Recent reviews
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Monday | 00:00 - 00:15 06:00 - 23:59 |
Tuesday | 00:00 - 00:15 06:00 - 23:59 |
Wednesday | 00:00 - 00:15 06:00 - 23:59 |
Thursday | 00:00 - 00:15 06:00 - 23:59 |
Friday | 00:00 - 00:15 06:00 - 23:59 |
Saturday | 00:00 - 00:15 06:00 - 23:59 |
Sunday | 00:00 - 00:15 06:00 - 23:59 |
Monday | 00:00 - 00:15 06:00 - 23:59 |
Tuesday | 00:00 - 00:15 06:00 - 23:59 |
Wednesday | 00:00 - 00:15 06:00 - 23:59 |
Thursday | 00:00 - 00:15 06:00 - 23:59 |
Friday | 00:00 - 00:15 06:00 - 23:59 |
Saturday | 00:00 - 00:15 06:00 - 23:59 |
Sunday | 00:00 - 00:15 06:00 - 23:59 |
Cons: No automatic locks. I had to use a key to open the car door.
Pros: Car was clean and new. Pickup and drop off were easy.
Cons: Charged me for 7 gallons of gas after I returned it with a full tank. They refunded the charge after I complained, but I don't see how it was applied in the first place. I had filled up 2 minutes from the drop off location.
Cons: Car was in second lot and hard to find - some specific directions about the space numbers would have been helpful, maybe even a map.
Great service!
Pros: We upgraded and extended our rental. The guy at the airport couldn't have been more pleasant or helpful. Upgraded us to a 2026 Suburban and only charges us for a regular minivan. Being a family of 5 this was very helpful.
Watch out for unexpected charges
Pros: Car was fine. Very small gas tank, though.
Cons: According to Kayak, I was supposed to be charged an agreed-upon amount from March 29 through April 30. However, Alamo charged me for a one-month rental at the rate I had been quoted for the entire period and then tacked on an additional fee for the remaining 2 days.
Pros: Very easy drop off.
Pros: Great new car. Hybrid with great gas mileage. Easy drop-off and pick up.
Pros: Drop off was amazingly easy
Pros: They gave us a free up-grade!
Pros: Easy drop off with parking lot check out.
Pros: The gentleman checking me in was incredibly pleasant and very helpful.
Pros: It got us around.
Cons: Difficult to get in and out. Many nights the horn would go off 2-3 times.Made us worry about the neighbors. When ever we drove it the dash would always beep -beep
with a notice that the back left door was not closed. Very iretating.
Was not happy that wife could not drive it with out an added fee.
Pros: Car was clean and new. Pickup and drop off were easy.
Cons: Charged me for 7 gallons of gas after I returned it with a full tank. They refunded the charge after I complained, but I don't see how it was applied in the first place. I had filled up 2 minutes from the drop off location.
Cons: Car was in second lot and hard to find - some specific directions about the space numbers would have been helpful, maybe even a map.
Great service!
Pros: We upgraded and extended our rental. The guy at the airport couldn't have been more pleasant or helpful. Upgraded us to a 2026 Suburban and only charges us for a regular minivan. Being a family of 5 this was very helpful.
Pros: Very easy drop off.
Pros: Great new car. Hybrid with great gas mileage. Easy drop-off and pick up.
Pros: Drop off was amazingly easy
Pros: They gave us a free up-grade!
Pros: The gentleman checking me in was incredibly pleasant and very helpful.
Watch out for unexpected charges
Pros: Car was fine. Very small gas tank, though.
Cons: According to Kayak, I was supposed to be charged an agreed-upon amount from March 29 through April 30. However, Alamo charged me for a one-month rental at the rate I had been quoted for the entire period and then tacked on an additional fee for the remaining 2 days.
Pros: It got us around.
Cons: Difficult to get in and out. Many nights the horn would go off 2-3 times.Made us worry about the neighbors. When ever we drove it the dash would always beep -beep
with a notice that the back left door was not closed. Very iretating.
