Daily cleaning, installation of cabin HEPA filters on flights from Africa to Tel Aviv
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Scores according to KAYAK customer reviews
Pros: "The seat is comfortable"
Pros: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."
Pros: "Leg room was OK"
Cons: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Cons: "Delay of 1 hour, waited on the plain extra hour."
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Cons: "They lost my baggage and everything I had was in that bag!"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Cons: "No AC"
Cons: "Movies didn't work well"
Pros: "The landing."
Cons: "My special meal had been canceled."
Cons: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."
Cons: "Boarding problems"
Cons: "The 2 flights were delayed, I went to my work late Both bags were broken"
Pros: "Big plane"
Cons: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"
Cons: "Delay 1 hour!"
Pros: "Same as above"
Pros: "The quality of their team"
Pros: "Plenty of room Nice multimedia screens"
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."
Cons: "The delay"
Pros: "Comfortable and nice people"
Cons: "great delay without explanations"
Cons: "to hot, very hot!!!"
Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Cons: "The company lost my baggage"
Pros: "Quick and nice"
Pros: "To small area for passengers after security before boarding"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "The speed in which the aircraft was boarded and the refreshments given quickly"
Cons: "The lack of order and last minute information not being given"
Pros: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Cons: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Pros: "Better headphones for economy Pillows on seat when boarding"
Cons: "heating controls /cooling tem not very good,"
Cons: "Checked bag got ruined, servie was terrible"
Pros: "The boarding was quickly. The crew very kindly"
Cons: "The seat are small. The food has a lot of salt and bread."
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Cons: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
Pros: "no problems"
Pros: "Once on board flihht was fine."
Cons: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."
Pros: "Kind. Generous. Competent. Relaxed. Thank you."
Pros: "See above"
Cons: "See above"
Pros: "The crew"
Cons: "The kosher food"
Cons: "1:30 delay"
Cons: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
Pros: "Everything was perfect"
Cons: "More drinks less food at night flight for short destination"
Cons: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Cons: "Food, not in time."
Pros: "Accuracy in times"
Pros: "Efficient. It was a very short flight."
Cons: "Offer of Wi-Fi."
Pros: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Cons: "Nothing, the experience was great."
Pros: "Comfortable airplane, organized crew and fast boarding operation"
Cons: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Pros: "Plan crew , pilots , services on plan and cleaning"
Cons: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
Pros: "The flight attendant was welcoming at the door and the service was done efficiently."
Cons: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."
Pros: "The food and the crew"
Cons: "The flight was delayed 2 hours"
Pros: "I appreciated that they didn't charge me to check in my carry on bag."
Cons: "It is sad that they could not add this flight on to my Star Alliance without my card."
Pros: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Cons: "No inflight entertainment, but for 90 minute flight, I didn’t need it."
Pros: "Although they were at the right size snd weight. I was skipped dinner."
Cons: "Disembarkation via buses. Not great."
Cons: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Pros: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Cons: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
Pros: ".usually I like this company."
Cons: "There was 50% of the flight with a feeling that the is no air. It was suffocating."
Pros: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
Pros: "Same as above"
Pros: "Evrything was good"
Cons: "No entertainment on that flightes"
Pros: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Cons: "Food could be a bit better."
Pros: "We enjoy flying with Aegean, very good treatment for families with kids."
Cons: "The boarding,the flight attendants,the comfort,the entertainment and food"
Cons: "The flifgt attendents are not cooprative on plane,and also the offecier in the trancefer office."
Pros: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Cons: "too many fussy babies crying and screaming."
Cons: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
Cons: "about 50 minutes late"
Cons: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
Pros: "Timing and cleanliness"
Pros: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Cons: "Lost my luggage – plain one and a half hours late"
Cons: "Delay 1 hour and 20 minutes at departure"
Pros: "Great experience"
Cons: "They should work on their airport staff a little."
Cons: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"
Pros: "On time. Space. Great team."
Pros: "Good in flight service"
Cons: "The solicitation for cash (bribe) at the Cairo security people at the luggage screening. Mark Cairo as a place I will not go back too."
Pros: "every thing was ferfect"
Pros: "Boarding was efficient but we sat on the plane for over an hour before leaving. Then when we deplaned, we were not told that we are not connected to a tube and would have to go down stairs to go to a bus which will bring us to the airport. The weather was blistering cold ! The same taxi in and out delay happened on the connecting flight to London and we arrived London at 2pm instead of 10:30am. Food was mainly carbohydrates. Entertainment was absent except for a screen showing a trailer of featured locations in Athens."
