Low season | March |
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High season | September |
Cheapest flight | ₪731 |
You cancelled my flight and made me Sleep at the airport.
You cancelled my flight and made me Sleep at the airport.
The fight was about 2 1/2 hours delayed, but that was weather related. The flight was also overbooked. But we were in Comfort plus so the flight was fine for us.
It was very cold because the air conditioner was on high power, and my son got sick.
Among the poorest flights I’ve had with Delta in a while. Entertainment system failed completely on a 7.5 hr flight. Crew seemed distracted and not the normal friendly crew. Flight overbooked it seemed… very crowded.
There was plenty of overhead room but half of the passengers were told they had to check their carryon bags. My partner and I checked in as early as possible and our seats were split across the aisle.
Ongoing flight was delayed. Staff at bag recheck was able to get us on an earlier flight. With only 20 minutes till take off we feared our bags would not make the new earlier flight. We were most delighted that they did and were there when we landed. Delta came through
The comfort is typical of what I would expect from main cabin. I've been on flights with other airlines where the seats needed to be changed, the cushions were non-existent. So happy this was not the case. I enjoyed the movie selection. Happy pillow and blanket was provided since I forgot my own. The food was also ok. Great that we arrived early and my luggage arrived undamaged. Again in the past (not with Delta), luggage was lost or broken.
On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival
The seats are too hard for long flights but otherwise- the process was smooth, the staff attentive, and there was to keep you occupied during the journey if needed.
Horrible. First delta flight was delayed. I ran to my connecting flight and arrived to the gate 13 mins before departure. I told the gate agent “I’m here”, she told me flight was closed while giving my already confirmed seat to an stand by passenger. I said again “madam, I’m here with my confirmed seat” and she said “no you’re not here@ and gave two stand by people a boarding pass and let them board. I asked “madam, why do you do that?”, and she repeated “you’re not here”. That was very rude. I’m disappointed of delta. It used to have a good customer service. Things have changed, but not for good.
Everything was good, but there was a delay of about an hour
I liked it as a half empty flight, I didn't like to wait 5 hours to fly which wasn't my fault.
Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,
El AL has vastly improved its overall experince in the last several years. Nicer place, nicer flight attendants, food, comfort etc
Poor food service, a microwave heated sandwich and 300ml water bottle for a coach 4 hours flight ticket. Entertainment only by streaming to your device if you got something more than a small phone screen. On the positive side - on time arrivel.
The food is horrible!! The staff not smiling and looks that they don’t want to work
Remind me not to fly (eat) at passover with Israeli cartiers. Came out of the aircraft with an incredible neck pain. Crew and entertainment were good.
As I paid for extra space - the seat was OK. The snack is very bad! The service is fair. The WiFi was so slow i could not see the provided movie and free TV. Just had so seat all the time...
Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.
Window seats on the 737 are tight and narrow. Staff was good.
I love it, the internet is bad even i paid for it
I was flying with Turkish Airlines from Tashkent to Dallas and from Dallas to Tashkent. In both directions the flights were late. I missed my connecting flight from Istanbul to Dallas in Istanbul airport because of that. That led to a no show case with a rental company in Dallas and I lost 460 US dollars. On the way from Dallas to Tashkent with a layover in Istanbul the plane was also late and I almost missed my connecting flight to Tashkent. Then my bag did not arrive with the same plane and only on the next morning flight from Istanbul. I was about to leave Tashkent the same day to Astana in Kazakhstan and then from there for work in Saudi Arabia. Luckily I had an excess in time before the next flight and I manage to get my bag back. Otherwise I would have missed 3 flights automatically because I couldn't travel for work without my bag and all valuables in it. So, overall, very bad experience with Turkish Airlines. Will never use these airlines again.
Request for “strict vegan” as in the airlines meal selection was not strictly adhered to. My two travelling partners with their Asian vegetarian meals said that their meals were not Asian.
Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,
Terrible seats are very uncomfortable and narrow. Really hard time eating and painful buttons.. crew was very rud not allow anyone to stand not even to go to the toilets
I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.
I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.
The flight was very dirty and the food was very bad
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence. Thank you for your attention to this matter, and I look forward to your prompt response.
Ability to watch movies.No earbud sound system.Marginal beverage service.
IT WAS A LONG TIME SINCE THE LAST TIME I TRAVELED. I THOUGHT I WAS TO BE LOST BUT EVERYONE WAS PRETTY NICE WITH ME AND MADE MY EXPERIENCE NICE. THANKS
-The cabin was ice cold - When we arrived in Houston there was no gate available -We had to wait 90 minutes for our luggage to arrive.. In the future I will avoid flying with Air Canada at at costs
Horrible , we missed our flight because they were way to busy for there airport to handle. We waited in line for the over three hours to be told there’s nothing they can do. Worst experience in any airport ever ,staff member from Lufthansa made it there job to be rude and unhelpful. I’m going to be calling to see if I can change flights because a 3 hour layover in a poorly ran airport isn’t enough.
Flight was delayed due to the late arrival of the catering truck, which is quite unacceptable. There was a beverage service, but no pretzel, or cookie, or nuts were served in coach.
Should have video screens Plane audio was poor and without wired connection hard to understand crew. Should serve more than just cups of water and pretzels on six hour flight. Did not see crew rest of flight. Fix charging sockets to retain charging blocks.
Great! The plane was decently sized and comfortable. The staff was nice and there was great in flight entertainment
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
No snacks served! Seating in the kast row in uncomfortable.
Crew is way too many times on the intercom re explaining the same thing
Experience was terrible. No communication and no sense of urgency dealing with literally hundreds of passengers stranded due to cancelled flights.
I liked nothing. Communication to passengers was poor to non-existent. No sense of urgency in providing information from gate changes, baggage drops, and cancelled flights (which happened with no assistance available). This airline is a joke.
OK flight. However, left my smartphone in the seat pocket by mistake, and ITA staff were able to retrieve it and bring it to the departure desk for the next flight. I was so happy and thankful that they were able to get my phone back!
Flying Economy I’m not expecting to have Michelin star food but there’s too much salt and not enough veggies in the main meal. Also there should be more seat room
I get it…Economy sucks but on a 13 hour flight all seats should have legroom and go back more than 110 degrees
Old flight. very smaller seats. screen small.. food was mediocre
We booked months in advance, but were told at the airport we are on standby because the airline overbooked the flight. We finally (family of 5) got our boarding passes and had to run through the huge airport to get on the flight. The plane then had an electrical issue and we sat on the tarmac for another 2 hours before we even started our 12 hour flight. Our luggage did not make it, but was delivered to our destination the next evening after we landed. I would not fly this airline again.
This was a typical hour-long flight. Not much leg room, no entertainment and no food.
I’m a nervous flyer so I was happy that we experienced barely any turbulence. I was also lucky and had a whole row in Economy to myself. I’m on the shorter side so leg room wasn’t an issue for me. It could be for someone who is taller than 5’7”.. The food was ok, but again I was in Economy so I wasn’t expecting Michelin star quality food. Entertainment was ok. Wish there were more television options. Overall I would book on ITA again
the flight from Palermo to Rome to SFO is better than the flight we come although the get-off time is still 20 min late.