Was not happy that wife could not drive it with out an added fee.
Monday | 08:00 - 23:59 |
Tuesday | 08:00 - 23:59 |
Wednesday | 08:00 - 23:59 |
Thursday | 08:00 - 23:59 |
Friday | 08:00 - 23:59 |
Saturday | 08:00 - 23:59 |
Sunday | 08:00 - 23:59 |
Pros: Staff was friendly.
Cons: Didn’t get the class of car I reserved. The car was dirty and didn’t run that well. Most importantly, the car didn’t seem to be disinfected, and during this pandemic, that is very concerning.
Cons: A little slow at pick up
Pros: Everything went as smooth as can be!
Cons: Nothing - this was the best value we had on our week vacation
Pros: Terrible experience.
Cons: Terrible experience - they gave away my car because my flight was delayed. They are located in the airport, they have access to the flight info. They could have easily figured out that my flight was delayed. There was no communication - they simply gave my car away and had nothing else available unless I wanted to pay double the price for an upgrade.
Pros: Mike Wedding was very professional and helpful! He stayed a little late to accommodate us and helped us fix some errors on our reservation.
Cons: Hertz employee's were excellent at pickup and drop off.
Mostly great!
Pros: Car worked great, and the pick-up / drop-off experience was really good.
Cons: Passenger seat had a stain on it, and the car kind of smelled like cigarette smoke.
I must have made a mistake
Pros: The service was great, the car was fully satisfactory
Cons: About $700 for a subcompact for less than two weeks—and I made the reservation months ahead of time and paid over $400 in advance. Much much too expensive.
Pros: The agent was great and the rental process short.
Cons: The radio was terrible.
AWESOME CAR RENTAL!!
Pros: The service was awesome!! The staff was very friendly!! The car was immaculate and smooth ride!! The price and car was affordable!! Next time I come to Sarasota FL airport; I will rent from Hertz again and I recommend this rental car service!! Hertz is awesome keep up the good work!!
Pros: Liked the Sarasota Airport location
Cons: Scratch on car
Couldn't be better
Pros: Good service and car
Cons: A little slow at pick up
Pros: Everything went as smooth as can be!
Cons: Nothing - this was the best value we had on our week vacation
Pros: Mike Wedding was very professional and helpful! He stayed a little late to accommodate us and helped us fix some errors on our reservation.
Cons: Hertz employee's were excellent at pickup and drop off.
Mostly great!
Pros: Car worked great, and the pick-up / drop-off experience was really good.
Cons: Passenger seat had a stain on it, and the car kind of smelled like cigarette smoke.
Pros: The agent was great and the rental process short.
Cons: The radio was terrible.
AWESOME CAR RENTAL!!
Pros: The service was awesome!! The staff was very friendly!! The car was immaculate and smooth ride!! The price and car was affordable!! Next time I come to Sarasota FL airport; I will rent from Hertz again and I recommend this rental car service!! Hertz is awesome keep up the good work!!
Couldn't be better
Pros: Good service and car
Pros: Staff was friendly.
Cons: Didn’t get the class of car I reserved. The car was dirty and didn’t run that well. Most importantly, the car didn’t seem to be disinfected, and during this pandemic, that is very concerning.
Pros: Terrible experience.
Cons: Terrible experience - they gave away my car because my flight was delayed. They are located in the airport, they have access to the flight info. They could have easily figured out that my flight was delayed. There was no communication - they simply gave my car away and had nothing else available unless I wanted to pay double the price for an upgrade.
I must have made a mistake
Pros: The service was great, the car was fully satisfactory
Cons: About $700 for a subcompact for less than two weeks—and I made the reservation months ahead of time and paid over $400 in advance. Much much too expensive.
