Low season | February |
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High season | August |
Cheapest flight | ₪329 |
Really crammed in economy. Didn’t end up getting the seats we were hoping for. Didn’t eat any food so can’t comment on that.
Really crammed in economy. Didn’t end up getting the seats we were hoping for. Didn’t eat any food so can’t comment on that.
Everything was fine except for very old audio video equipment. I couldn’t use my own headphones because there’s two-port audio plug and the headphones provided are useless. The displays are really old as well. Definitely need to be updated.
No fault of the crew, but the the rear lavatories were closed the entire flight. The front lavatories were blocked off for the first part of the flight by the food cart. Then some minor turbulence occurred so the fasten seatbelt sign came on for the second part of the flight. Heroic containment engaged! It was not fun.
I don't think I will fly Swiss again. I had issues with carry on luggage, connections were really tight, food was average, I paid extra for an aisle seat, then it was changed at check-in, the app/website don't allow you to add extra baggage if needed, and it was the first long-haul flight that didn't provide alcohol (glass of wine with dinner).
The pilot was wonderful and enthusiastic and introduced himself over the intercom. We all felt in good hands. Crew were all super friendly and especially the young , gentleman crew member. Everything Swiss airlines represents. Hospitality, friendly and professional. Thank you. Truly a memorable short flight.
Carry on luggage size for economy passengers significantly smaller than other airlines, so nearly all ecomy passengers had their bags taken and checked.
Had a short layover in Zurich, luggage marked expedite and short layover but still didn’t get luggage when arrived in Split until 3 days later even though husband got his.
Far above average. The level of quality and service has really improved and passed most US carriers on this route. Go Edelweiss!
We had issues with upgrading our seats. The flight itself was fine.
we were late to get to this connecting flight and SWISS decided to wait for us . Very nice of them
United failed me in cancelling flight to Chicago. Then put me on American Airlines standby to Miami for onward connection to RMO via IST. Standby failed. They looked me for Sunday morning 24 hours late at this point). Made it to Miami but Turkish airlines cancelled my seats and demanded $1360 to rebook the flights for the following day ! I went to United, spent two hours negotiating with Mr Ruis ? Who said he could do anything for me as he could fix problems that United caused in Miami. He suggested I call the 800 number. When I managed to.get through on my 6th call, I was on hold 2 hours and 30 minutes waiting for an agent when the call was cut off by United phone system. I went back to American. At last a lady , who had zero responsibility in this fiasco, helped me to find a replacement flight that night with Polish airlines to RMO through Warsaw at a cost of $968 including bag charge. I booked it with only a few hours to spare. The lady at American helped to recover and redirect my checked suitcase that had arrived in Miami a day earlier United customer service were awful. United partner Turkish airlines were horrendous and took zero responsibility. I ended up being late to my appointment overseas by 45 hours with zero compensation, no food vouchers, no replacement flights until I found one and paid for it myself. I reporting the entire fiasco to the secretary of state for Tennessee for law violations and refusal to remedy and compensate. I now need help to extend the trip by two days but United are not responding to communications
On this route the plane was also late and I almost missed a connecting flight to Tashkent. Moreover, my bag did not arrive with the same plane and only on the next flight from Istanbul. I was supposed to travel further from Tashkent to Astana and Saudi Arabia and if I didn't collect my bag in Tashkent I would have missed the next flights because I couldn't travel without my bag and all valuables inside it.
On the positive side, Turkish airlines had a direct flight from Dallas to Istanbul. The check in process was fine and the flight crew was very nice. In terms of improvement, despite paying for better seats, the seats were very cramped. The food was terrible.
On international flights passengers had wide variety of entertainment choices, though the flight was short. Service was good and no issues at all.
Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,
We waited 4 hours in the flight to take off but then the flight was cancelled.
Food was bad crew a bit nicer than other flights seats uncomfortable too
Terrible seats are very uncomfortable and narrow. Really hard time eating and painful buttons.. crew was very rud not allow anyone to stand not even to go to the toilets
I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.
