Book Hertz car rentals in Shreveport

Reviews for Hertz in Shreveport

Recent reviews

Traveler rating

Excellent

1

Good

1

Okay

1

Mediocre

9

Poor

0

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wrong locationpick up the car

customer servicerented a car

location was closedfriendly staff

car availablegreat experience

car was clean

2.0

No vehicleReviewed 2022 Jun 26

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2.0

Pros:The location of the proposed pickup.Cons:Despite my reservation they did not have a car for me. I was stranded at their office and they did not offer any assistance.Reviewed 2021 Jul 03

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2.0

Cons:Communication between online systems need to do better at talking to each other. My email confirmation stated a pickup of rental at 10:00am but on site Hertz was tracking 9:00am so my vehicle was GONE! Generic phone number that does not let you talk to onsite personnel is terrible. I had an email confirmation that someone would pick me up from the airport and transport me to Hertz. Never showed up. I was calling the number and the prompts would not let me actually talk to a person. When I finally arrived to Shreveport Hertz (Youree Drive) my vehicle rental was GONE and she knew nothing about my pickup even though I showed her I had an email confirmation.Reviewed 2021 Jun 15

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2.0

Pros:Nothing, they did not have any rental vehicles, The man told me the conformations mean nothingReviewed 2021 Jan 01

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8.0

Pros:Destiny the gm at my original location called the gm at the airport to help me get the same rate because her location was closing when I arrivedCons:If other managers would honor your reservation when presented with the copy of the reservationReviewed 2020 Jul 22

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2.0

Cons:When i arrived to the location it was out of business. There was no rental car business at the location!Reviewed 2020 Jun 04

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2.0

Pros:staff was rude and very unhelpful, did not give me a vehicle that I reserved days ahead and spent more time trying leave rather than help resolve my problem. Very disappointed with my experience.Cons:If they had the vehicle I paid a deposit for and actually help work out the issues we having.Reviewed 2019 Nov 03

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4.8

wrong vehiclePros:manager at airport location is great, tried to fix a bad situation.Cons:wrong car given, rented midsize got economy with no compensation poor customer service at shreveport youree locationReviewed 2018 Mar 19

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2.0

Very bad service, I will never go back therePros:Nothing. They would not comply with anything the customer service phone people said was possible. Not ever spending money with them again.Cons:Bad attitude. Dirty cars. Not flexible at all. No serviceReviewed 2017 Oct 11

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2.0

A very bad experience with this particular Hertz locationCons:The representative was very rude and inconsiderate. I arrived one hour after pickup time and he told me that he already gave my minivan away and that it was my fault!Reviewed 2017 Aug 13

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6.4

Good people, bad businessPros:The guy at 1010 barksdale highway was unbelievably helpfulCons:They let me make a reservation and then had no cars at multiple locations, had to upgrade to a truck just to get homeReviewed 2017 Apr 15

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2.0

Pros:No one told us about Down Payments. Customer service was extremely poor. Never againReviewed 2016 Dec 29

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• 7.0 /10Enterprise Car Rentals at Shreveport
• 6.0 /10Thrifty Car Rentals at Shreveport

• What is the most popular rental car from Hertz in Shreveport?

  Mini (Class Minivan or similar) is the most frequently booked rental car type from Hertz in Shreveport.

• How many car rental locations does Hertz have in Shreveport?

  Hertz has 3 rental locations in Shreveport. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Shreveport airport (SHV)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Shreveport airport (SHV)?

  Yes