Monday | 07:00 - 23:59 |
Tuesday | 07:00 - 23:59 |
Wednesday | 07:00 - 23:59 |
Thursday | 07:00 - 23:59 |
Friday | 07:00 - 23:59 |
Saturday | 07:00 - 23:59 |
Sunday | 07:00 - 23:59 |
Pros: Staff was friendly and professional
Pros: Very quick and easy pick up. Counter is located in baggage claim. But go to the counter before you get your luggage because line became very long right after we finished at the counter. Drop off is super quick and easy.
Pros: Nothing
Cons: Having one person work the counter on Saturday is simply DUMB. People were in line for longer then their flights. After waiting for 30 minutes we left.
Cons: I thought the price was a little high
Pros: Very easy process great car
Cons: Everything. The car broke down and I was never able to get a replacement
Pros: Easy drop-off; Friendly staff
Pros: Your company booked me a car that didn’t exist. I had to attempt to pick up my mini van twice at budget. Once on my original reservation date. And then next on 5/16 when the desk agent said they could have my mini van ready. And twice they did not have the mini van. No one knew where it was or who had it. I paid for a mini van and I never got it. I ended up having to cancel my car reservation completely after already extending it a day and it ruined my entire weekend travel plans home. I will not use this company again to book a car rental at all. It was absolutely chaotic and the desk agents were rude and CarRentals.com had no one to help me since they are a third party and same with Kayak
Cons: Getting my car that I actually reserved. Twice.
Cons: Double check the receipt with the confirmation email. They had made a mistake and were going to charge a higher price than the kayak price. I noticed this and got them to correct it.
Pros: Great rate. Easy pick up.
Cons: Hybrid pacifica
Pros: Yes
Pros: Drop off was easy.
Cons: Windshield was dirty (filmy) on inside.
Pros: Staff was friendly and professional
Pros: Very quick and easy pick up. Counter is located in baggage claim. But go to the counter before you get your luggage because line became very long right after we finished at the counter. Drop off is super quick and easy.
Cons: I thought the price was a little high
Pros: Very easy process great car
Pros: Easy drop-off; Friendly staff
Cons: Double check the receipt with the confirmation email. They had made a mistake and were going to charge a higher price than the kayak price. I noticed this and got them to correct it.
Pros: Great rate. Easy pick up.
Cons: Hybrid pacifica
Pros: Yes
Pros: Nothing
Cons: Having one person work the counter on Saturday is simply DUMB. People were in line for longer then their flights. After waiting for 30 minutes we left.
Cons: Everything. The car broke down and I was never able to get a replacement
Pros: Your company booked me a car that didn’t exist. I had to attempt to pick up my mini van twice at budget. Once on my original reservation date. And then next on 5/16 when the desk agent said they could have my mini van ready. And twice they did not have the mini van. No one knew where it was or who had it. I paid for a mini van and I never got it. I ended up having to cancel my car reservation completely after already extending it a day and it ruined my entire weekend travel plans home. I will not use this company again to book a car rental at all. It was absolutely chaotic and the desk agents were rude and CarRentals.com had no one to help me since they are a third party and same with Kayak
Cons: Getting my car that I actually reserved. Twice.
Monday | 00:00 - 00:15 06:30 - 23:59 |
Tuesday | 00:00 - 00:15 06:30 - 23:59 |
Wednesday | 00:00 - 00:15 06:30 - 23:59 |
Thursday | 00:00 - 00:15 06:30 - 23:59 |
Friday | 00:00 - 00:15 06:30 - 23:59 |
Saturday | 00:00 - 00:15 06:30 - 23:59 |
Sunday | 00:00 - 00:15 06:30 - 23:59 |
Staff is awesome
Pros: Staff here was very friendly and helped me resolve a couple minor items that easily could have turned into a day long battle. Great job!
Pros: Nothing, you guys are dickheads
Cons: Enterprise.... your entire franchise
Easy to Navigate Location
Pros: Dropping off is easy at this smaller, friendly airport.