Pros: "the food"
Pros: "Quick and direct flight."
Cons: "There wasn't any food or snacks. The airport was a bit chaotic."
Pros: "Clean Elegant Polite"
Cons: "Only wish it was in a desent hour and not in the middle of the night"
Pros: "cleen quiet and beutifull crew"
Pros: "that I succeeded to get home"
Cons: "air conditioning in the plane"
Pros: "The flight was on time - which is unheard off"
Cons: "The food was eatable - but not really good"
Pros: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Cons: "Ask the staff not to be so moody for no reason at all."
Pros: "Brought me home in an hour"
Cons: "Delay again"
Pros: "Short flight."
Cons: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Cons: "This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together."
Pros: "Finally not much delay Double coke with ice"
Cons: "Still some delay"
Pros: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Cons: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Pros: "Finally not much delay"
Cons: "No AC in hot weather in the bus and on the plane for half an hour before take off."
Pros: "Staff, seat."
Cons: "Delayed again: 40 mins"
Cons: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
Pros: "It was nice"
Cons: "more movies to be purposed ))"
Pros: "It was fast and on time"
Cons: "mmmm food ))"
Pros: "Flawless process! Great customer service!"
Cons: "Arrival of baggage on the carousel."
Cons: "Boarding via bus."
Pros: "On time. Clean ."
Cons: "less lights while fly"
Cons: "Everything was perfect!"
Cons: "Everything flight was booked have to wait 5 hours for another flight"
Pros: "the plane landed on time"
Cons: "luggage came late"
Cons: "Being late"
Cons: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."
Cons: "Not enougth time after checkin"
Pros: "short time flight"
Cons: "no entertainment/poor food"
Pros: "Very nice personnel. Great airline."
Pros: "The employees were nice."
Cons: "Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake"
Pros: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Cons: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."
Pros: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
Pros: "Check in , flight info at airport great !"
Cons: "No choice for food."
Pros: "Boardibg was on time and the stuff was very nice"
Cons: "I didn like the food."
Pros: "Food, crew cooperation"
Cons: "It was OK"
Pros: "FOOD and the crew"
Cons: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Cons: "40 minuets delay Bad food No intertatment"
Cons: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."
Cons: "30 min late"
Cons: "Flight attendants telling me take off my headphones, this isn't 1999"
Pros: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Cons: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
Pros: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Pros: "On time, direct flight, friendly crew"
Pros: "It was good"
Cons: "The babuins that got drunk and made o lot of noise"
Cons: "Arrived 15min late and I had a tight connection."
Pros: "Great price, nice crew, decent flight overall"
Cons: "The food was terrible! No entertainment system"
Pros: "Flights were delayed due to heavy snowstorms and it wasn't communicated until right before the flight."
Pros: "It was comfortable with good price."
Cons: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
Pros: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Cons: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Cons: "My baggage was left in Paris and flown with the next flight"
Pros: "Attentive flight attendants"
Cons: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."
Pros: "Flight didn't exist."
Pros: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Cons: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
Cons: "Short and sweet"
Pros: "The crew"
Cons: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Pros: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Cons: "Entertainment worked sporadically"
Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."
Cons: "The craft is a bit old. Harsh landing."
Pros: "Flight was delayed 4 hours with no explanation"
Cons: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Cons: "It was great trip thank you Air France"
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Pros: "Good selection of movies"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Cons: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Pros: "Food was Fantastic, Air France the Best on Air."
Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Cons: "Please see comments above about this flight."
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"
Pros: "The airbus 380 was great and the staff very nice"
Cons: "Too mych bad smells after a few hours"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Pros: "Punctual, not crowded."
Cons: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"
Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "Great people"
Cons: "It was an hour late"
Cons: "They lost my luggage"
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Cons: "Wheel chairs for my ill and aged parents was not provided"
Pros: "quick flight 10 min ahead schedule"
Cons: "No entertainment or usb plugsto charge."
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Pros: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Cons: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."
Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Pros: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Cons: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."
Pros: "i tried to cancell my flight but didnt answer me1"
Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Cons: "Rude staffs at the check in"
Pros: "Food was wonderful. Seats in Crown class were very comfortable."
Pros: "Every things well"
Pros: "Amman airport and staff at ohare airport"
Cons: "Amount of food crew on the plane"
Pros: "Only direct flight available to amman"
Cons: "Cleaning it stinks bad"
Pros: "The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again."
