When I arrived the staff told me they had no record of my reservation. When I showed them the details I had, they said “oh, it must have been cancelled automatically and you didn’t get an email about it”. I did not end up renting a car with themReviewed 2023 Nov 30
review from
8.0
the line for pickup was really long, with only one employee to handle itReviewed 2023 Nov 29
review from
8.0
Flexibility of the agents is a gapReviewed 2023 Nov 29
review from
10.0
Quality of the cars. Price to be less.Reviewed 2023 Nov 28
review from
10.0
Good customer service throughout rental processReviewed 2023 Nov 28
review from
10.0
Customer service in NY was greatReviewed 2023 Nov 27
review from
8.0
The price was good, the car was fine. However, the line to pick up the car was long. More than 12 people in line and only two representatives on a Friday? The price makes up for that delay, so I would use Thrifty again in the future.Reviewed 2023 Nov 27
review from
8.0
ConvenientReviewed 2023 Nov 26
review from
10.0
Great service.Reviewed 2023 Nov 26
review from
2.0
Please do not go there. I had reserved a car. The car I had reserved was “unavailable “. They had no other vehicles comparable and the next car they had was a truck and they wanted me to pay an addition $600 for the vehicle. I did not take the bait even though they drove me to an offsite location. It’s a scam. Please avoid.Reviewed 2023 Nov 26
review from
10.0
Got a flat tire and thriftys exchanged cars without and problems!Reviewed 2023 Nov 26
review from
10.0
Waiting to pick up queue was tooReviewed 2023 Nov 25