Long Trip
Pros: I enjoyed the process of the pick up and drop off. It was efficient especially being at the airport. I liked that the associate gave me options with the vehicles.
Pros: Did not interact with SRQ; changed drop off location. See comments above.
Cons: Did not interact with SRQ; changed drop off location. See comments above.
Pros: Niets, jullie zijn dickheads
Cons: Enterprise .... uw gehele franchise
Makkelijk te navigeren locatie
Pros: Wegbrengen is makkelijk in dit kleinere, vriendelijk airport.
Lange reis
Pros: Ik heb genoten van het proces van het ophalen en terugbrengen. Het was efficiënt vooral in op de luchthaven. Ik vond dat de associate gaf me opties met de voertuigen.
Pros: Niet communiceren met SRQ; veranderd drop off locatie. Zie bovenstaande opmerkingen.
Cons: Niet communiceren met SRQ; veranderd drop off locatie. Zie bovenstaande opmerkingen.
Staff is awesome
Pros: Staff here was very friendly and helped me resolve a couple minor items that easily could have turned into a day long battle. Great job!
Easy to Navigate Location
Pros: Dropping off is easy at this smaller, friendly airport.
Long Trip
Pros: I enjoyed the process of the pick up and drop off. It was efficient especially being at the airport. I liked that the associate gave me options with the vehicles.
Makkelijk te navigeren locatie
Pros: Wegbrengen is makkelijk in dit kleinere, vriendelijk airport.
Lange reis
Pros: Ik heb genoten van het proces van het ophalen en terugbrengen. Het was efficiënt vooral in op de luchthaven. Ik vond dat de associate gaf me opties met de voertuigen.
Pros: Did not interact with SRQ; changed drop off location. See comments above.
Cons: Did not interact with SRQ; changed drop off location. See comments above.
Pros: Niet communiceren met SRQ; veranderd drop off locatie. Zie bovenstaande opmerkingen.
Cons: Niet communiceren met SRQ; veranderd drop off locatie. Zie bovenstaande opmerkingen.
Monday | 08:00 - 23:59 |
Tuesday | 08:00 - 23:59 |
Wednesday | 08:00 - 23:59 |
Thursday | 08:00 - 23:59 |
Friday | 08:00 - 23:59 |
Saturday | 08:00 - 23:59 |
Sunday | 08:00 - 23:59 |
Cons: Interior windows were filthy. Our “full size” SUV was not full size.
Pros: Pick up was easy. Very personable desk agent
Cons: More secure drop off. No ability to get a receipt without going back in the terminal. I still have not received a receipt from Dollar
Pros: Staff was friendly.
Cons: Car was beat up cosmetically and not very clean inside. The counter at pickup was very understaffed with one agent for 3 rental companies which created a wait.
Pros: The rental was for my son. He did have some problems on pickup and delivery. Extra fees.
Cons: I won't rent with Dollar again. Too many hidden fees.
Pros: Drop-off was very easy. I pulled up, they processed the drop-off during the time it took me to gather my belongings, and I went on my way.
Pros: The price was competitive - convienent pickup and easy to modify when I needed to change the drop off point.
Cons: The car was really basic. No remote buttons for the mirrows. The windows were filthy and was difficult to see driving east and into the sun!
Changed rate
Pros: The car was okay.
Cons: They charged me nearly double for no apparent reason. When I pointed it out, they still didn’t exactly match the price. If I hadnt said anything they’d have charged me more than double my reserved price. Beware.
new toll roads in florida (toll-by-plate)
Cons: they should have explained better at the pick up desk the new situation of toll roads that no longer have toll booths and the extra service charges involved. (toll-by-plate)
Great Value!
Pros: Everything went great!
Cons: None
Pros: Staff very helpful. Quick check in and check out
SRQ took forever!
Cons: Need more than one counter agent at SRQ
Pros: Drop-off was very easy. I pulled up, they processed the drop-off during the time it took me to gather my belongings, and I went on my way.