Pros: "This is the first trip on the Egyptian airline and the last trip and the reason delay."
Cons: "Very well"
Pros: "Crew was super friendly and seat was comfortabke"
Pros: "The flights were on time."
Cons: "Food could have been better. ."
Pros: "Crew was nice."
Cons: "The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection."
Cons: "my seat was broken"
Pros: "too short to judge, but arrived before schedule."
Cons: "Too short to judge"
Cons: "Full of religus people oriblle babis craying"
Pros: "The food and beautiful women"
Cons: "The seats"
Cons: "They lost my bag"
Cons: "Always smelling cigarettes smoke onboard"
Cons: "Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing"
Pros: "Boarding was easy. The flight is extremely short so there is no meal or beverage service."
Cons: "Plane is heavily dated. There were ashtrays in the arm rest. I could smell cigarette smoke during the flight which caused my allergies to flare."
Pros: "Quick, simple flight arriving 7 minutes early."
Cons: "About 12-15 minutes late boarding with no explanation or announcement. Food & entertainment should NOT be rated on such a short flight."
Cons: "Food, seat and entertainment are awful"
Pros: "Delay one hour without announcement"
Cons: "Short flight, comfortable seat"
Cons: "Worse Flight ever seen . they charge me $210 for my handbag when I'm stop in Jordan Air port for connection to fly to US right before the airplane door . they told me if I don't pay they will cancel my ticket ."
Cons: "Bording was not very organized."
Pros: "Non stop service."
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
Cons: "The airline canceled my return flight without notice because I did not board an earlier connecting flight."
Pros: "It was a short and efficient flight."
Pros: "The staff were nice and friendly and the plane was clean."
Cons: "There were weird issues. Although the plane was fairly new all three toilet seat lids would not stay upright meaning you had to hold them, which was creepy! There were no paper towels in the bathroom--only tissues. The food was poor and portions small even by airline standards. About 25 of us waited one hour for our bags to arrive."
Pros: "Staff and service was exelent"
Pros: "The entire experience was truly great! Crew is very professional, friendly, and accomodating! Very comfy plane, great food and a wide variety of entertainment!"
Cons: "Everything was great!"
Pros: "On time, quick"
Pros: "Overall service was smooth and simple."
Cons: "I couldn't turn off the personal TV, which made it hard to sleep."
Cons: "Flight was late."
Pros: "The plane was nice and clean."
Cons: "The food wasn't that good for me, the dessert was good. Not all the crew members were friendly with the passengers."
Cons: "The food is poor. It's time to make an upgrade. I think that you have to serve the main dinner at as a second mail."
Pros: "The juice box they gave us before take off"
Cons: "Nothing really"
Pros: "It is a great company by thier stuff"
Pros: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
Cons: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
Pros: "It was a very quick flight!"
Pros: "High price and no entertainment"
Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"
Pros: "Flight itself was great ... attentive service, nice airplane, food and beverages even when it's a short flight"
Cons: "Check-in in the Cairo airport: different lines led to large differences in processing time ... our line also processed business class which led to us taking over one hour for check-in (basically being the last one) and having to run through security even when we arrived rather early. No initiative by the check-in attendants to balance between the lines. When they opened two more counters to process check-in they only processed the 'fast' line. Pro tip: avoid the (economy) check-in line next to the business counter. This probably led to the second problem ... they gave us separate seats when traveling with a young child."
Pros: "Very professional crew"
Cons: "Boarding and departure always very early. No audio-video"
Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"
Cons: "There are not enough bathrooms on the large plane so there often were 5 people in line"
Cons: "Airline cancelled my Thanksgiving NYC to Cairo flight 2 weeks prior, leaving to me to scramble to find another flight and paying an additional $300+ on another airline. On top of it, phone support staff I talked with were not the least helpful, empathetic or friendly. I was jerked around about receiving a full refund even though it was the airline that cancelled, and finally had to dispute the purchase with my credit card company. They've lost my business forever."
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "A 25 minutes of flight- there was no food or VOD"
Cons: "It would have been nice to see the flight info during the dlight on the screens"
Pros: "It was on time."
Cons: "The plan was really old. It had ashtrays."
Airlines flying from Africa to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Africa to Tel Aviv
Masks required on board, masks provided on flights from Africa to Tel Aviv
Social distancing seating
Middle seats unavailable to book on flights from Africa to Tel Aviv
Testing for antibodies, testing for symptoms for flights from Africa to Tel Aviv
Waiving of change fees. Search flexible flights from Africa to Tel Aviv