₪783 Find Cheap Flights from Canada to Israel - Compare and Save

DO NOT book with Kayak or a third party travel agent like Underpricers. You will regret it.

I have flown over 2million miles. Great flight but bizarre boarding process. They must have paged half the passengers to the desk for documentation check before boarding anyone. Overall great value.

No WiFi and ok comfort in business class. Home safe I guess that’s all that really matters.

The flight itself was pleasant and on time. Crew was very good. However, breakfast food was barely acceptable. Unfortunately this satisfies the recent industry standards. I asked for a sandwich with ham (another choice was cheese), but received a sandwich with roast beef.

Agents helping disable person doesnt know connections to Poland and after 9 agents helping and 2hours ,we made it to proper terminal. Polish Dreamliner its Polish nightmare liner with so narrow seats and no room under front seat for bag and feet,in economy class.To upgrade, to higher standart cost an arm and leg ,even there are empty seats No good experience overall

It was was okay but the seat was stiff and hard to sit on it!!

Boarding was impossible to navigate. Had mobility issues and a business class ticket, but still boarded almost at the end of the queue because there was absolutely no organization or assistance.

Lost my suitcase. And communication was poor. No offers of compensation for over 24 hour delay of bag

My bag was lost despite an almost 8 hour layover in Warsaw. Nearly 12 hours after my arrival, I have not heard anything about it.

I didn't understand why I couldn't do a check-in at home

No entertainment except on app. No outlets working to charge. Good service

From the start of my vacation at Logan Airport, Boston it was chaotic. I'm praying my flight home is better .I'm grateful that we landed safe

It was an old plane with seats not comfortable and with little space for the legs. I must say that the previous flight I had was amazing on a very comfortable new plane

My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here

Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight

Everything is good and improved and needs to improve economy class seat more specious so long journey we can enjoy and it will be give more relaxable. Overall all services good and safely landed . I enjoyed my journey and all the cabin crew members services very well.

Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..

I travelled from Adu Dhabi to Melb; service was minimal at best, when I asked for a bottle of water but no meal I was told it was not available- it seemed a cup would do. The staff were un helpful & dismissive. We had a family near us who I never saw obtain any assistance from crew- they were simply avoided! Meal was simple and adequate no hot drinks were on offer until close to arriving, with a pseudo breakfast. Seats were tight despite obtaining extra leg room. I will not be flying with Etihad again and will not recommend them to family & friends.

Signature class to Uk makes the overnight flight bearable! Duck leg dinner best food we’ve been served in the air for a long time. Well done AC!

I’m not Asian. That was just the only type of food available. If you’re traveling from the Americas to Asia, there should be at least two options.

This is a regional jet. As far as those go it was average. Again poor quality for an expensive seat. Not worth the upgrade

last minute flight cancellation. wound up flying saskatoon vancouver seattle cleveland. all night. no more air canada.

Better this time, the pilot communicated to passengers of delay

All went really well. Except that I was randomly chosen to be thoroughly checked!!

We ordered kosher meals, did not get them We didn’t eat The corresponding flight from Brussels was worse as it was a very low cost flight with no entertainment whatsoever and no kosher food either We had to pay for a bottle of water to take our medication In other words, my sister and I had to endure a 20 hours fast

Improve the food When a baby cries for 7 hour out of 10, a crew member should be willing to try to assist The toilet was very dirty after a few hours

The food and wine were the worst I have ever had in business class. Also the service level was poor

The window seat had no window. We usually take aisle seats but my daughter likes to look out of the window. It would have been nice to know at least.

Staff was professional without a smile. Seat was broken, but staff basically had no solution to offer