Pros: The price was competitive - convienent pickup and easy to modify when I needed to change the drop off point.
Great Value!
Pros: Everything went great!
Cons: None
Pros: Staff very helpful. Quick check in and check out
Pros: Pick up was easy. Very personable desk agent
Cons: More secure drop off. No ability to get a receipt without going back in the terminal. I still have not received a receipt from Dollar
new toll roads in florida (toll-by-plate)
Cons: they should have explained better at the pick up desk the new situation of toll roads that no longer have toll booths and the extra service charges involved. (toll-by-plate)
Cons: Interior windows were filthy. Our “full size” SUV was not full size.
Pros: Staff was friendly.
Cons: Car was beat up cosmetically and not very clean inside. The counter at pickup was very understaffed with one agent for 3 rental companies which created a wait.
Pros: The rental was for my son. He did have some problems on pickup and delivery. Extra fees.
Cons: I won't rent with Dollar again. Too many hidden fees.
Cons: The car was really basic. No remote buttons for the mirrows. The windows were filthy and was difficult to see driving east and into the sun!
Changed rate
Pros: The car was okay.
Cons: They charged me nearly double for no apparent reason. When I pointed it out, they still didn’t exactly match the price. If I hadnt said anything they’d have charged me more than double my reserved price. Beware.
SRQ took forever!
Cons: Need more than one counter agent at SRQ
Monday | 08:00 - 23:59 |
Tuesday | 08:00 - 23:59 |
Wednesday | 08:00 - 23:59 |
Thursday | 08:00 - 23:59 |
Friday | 08:00 - 23:59 |
Saturday | 08:00 - 23:59 |
Sunday | 08:00 - 23:59 |
Pros: The pickup was a two hour wait just to get the car. Other than that, it went fine.
Pros: yes
Cons: Sirius didn't work despite it being part of the paid for package
Pros: Friendly staff. Easy pick up and drop off.
Cons: The car smelled of so much smoke that it was almost unbearable.
Pros: Jose at the counter was not very professional.
Cons: Service at the counter and drop off at Miami Airport was not much better.
Pros: Very helpful when there was a glitch in price and days and hours of rental.
Cons: Nothing
Pros: Drop-off was excellent--very friendly and professional agent took care of me.
new truck
Pros: excellent new ram truck
Cons: try to sell you unnecessary add ons at pick up
Efficient
Pros: The drop-off location is within sight and walking distance from the airport. The vehicle was checked in within minutes of arriving- very efficient!
Cons: No complaints!
had to pay a lot more
Pros: the ease of the rental
Cons: excessive charge for extra driver and insurance. returned the car four days early, but not to orlando as in contract. returned to sarasota where i rented from, agent said no extra charge. on next credit card statement $260 extra. a tiny car for eight days cost $1000. stay away!
Good value
Pros: Clean and undamaged vehicle. Exceptional service at SRQ
Cons: The new facility at TPA is awful
Cons: Rate quoted online was not the rate at pickup
Pros: yes
Cons: Sirius didn't work despite it being part of the paid for package
Pros: Friendly staff. Easy pick up and drop off.
Pros: Very helpful when there was a glitch in price and days and hours of rental.
Cons: Nothing
Pros: Drop-off was excellent--very friendly and professional agent took care of me.
new truck
Pros: excellent new ram truck
Cons: try to sell you unnecessary add ons at pick up
Efficient
Pros: The drop-off location is within sight and walking distance from the airport. The vehicle was checked in within minutes of arriving- very efficient!
Cons: No complaints!
Good value
Pros: Clean and undamaged vehicle. Exceptional service at SRQ
Cons: The new facility at TPA is awful
Pros: The pickup was a two hour wait just to get the car. Other than that, it went fine.
Cons: The car smelled of so much smoke that it was almost unbearable.
