Pros: Yes the staff was very good at a question I had.
Cons: The car was dirty and in the Corona Virus times I was quite surprised. Water or some liquid was on the doors and there were bottles of aftershave in the back seat and side door. Obviously no one cleaned the car.
Cons: Counterhelp the best!
Pros: It was far away from original destination, a little hard to find didn’t realize it was a kiosk in a very small airport.
Cons: The base price and taxes and fees quoted was not what was charged.
Pros: Staff okay. Was charged more than quoted, wasn't happy about that.
Cons: To be charged the price I was quoted.
Cons: No staff on site at scheduled pickup time. Was over 30 minutes late.
Pros: The drop off was extremely easy.
Cons: When I went for pickup, there were two other parties ahead of me. It took almost 45 minutes to get both of them checked in and another 20 for myself at Hilton Head Island. I wish that the information came through their system when I booked online, as I had to give all my information over again.
Pros: Friendly staff. Stayed til after close.
Cons: Included a fee for roadside assistance without explaining it. Didn’t see it until it was on my bill.
Pros: Staff was so rude
Cons: Very unhelpful. And unpleasant to deal with acted like I was in the way by asking questions
Cons: The rental car drop off area had many more cars than parking spaces. Dozens of cars were double parked
Cons: Pick up was so slow!
Pros: Staff was very friendly
Cons: -Waited 95 minutes to pick up car. Huge line up and only one person working the desk. - Car was full of dents and scratches, had a musty smell inside, the remote key fob did not work to lock and unlock doors - charged for roadside care which we did not want. Form misleading. Did get reimbursed
Thrifty Hilton Head has no cars
Cons: We reserved a car. They did not honor our reservation. Said they had no cars available. They did absolutely nothing to try and help us find a solution. This is the third time this has happened to us at Thrifty Hilton Head.
Thrifty has 1 rental location in Hilton Head Island. Take a look at our Thrifty rental location map to find the best rental cars near you.