What occurred during this flight was far beyond an ordinary inconvenience or dissatisfaction with the onboard service. There were multiple failures involving the aircraft’s passenger-seat systems, the ability to summon cabin crew, sanitation, cabin crew responsiveness, food and beverage service, and the overall standard of passenger care. The circumstances were particularly serious because I am diabetic, and during the flight I experienced a situation in which I needed assistance while essential passenger-control functions at our seats were not working. I am requesting that ITA Airways treat this as a formal complaint requiring individual investigation, rather than responding with a generic customer-service apology. 1. All three seats had significant equipment failures Seat 46F: The entertainment screen was completely non-functional for the entire flight. Seats 46G and 46H: The screens themselves displayed content, but the following controls did not function: Cabin-light control Flight-attendant call button Flight-tracker button These were not merely entertainment-system failures. The malfunctioning controls affected our ability to control the lighting at our seats and, more importantly, our ability to summon a flight attendant when assistance was required. I specifically request that ITA investigate the maintenance records for the aircraft and these specific seats and determine whether these defects were known before departure, reported during the flight, or documented by the cabin crew. 2. The defective equipment directly affected my ability to manage my diabetes I am diabetic and require insulin. Because the cabin-light controls at our seats were not functioning, I was unable to properly illuminate my seating area when I needed to administer my insulin during the flight. More seriously, when my blood sugar became low, I was unable to use the attendant-call button to request assistance because the button was not functioning. This transformed what might ordinarily be considered an entertainment-system problem into a much more serious passenger-care issue. I was on a long transatlantic flight, unable to properly illuminate my seating area when necessary and unable to summon a member of the cabin crew through the designated call system. 3. My daughter repeatedly attempted to obtain assistance when my blood sugar was low When my blood sugar became low, I needed juice or another rapidly available source of carbohydrate. Because I could not use the attendant-call button, I sent my daughter to ask the cabin crew for juice. She made multiple attempts to obtain assistance. Despite these repeated attempts, the cabin crew did not appropriately respond to her request. After multiple attempts from my daughter, the curtain was closed. I ultimately had to obtain candy from passengers seated nearby because I could not obtain the assistance I was seeking from the cabin crew. I consider this one of the most serious incidents on the flight. I am not suggesting that cabin crew were required to provide medical treatment. However, when a passenger is seeking assistance because of low blood sugar—particularly when that passenger’s designated call button is not functioning—I believe a reasonable standard of passenger care requires the request to be acknowledged and handled appropriately. I therefore request that ITA investigate this incident specifically, including: Which crew members were assigned to our cabin/section; Whether any crew member observed my daughter requesting assistance; Whether any crew report was made concerning this incident; Whether the crew knew that the attendant-call buttons at our seats were not functioning; and What ITA’s procedures require when a passenger reports that they are experiencing low blood sugar or otherwise needs assistance. 4. The circumstances caused significant distress and interfered with my ability to manage my condition.The combination of the defective lighting controls, inability to use the attendant-call system, and failure to obtain timely assistance caused me significant distress.I was particularly distressed because I was unable to properly manage my medical needs in the manner I normally would during a long flight. My blood sugar subsequently remained elevated for an extended period. I believe the prolonged stress and circumstances surrounding this incident contributed to the difficulty I experienced managing my blood sugar during the flight. I am documenting this because I do not want ITA to reduce this complaint to a complaint about an entertainment screen. The equipment failures directly affected my ability to manage my medical needs and obtain assistance. 5. Unacceptable restroom conditions. One restroom was completely out of service for the entire flight.The remaining restrooms were extremely dirty with visible urine stains and no toilet paper. 6. Unprofessional and dismissive cabin crew behavior. Throughout the flight, the attendants were unpleasant and appeared irritated

One bathroom wasn’t working and the other bathroom faucet wasn’t working.

Very poor. The boarding was nightmare, We were stuck in line for almost an hour with no updates. The flight left 40 minutes late with NO information why. The entertainment system did not work and the seats in the back were not working properly (reclining)

Nice flight. Uneventful, very good crew, comfortable seats. Pleasant experience.

The company tries shamelessly to squeeze every dollar)Euro out of its passengers. During the check-in the force you to go through the seat selection, you can skip it. They will assign you the worst seat available, then show you the other available seats on the map, for a fee. But they won't show you the fee until you click on it. And once you do click, there's no way to unselect it!! You will get stuck and forced to pay for that seat. Cheaters!!

Poor , i missed the next flight to new york . We stayed inside the plane for almost 30 or 40min

Cancelled my ticket and was never told and showed up to airport

service from stAff was barely there , food choices were limited. AirPlane was not clean and seemed like it was not cleaned for days.. Seats were very uncomfortable.

The airline did a fine job with flying. However, being kept "in the dark" after a request to close all blinds for 6 of the 9 hour flight in a daylight flight was not good. I also got stuck in the lavatory with a sticky door lock. Fortunately a fellow passenger got me out!

Terrible. I can't believe I lost my entire ticket price when I tried to cancel or change the flight the day before.

Crew and seats were ok. Food was just simply terrible.

I had pre-booked a seat but when I checked in it was not assigned to me. I spoke to the agent upon arrival and was upgraded to Economy Plus, which was fantastic.

Loved the staff in business class. Very attentive. Movie selection could have been better (updated)

Condor is a very good airline. If you’re transferring in Frankfurt, make sure to allow at least two hours in case your flight is delayed. You’ll also need to go through passport control and then go back through security to get on your next flight, so a window of 2+ hours is needed just in case.

They answer the phone promptly. Crew is friendly and they work efficiently.

The crew was great. Good etc was unacceptable for an overseas flight. Wine with a meal should be complimentary. Seat comfort /space horrible and I am 5‘3“ with heels on. Short haul probably ok but not on long haul flights

Helpful crew in a comfortable and well designed aircraft. My kids also loved the striped design of the airplane.

Seats are not comfortable. Some of the food was good and some not so good.

Seats were not comfortable, and the problems started when we landed at Frankfurt airport. We waited more than 3 hours to collect our luggage, as a result we missed the connected train to Brussels. Our plans for the trip were ruined that day.