Book Payless car rentals in Springfield

Reviews for Payless in Springfield

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

10.0

Pros:Counter has only one person at drop off and no one in the return lot. That one counter person was overwhelmed with people wanting to rent and return cars - not their fault.Cons:More staff at the rental counter.Reviewed 2021 Apr 12

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10.0

Pros:Yes very much soReviewed 2021 Mar 23

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8.0

Cons:The car could have been started and warmed up. We flew into an ice storm and had to wait in a cold car for 20 minutes before the ice could be scraped off the windows. Besides that, all was well!Reviewed 2021 Feb 15

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2.0

Pros:Nothing this was a horrible experience.Cons:I didn't get my rental car. The payless rep said I could not use a prepaid rental car transaction to pick up the car from the airport. Allow me to get my rental car on time and use the prepaid function.Reviewed 2020 Nov 24

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9.6

Pros:Yvonne was a delight to work with at pick-up!Cons:Clearer drop instruction and parkingReviewed 2020 Aug 21

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5.2

Pros:Pick up and drop off was very simple. Decent value for the size of car.Cons:The car windows were filthy and the car smelled of smoke.Reviewed 2019 Dec 16

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10.0

Pros:Staff was friendly and accomedating.Cons:NothingReviewed 2019 Aug 21

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10.0

Cons:Nothing, very smooth transaction and loved the Kia!Reviewed 2019 Jul 25

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7.6

Pros:The staff was very friendly. It was a woman at the Avis desk.Cons:I ended up having to add myself as an additional driver because I didn't have a credit card on me. That more than doubled the cost of the rental unexpectedly :(Reviewed 2019 May 13

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10.0

Pros:Staff was very friendly. Vehicle was clean and very nice.Reviewed 2019 May 13

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10.0

Pros:Yes and yesReviewed 2019 Apr 22

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2.0

Long wait. Car reserved not available.Pros:Eventually got a supervisor to helpCons:Waited 30 minutes only to be told I no full size cars available (which is what I reserved) and that they would put me in an intermediate and that I would still pay the full size rate. Agent said sorry that he couldn't do anything about it. I called Payless on the phone while he wasn't able to help me. He said that's all he could do and the I said well I don't have to take the car, I can cancel. Then a supervisor from the Avis counter showed up and helped him. He said he was new so Payless this is a 'training opportunity' for you!Reviewed 2017 Jul 29

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More

• What is the most popular rental car from Payless in Springfield?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Springfield.

• How many car rental locations does Payless have in Springfield?

  Payless has 1 rental location in Springfield. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Springfield-Branson airport (SGF)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Springfield-Branson airport (SGF)?

  Yes