Horrible. Boarding was terrible. For a huge airplane, we needed to be transported to the plane. The boarding area was overcrowded and frantic. .The seats were so uncomfortable. The food was fine.
I'm not going to travel with that airline again.
I travel on a monthly basis and I’m not a stranger to budget airlines. I never complain about anything, it just about adjusting you expectations to what you paid for and you will get, but these flights (2) with Air Europa Miami - Madrid - Athens were a terrible experience. Both flights had a significant delays and multiple gate changes. At the checking they used a hand scale to weight your carry in, it cannot be more than 10 kg , even it fit on size.Luckily mine was ok . The food was inedible. The staff service was ok, but you can totally tell they do not care about much and show little customer service culture. I think this was my last trip on Air Europa. Actually the price was almost the same than other major airlines, I just took this one because I needed to depart late at night.
Probably will never use this air line again. Rude miserable staff. Uncomfortable seats.
Well, I'm not too happy with the service a flight for 9 hours with only a cup of water or wine. Food only service you one-time I bind flights many different airlines and they make sure that you feel comfortable with the food and drink
i paid accidently for a second bag instead of a golf bag (Eur 40 instead of 50) they would give me credit when i tried to change the second bag from a regular suitcase to a golfbag. The comment was "you made a mistake, your problem"
It was NO entertainment, the screens were not working for anyone. The food was bad in taste, my chicken was hard. The seat in my case didn’t recline. A long and endless flight
Extremely efficient and incredibly friendly staff. Very organized to board and to de-plane. They were all very attentive during the flight.
The flight, the staff and the airplane were all fantastic. I highly recommend.
Boarding, crew and flight were very smooth and efficient. It was a bit difficult to understand the announcements on board, but it is a minor thing. What was quite bad was the very long time it took to retrieve the luggage at the Frankfurt airport.
Service on plane was appalling. Cabin crew did not want to help with anything. Window darkening screen did not work so we had to sit in the sun for a few hours until it went down. TV screen did not work and cabin crew just shrugged their shoulders and did not care. We waited for over 2 hours for headphones so we could try watch one screen between 2 people. We had to go to back of plane to request basic water as crew never responded to call request. Will be letting many others know to warn them off ever using Air Europa. Total disaster of their own making
Horrible, flight cancelled and had to come back the next day
Terrible. For clarity - this was the Level flight to Boston. Not Vueling. Would urge customers to avoid this airline. Gate agent was singularly unhelpful. He was argumentative, rude and went out of his way to ensure that every penny was collected for the baggage (which we realized given how early we were for flight we could have saved hundreds of dollars if we checked in on app). No onboard entertainment or WiFi. Half of the front section was empty because the seats did not work! Plane was falling apart.
No complimentary snacks, but I think that’s a standard in the USA. There were loud drunk Germans sitting in front of us.
Good standard flight the plan was clean could not complain the only thing is checking in the pushchair was very slow only 3 people at the counter.
The flight was delayed and nobody was able to inform me about the new scheduled time and gate
It is just fine but I am okat withi it is because for a 30$ flight I didn't expect anything more.
The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks
J'ai perdu le billet 🎟 faute de visa j'ai pas eu de remboursement. J voulais prendre un autre Est-ce que yaura une solution
I will never fly vueling. 1h30 delayed, connexion missed with the crew closing the boarding in front of us. 40 people missed the Barcelona-Orly connexion. hours waiting for rebooking and hotel.. inadmissible
Non stop flight from Barcelona to Rome, arriving on time.
Online booking is poor. Flight crew are excellent. Would use them again.
The close the front toilet this is not good . They arive not on time is been delay the dont clean the plain . Poor
flight delay there and back. rescheduled the flight a day earlier
The flight was smooth, the crew were pleasant, This plain had a reclining seats which made the flight comfortable
Very clean and modern, efficient checkin and boarding. Great airline