Pros: Jose at the counter was not very professional.
Cons: Service at the counter and drop off at Miami Airport was not much better.
had to pay a lot more
Pros: the ease of the rental
Cons: excessive charge for extra driver and insurance. returned the car four days early, but not to orlando as in contract. returned to sarasota where i rented from, agent said no extra charge. on next credit card statement $260 extra. a tiny car for eight days cost $1000. stay away!
Cons: Rate quoted online was not the rate at pickup
Monday | 07:00 - 23:59 |
Tuesday | 07:00 - 23:59 |
Wednesday | 07:00 - 23:59 |
Thursday | 07:00 - 23:59 |
Friday | 07:00 - 23:59 |
Saturday | 07:00 - 23:59 |
Sunday | 07:00 - 23:59 |
Pros: The 2nd car was clean & in good working condition.
Try’s car w/ cracked windshield & followed all instructions when I called in & got case #, did follow up before returning car. Simple “incident report” done upon return, easy, 15 min to do paperwork so was impressed they gave outside service, avoiding lines inside terminal.
Cons: Initial car had obvious front end or alignment problem that should have never been rented out. Caused me to return next day for replacement. Eating my valuable vacation time.
Pros: Convenient , quick and courteous
Disappointed
Cons: The car had very dirty , spotted windows making it hard to see. Particularly the side rear view and the back window. The paper work and other trash was left in the car from the renter before me. Also, the charger did not work and I ran out of battery on my phone. This resulted in losing the GPS directions. The man that waited on me in Sarasota was curt and unfriendly.
Pros: Pick up was easy
Cons: .given a bigger car I didn't want that was less fuel efficient...Kia sucks gas.
defective vehicle
Cons: The steering on the vehicle was defective and it was dangerous to drive. After I drove to my destination ,which was about 60 miles away from the Avis location I never drove the vehicle. I would have returned it immediately however it was just before Hurricane Irma struck and I hadn't to get my wife and myself to safety. It was a frightening drive. I called the Avis help the next day and explained the problem to them. A tow truck was sent to retrieve the vehicle that day and I thought that would be the end of it. However, I received my American Express bill with a charge of $464.12 which I have challenged. I should not have to pay for a defective vehicle which I only drove for about 60 miles and only because I had no choice.Not only that, but the invoice I received from Avis shows a balance of $464.12 and reflects that I drove the vehicle for 351 miles which is absolutely false. The only time I drove the vehicle was the day I rented it Since I rented the vehicle thru you, I would appreciate it if you would try to resolve this issue for me as I have no intention of paying for a defective vehicle.
John V. Bivbona
Pros: Car size, handling, cleanliness all good
Cons: Rearview mirror kept vibrating itself off the hinge... annoying to have to keep replacing it..
Car type misrepresented
Pros: Once we had the car we needed everything was fine but we were forced to pay substantially more.
Cons: We booked a 7 seater suv as we have many times in the past and received an XL with no additional charges. There is no option for XL when booking. They had an XL but would not give it to us unless we paid more which we were forced to do as we had no alternative as regular suv's will not accomodate 7 people and luggage. Felt very taken advantage of and exteemely rude service at counter.
Avis is terrible
Cons: The car was not ready on time and I had to wait half an hour. They were eager to offer me other cars for money. The person bringing the car around was extremely rude. The bluetooth connection on the car did not work.
Pros: Handig , snel en beleefd
Pros: Auto grootte, lading, netheid allemaal goed
Cons: Achteruitkijkspiegel onderhouden vibrerende zelf uit het scharnier... vervelend te moeten houden vervangen..
Pros: Convenient , quick and courteous
Pros: Car size, handling, cleanliness all good
Cons: Rearview mirror kept vibrating itself off the hinge... annoying to have to keep replacing it..
Pros: Handig , snel en beleefd
Pros: Auto grootte, lading, netheid allemaal goed
Cons: Achteruitkijkspiegel onderhouden vibrerende zelf uit het scharnier... vervelend te moeten houden vervangen..
