consumer protection complaint.Reviewed 2019 Apr 09
review fromkayak

Where can I find Hertz car rentals in Rockville?

1319d Rockville Pike, Hertz car rentals

Address

1319d Rockville Pike

Hours

Friday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 240 314 0640

Address

1319 D Rockville Pike

Hours

Friday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 240 314 0640

Good to know

Most popular location

1319d Rockville Pike

Most popular car type

Compact

Top tips for renting a car from Hertz in Rockville

  • Compact rental cars from Hertz in Rockville are around 52% cheaper than other car types, on average

FAQs about renting a car from Hertz in Rockville