Pros: Yes very much so
Cons: The car could have been started and warmed up. We flew into an ice storm and had to wait in a cold car for 20 minutes before the ice could be scraped off the windows. Besides that, all was well!
Pros: Nothing this was a horrible experience.
Cons: I didn't get my rental car. The payless rep said I could not use a prepaid rental car transaction to pick up the car from the airport. Allow me to get my rental car on time and use the prepaid function.
Pros: Yvonne was a delight to work with at pick-up!
Cons: Clearer drop instruction and parking
Pros: Pick up and drop off was very simple. Decent value for the size of car.
Cons: The car windows were filthy and the car smelled of smoke.
Pros: Staff was friendly and accomedating.
Cons: Nothing, very smooth transaction and loved the Kia!
Pros: The staff was very friendly. It was a woman at the Avis desk.
Cons: I ended up having to add myself as an additional driver because I didn't have a credit card on me. That more than doubled the cost of the rental unexpectedly :(
Pros: Staff was very friendly. Vehicle was clean and very nice.
Pros: Yes and yes
Long wait. Car reserved not available.
Pros: Eventually got a supervisor to help
Cons: Waited 30 minutes only to be told I no full size cars available (which is what I reserved) and that they would put me in an intermediate and that I would still pay the full size rate. Agent said sorry that he couldn't do anything about it. I called Payless on the phone while he wasn't able to help me. He said that's all he could do and the I said well I don't have to take the car, I can cancel. Then a supervisor from the Avis counter showed up and helped him. He said he was new so Payless this is a 'training opportunity' for you!
Pros: Good price. Quick and easy service at the airport.
Cons: Even though the car only had 9,000 miles, the residual air freshener hit me every time I entered the car.
Payless has 1 rental location in Springfield. Take a look at our Payless rental location map to find the best rental cars near you.