Book Payless car rentals in Springfield

Springfield, MO, United States
19 Aug — 26 Aug
Same drop-off
Springfield, MO, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Springfield

Overall Rating7.0 GoodBased on 38 reviews
Cleanliness
7.5
Comfort
7.4
Overall
6.8
Pick-up/Drop-off
7.4
Value for money
6.8

Recent reviews

Traveler rating
10
1
2
6
1
Find reviews that mention:
4.0
We paid to rent a standard size suv, it showed example Cherokee. When we got to Springfield airport and waited in line 30 minutes, she said they don't have Cherokee's at this location and gave us a Chevrolet Trax, which is a small suv, our family of 5 and suitcases would not fit in it. We went back into airport and she offered a Tahoe for $60 per day more. We finally got the Tahoe for $20 per day more. The way most car rentals do, when they can't provide you with what you rented they automatically upgrade to the next size rented. So disappointed that they don't keep there committment.Reviewed 2022 Apr 09
review fromkayak
10.0
Couldn't have been easier and convenientReviewed 2022 Feb 13
review fromkayak
2.0
No response from Springfield locationReviewed 2021 Nov 26
review fromkayak
2.0
We used a 3rd party to book and and had multiple charges on my account that I had to spend an hour or more on the phone and at the counter getting fixed. I still do not have this matter fixed. I will never recommend or use priceline or Payless car rental again. Horrible experience.Reviewed 2021 Nov 19
review fromkayak
2.0
I prepaid on Priceline/ Kayak for a Jeep Cherokee. However, Priceline did not send the payment voucher to the rental agency. Upon arrival I was told the SUV I reserved was not available and I could drive a minivan instead. The only other options we’re either too small for my needs or an expensive upgrade to a large pickup truck. The truck was nice, but it had not been washed, had ketchup on the back seat, had a used toothpick, used mask, and open chewing tobacco pouch in the center console. I then called Priceline/ Kayak to get a refund of the unused prepayment (I was charged, in full, at the counter). Priceline said it would research the issue for 10 days. I then get an email stating my request to “cancel” the reservation was denied because it had been used. Obviously, Priceline didn’t pay attention to my request for the unused prepayment to be returned and there is a complete lack of coordination between the rental company and Priceline. Overall, my experience with Priceline/ Kayak on this trip was horrible and a lesson to book direct. My experience with Payless was that the counter personnel were friendly but you don’t get what you reserve and the vehicle may be filthy.Reviewed 2021 Nov 09
review fromkayak
3.9
The car was clean but not real comfortable. Christ's the agent I pucked it up from was rude and unfriendly at first. I kept a good attitude and she slowly lost some of her attitude.Reviewed 2021 Oct 08
review fromkayak
1.9
Why didn't Kayak pay Payless for my rental???? Payless stated to me that your company (Kayak) didn't pay them (Payless) the money I paid on my reservations with your company back on May 5, 2021. So Payless charged me the full price so I WANT A REFUND FOR THE MONEY I PAID KAYAK SINCE YOU DID NOT PAY THAT AMOUNT TO PAYLESS!!!!!!Reviewed 2021 Sep 26
review fromkayak
10.0
Pros:Counter has only one person at drop off and no one in the return lot. That one counter person was overwhelmed with people wanting to rent and return cars - not their fault.Cons:More staff at the rental counter.Reviewed 2021 Apr 12
review fromkayak
10.0
Pros:Yes very much soReviewed 2021 Mar 23
review fromkayak
8.0
Cons:The car could have been started and warmed up. We flew into an ice storm and had to wait in a cold car for 20 minutes before the ice could be scraped off the windows. Besides that, all was well!Reviewed 2021 Feb 15
review fromkayak
2.0
Pros:Nothing this was a horrible experience.Cons:I didn't get my rental car. The payless rep said I could not use a prepaid rental car transaction to pick up the car from the airport. Allow me to get my rental car on time and use the prepaid function.Reviewed 2020 Nov 24
review fromkayak
9.6
Pros:Yvonne was a delight to work with at pick-up!Cons:Clearer drop instruction and parkingReviewed 2020 Aug 21
review fromkayak

Where can I find Payless car rentals in Springfield?

2300 N Airport Blvd, Payless car rentals

Address

2300 N Airport Blvd

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Sunday07:00 - 23:59
Friday07:00 - 23:59
Thursday07:00 - 23:59
Wednesday07:00 - 23:59
Saturday07:00 - 23:59

Phone

+1 417 450 4545

Good to know

Most popular location

2300 N Airport Blvd

Most popular car type

Full-size

Top tips for renting a car from Payless in Springfield

  • Full-size rental cars from Payless in Springfield are around 6% cheaper than other car types, on average

FAQs about renting a car from Payless in Springfield