Total friendliness …….. easy access……. Wonderful experience!!Reviewed 2022 Aug 06
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2.0
Showed up to get the car and nobody was at the counter.Reviewed 2022 Jun 05
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8.0
They were short staffed so we waited in line over an hour to pick up our car. Phoenicia was wonderful however when we realized I had booked the car at the wrong airport. She was able to cancel the reservation and rebook us in a brand new car.Reviewed 2022 Mar 12
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6.0
Price too muchReviewed 2022 Mar 09
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2.0
Got to terminal representative, and, “No cars” That’s right -$40 Uber ride. No cars. Did not care. Said maybe Budget has cars…. Not what I wanted from my “reservation”. No cars. Never again.Reviewed 2021 Nov 26
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5.9
Final bill was higher than the highest estimate and no explanation was offered. The bill should have been at the base rate with taxes/fees. I had to call days later for a breakdown of final charges. Vehicle was ready as promised (even early) and very clean. Pickup and drop off was very easy.Reviewed 2021 Aug 28
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1.9
I ended up canceling because I could not pick up the car early. Was disappointedReviewed 2021 Jul 31
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6.0
Pros:Staff was friendly, drop off easy. The SUV we had reserved was not available and there were limited other options available.Cons:Getting the type of car we had reserved and expected.Reviewed 2021 Jan 05
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8.8
Cons:Gas tank couldn’t be operated. Needed instructions . Very specialized .Reviewed 2018 Apr 04
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10.0
Easy, convenient drop offPros:ConvenienceCons:NothingReviewed 2016 Oct 23
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8.8
Pros:Quick check in/ out. Nice car !Cons:Needed a wash , bugs all over winshieldReviewed 2016 Apr 28
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2.0
Never Use ThemPros:NothingCons:Failed to have my reserved vehicle causing me to rent a car from another company at 10 times the original rental rate. Not $10. Orders of magnitude. Then demonstrated no concern over not having vehicle. Should be sued by the attorney general.Reviewed 2016 Apr 15