Pros: The 2nd car was clean & in good working condition.
Try’s car w/ cracked windshield & followed all instructions when I called in & got case #, did follow up before returning car. Simple “incident report” done upon return, easy, 15 min to do paperwork so was impressed they gave outside service, avoiding lines inside terminal.
Cons: Initial car had obvious front end or alignment problem that should have never been rented out. Caused me to return next day for replacement. Eating my valuable vacation time.
Disappointed
Cons: The car had very dirty , spotted windows making it hard to see. Particularly the side rear view and the back window. The paper work and other trash was left in the car from the renter before me. Also, the charger did not work and I ran out of battery on my phone. This resulted in losing the GPS directions. The man that waited on me in Sarasota was curt and unfriendly.
Pros: Pick up was easy
Cons: .given a bigger car I didn't want that was less fuel efficient...Kia sucks gas.
defective vehicle
Cons: The steering on the vehicle was defective and it was dangerous to drive. After I drove to my destination ,which was about 60 miles away from the Avis location I never drove the vehicle. I would have returned it immediately however it was just before Hurricane Irma struck and I hadn't to get my wife and myself to safety. It was a frightening drive. I called the Avis help the next day and explained the problem to them. A tow truck was sent to retrieve the vehicle that day and I thought that would be the end of it. However, I received my American Express bill with a charge of $464.12 which I have challenged. I should not have to pay for a defective vehicle which I only drove for about 60 miles and only because I had no choice.Not only that, but the invoice I received from Avis shows a balance of $464.12 and reflects that I drove the vehicle for 351 miles which is absolutely false. The only time I drove the vehicle was the day I rented it Since I rented the vehicle thru you, I would appreciate it if you would try to resolve this issue for me as I have no intention of paying for a defective vehicle.
John V. Bivbona
Car type misrepresented
Pros: Once we had the car we needed everything was fine but we were forced to pay substantially more.
Cons: We booked a 7 seater suv as we have many times in the past and received an XL with no additional charges. There is no option for XL when booking. They had an XL but would not give it to us unless we paid more which we were forced to do as we had no alternative as regular suv's will not accomodate 7 people and luggage. Felt very taken advantage of and exteemely rude service at counter.
Avis is terrible
Cons: The car was not ready on time and I had to wait half an hour. They were eager to offer me other cars for money. The person bringing the car around was extremely rude. The bluetooth connection on the car did not work.
Pros: The car was nice.
Cons: I called to let them know I needed the car two days earlier. Had to leave a voice mail and got no return call. Didn't know where to find the shuttle. Took forever to process paper work. When we went to return the car, there was no one there. We had to call two different numbers to get someone there to check the car in and give us a ride to the airport. HORRIBLE!!!! And it wasn't cheap either.
Was great! Would def use you again!
Pros: Service was great!
Cons: That the rental was not at the airport. It it wasn't terribly inconvenient :)
Was geweldig! Zou zeker gebruik je weer!
Pros: Service was geweldig!
Cons: Dat de huurprijs was niet op de luchthaven. Het was niet vreselijk onhandig :)
Was great! Would def use you again!
Pros: Service was great!
Cons: That the rental was not at the airport. It it wasn't terribly inconvenient :)
Was geweldig! Zou zeker gebruik je weer!
Pros: Service was geweldig!
Cons: Dat de huurprijs was niet op de luchthaven. Het was niet vreselijk onhandig :)
Monday | 07:00 - 23:00 |
Tuesday | 07:00 - 23:00 |
Wednesday | 07:00 - 23:00 |
Thursday | 07:00 - 23:00 |
Friday | 07:00 - 23:00 |
Saturday | 07:00 - 23:00 |
Sunday | 07:00 - 23:00 |
Pros: I really liked the upgrade to the minivan.
