10.0
Pros:I loved the 2017 Ford Focus I got. I was great to drive.Reviewed 2017 Aug 14
review from![kayak]()
6.8
Who knew there were 2 different "airport" locations!Pros:When I finally got my rental car, it was very nice, new, and clean. The girl at the Hertz desk at the Marriott was very personable, and even walked out to the car with me to show me some of its features. I would definitely rent from the Marriott airport Hertz location again.Cons:When booking my rental car, I chose the "airport" location in Seattle. Upon arrival I took the shuttle to the huge car rental location, waited in line over 1/2 hour, only to find that I needed to go to the Hertz desk at the Marriott airport hotel. So, I had to lug all my luggage around the rental car building, find the shuttle back to the airport, then find a different shuttle for the Marriott, get there and get my rental car. I was very frustrated as it took over 90 minutes to do this. If there are 2 "Airport" locations for Hertz, they should specify which one!! Next time I travel to Seattle I will know, and will actually specifically seek out the Marriott location. Not only was it less expensive there, there was no wait, and the customer service folks were all very helpful. Hertz just needs to indicate which location you are renting from.Reviewed 2017 Jun 25
review from![kayak]()
9.2
Good ServicePros:Easy to pick-up, easy to drop-off. Close to the airport but without the taxes. Service man was pleasant and office was nice in Marrott hotel. No up charges.Cons:A little more than we'd have liked to pay, but who doesn't like to pay less?!Reviewed 2017 Apr 18
review from![kayak]()
10.0
Pros:Pick-up and drop off were easy at my location. Only charged exactly as quoted. Nice, clean car that handled well.Reviewed 2016 Nov 10
review from![kayak]()
10.0
Great pricePros:Ease of rental, got lucky with a brand new car, nice features, easy system for pickup and dropoff.Cons:Had to walk a bit from the airport to the mariott location as I didnt realize it was an off airport location. However it still turned out better than expected in spite of this.Reviewed 2016 Jul 28
review from![kayak]()