Cons: We waited one hour and 45 minutes in line at SRQ for the rental car. Only one attendant there. I also got a ticket for an expired tag that I had no control over.
Pros: Yes
Cons: Clean vehicle
Somebody available to do a walk around with prior to exiting facility
Pros: easy drop off, nice clean car
Cons: Only one agent working for 3 different rental car companies at the time of pick-up and caused very long lines
Pros: Everyone was efficient and friendly, the car was fine and the price was right.
Cons: Nothing, we will definitely consider Kayak again.
Pros: That eventually I got a small car.
Cons: Had reserved a small car -- but only a truck was available. Was told to come back the next day, when there would be plenty of cars, and swap it out for a small car. Did that -- told us that no cars were available (all cars reserved -- tho of course my car was reserved too). Told to come back the next day between 8-10am -- when there would surely be plenty of cars. Did...and after 30 minutes (first saying there were no cars) they found a small car. Incidentally, had tried to call ahead each time but the main office didn't know the local car situation and no one answered the phone at the local office. Local office told me that they don't have anyone available to answer the phone. This isn't a problem that can be solved without people driving all the way to the airport to find out if there are cars available?
Pros: Staff very friendly but had to cover three different rental agencies with two people and a long line. I felt very bad for them as some of the crowd were nasty and it was not their fault.
Cons: More staffing at the pickup counter.
Pros: price was decent
Cons: no one available at drop off
Pros: No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.
Cons: No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.
Pros: Very easy and fast pick up/drop off.
Cons: Vehicle had a strong cigarette smoke smell.
Might need ozone treatment.
Pros: Friendliness
Cons: Car hd many many dents and scratches and was not clean.
Pros: The staff at drop off in Ft Lauderdale provided excellent customer service
Cons: They left me stranded without a car!
Pros: easy drop off, nice clean car
Cons: Only one agent working for 3 different rental car companies at the time of pick-up and caused very long lines
Pros: Everyone was efficient and friendly, the car was fine and the price was right.
Cons: Nothing, we will definitely consider Kayak again.
Pros: Staff very friendly but had to cover three different rental agencies with two people and a long line. I felt very bad for them as some of the crowd were nasty and it was not their fault.
Cons: More staffing at the pickup counter.
Pros: Very easy and fast pick up/drop off.
Cons: Vehicle had a strong cigarette smoke smell.
Might need ozone treatment.
Pros: The staff at drop off in Ft Lauderdale provided excellent customer service
Pros: Yes
Cons: Clean vehicle
Somebody available to do a walk around with prior to exiting facility
Pros: No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.
Cons: No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.
Pros: I really liked the upgrade to the minivan.
Cons: We waited one hour and 45 minutes in line at SRQ for the rental car. Only one attendant there. I also got a ticket for an expired tag that I had no control over.
Pros: That eventually I got a small car.
Cons: Had reserved a small car -- but only a truck was available. Was told to come back the next day, when there would be plenty of cars, and swap it out for a small car. Did that -- told us that no cars were available (all cars reserved -- tho of course my car was reserved too). Told to come back the next day between 8-10am -- when there would surely be plenty of cars. Did...and after 30 minutes (first saying there were no cars) they found a small car. Incidentally, had tried to call ahead each time but the main office didn't know the local car situation and no one answered the phone at the local office. Local office told me that they don't have anyone available to answer the phone. This isn't a problem that can be solved without people driving all the way to the airport to find out if there are cars available?
Pros: price was decent
Cons: no one available at drop off
Pros: Friendliness
Cons: Car hd many many dents and scratches and was not clean.
Cons: They left me stranded without a car!
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Sarasota Bradenton Intl Airport are Alamo (8.7, 90 reviews), Hertz (8.7, 61 reviews), and Budget (8.5, 104 reviews).
Car rental companies that offer shuttle or pick-up services from Sarasota Bradenton Intl Airport to off-airport locations include Ace, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, and Thrifty.