Find cheap flights to Buffalo

Pros: "It was fine!"
Cons: "No problems there... Everything was fairly well organized..."

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "Cost of seat."
Cons: "."

Pros: "Movies"
Cons: "Nothing! It’s no comfortable at all!"

Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Cons: "Plane delayed Missed connection"

Cons: "Lack of communication and unfriendly crew."

Pros: "Noghing"
Cons: "They didnt care about the damages caused to us"

Pros: "On time."

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Cons: "Customer service"

Pros: "Everything- well done"

Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pros: "including new releases"

Pros: "Everythingn"
Cons: "Nothing beat"

Pros: "Will never use kayak again"

Cons: "The breakfast was poor & frozen ."

Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"

Pros: "Great plane--huge and new!"

Pros: "Very professional and very convenient."

Pros: "Not enought time for transit between two flights"
Cons: "Two out of three sutecases did not arrive."

Cons: "Very Bed earing headset."

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Everything"

Pros: "Excellent customer service"

Pros: "Plenty of room for the legs."

Pros: "They shipped my dog from Tel Aviv perfectly. No problems."
Cons: "The laptops and Ipads are removed from the cabin"

Pros: "The staff are all very professional and nice."

Pros: "הכל"
Cons: "שום דבר"

Pros: "amazing !!!"

Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Pros: "good job rushing us to the correct gate"
Cons: "late"

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "Add good airline to Atlanta to eu"

Cons: "flight canceled , i flew diff, airlines"

Pros: "excellent"

Cons: "AC was not working while we were in the ground"

Pros: "Great service."
Cons: "Too early to bored and they push you to rush."

Pros: "It was an amazing overall experience."
Cons: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

Pros: "Good service"
Cons: "They need better movies and music"

Pros: "Everything."

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "Crew was very nice"

Pros: "everything was good and don rhith"

Cons: "Security going from venice to Istanbul then israel could have been better"

Cons: "My seat space was too small"

Pros: "Movies crew"
Cons: "All was good"

Pros: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Cons: "It was perfect!!"

Pros: "We were in coach and the crew made us feel like it was business class!"

Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."

Cons: "Delayed flight ruined it."

Pros: "Service was great."
Cons: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"

Pros: "The crew was super friendly and professional. Enjoyed the reworked safety message before take-off."
Cons: "The Comfort+ seat, while it had plenty of leg room in front, had a small width-box that many Americans (being larger than perhaps they should be) will find extremely uncomfortable at best, and unable to fit in at worst."

Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."

Cons: "Was not offered a drink in first class prior to take off."

Pros: "Amazing crew"

Pros: "Crew was nice, food and entertainment was nice."
Cons: "Seats could’ve been more comfortable."

Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."

Pros: "The seats were ok."
Cons: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"

Pros: "Great flight"

Pros: "Everything went smoothly."

Pros: "luggage was there when I got off the plane."

Cons: "Plane very late. Boarding was chaos"

Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"

Pros: "William the flight attendant was very friendly and provided great service! When the row next to us was open he suggested me to move over, making the flight spacious and comfortable! We had to gate check our bags, but the crew was efficient and we didn’t have to wait to get them when we deplaned. Great service."
Cons: "Great flight!"

Pros: "Staff were friendly. Nothing they could do about the maintenance issue that we experienced."
Cons: "Hour delay due to a maintenance issue. This was a hassle in and of itself, but the flight was also on New Year's Eve and ended up getting us to Buffalo about 20 minutes before midnight, which was a bit disappointing when I had made previous plans for the night. Also, I found the cabin to be very cold during the flight, but it was pretty short so I didn't complain."

Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."

Cons: "The flight dely 1 hour"

Pros: "Surprised to see the hostess serving food on a domestic flight. Were courteous when we were sitting on the tarmac for 3 hrs waiting for clearance."
Cons: "Folks at the boarding counter were rude. Had one bag as a carry on, and was forced to check it in. Whereas saw other folks stow their two personal items in the overhead cabin."

Cons: "My seat ,the distance to get to the gate, The wheelchair l No window The distance I had it walk to get to my seat I was told this was the row behind the break after the exit row. I was not I’ve been with you before and have not any of these problems No more"

Pros: "The pilots were communicative of why and what the reasons were of delays as far as the landing and getting the plane to the gate."
Cons: "Attendants that offered drinks and snacks offered me coffee or water but didn’t offer a snack. But asked the girl next to me if she would want one. No consistency"

Pros: "Good movie choices"
Cons: "Too cramped. No leg room"

Pros: "It was a short easy flight that actually landed early."
Cons: "Nothing"

Pros: "Big bathrooms, friendly staff, free eyemaks"

Pros: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Cons: "Prices they charge for snacks."

Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"

Pros: "I don’t know what Delta could have done better on this two leg flight from Albuqueque to Miami via Atlanta . Yes we were in First Class and it was a (groan) 6:05 AM flight which meant that we were probably on time. But Delta’s 737-900 (to Atlanta) was very comfortable, the crew did everything well and the breakfast was quite good. (Make sure you try the quiche). We had the same crew on the next leg to Miam, who were surprised and gave us a warm welcome. There were only snacks in 1st for that short segment, but they were all we wanted."
Cons: "Air turbulence over the Midwest storms."

Pros: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Cons: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"

Pros: "My flight was great. Boarding was easy and the seats were comfortable."

Cons: "2 hr delay"

Pros: "Our flight attendants were lovely people specifically the first class attendant and he was humorous and witty, polite and friendly trying to make our christmas eve late night flight to be enjoyable."
Cons: "When we touched down in a blizzard we were told there was no jetway available and we had to climb down an icy ladder to walk probably 1000 feet on black ice barely seeing where we were going and at least one person fell and overall it was just very unprofessional and not the quality of service I expect from Delta."

Pros: "All the staff are sincere in serving. It must be a direct result of the great management at the top. If the employees were unhappy and rude that also would be a direct reflection of the management. I use the same flight often and let the staff know I appreciate them."
Cons: "Snacks are small, but delicious cookies."

Cons: "Landing was frightening."

Pros: "Planes were new and nice"
Cons: "Booked together seats were separate and kept getting emails and alerts we were bumped to standby only to call in and be told it was not the case."

Cons: "I paid extra to sit comfortably only to have the seat adjoining my occupied by someone who expanded over onto my seat! Leaving me barely any room to sit comfortably."

Cons: "Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter"

Pros: "The flight attendant. Lovely and professional."

Pros: "I made it home."
Cons: "1. 1.5 hour delay on a 70-degree, sunny day. 2. all of the outlets in the gate area to charge devices during the delay -- and 90% of them didn't work!!!! It's almost better not to design new seating with outlets between seats, when the outlets don't work -- neither did the ones on the walls. People were lined up for the ONE wall outlet that did work."

Cons: "We we missed our connection they wouldn't help us at all."

Cons: "Not a fan of the distance between our arrival gate in ATL and connecting flight to BUF. Couldn't be helped, I suppose."

Pros: "Flight took off and landed on time"

Pros: "Turbulence didn't allow the beverage cart to serve passengers"

Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."

Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."

Cons: "Boarding process was very sluggish causing us to be delayed."

Pros: "Everything went fast and smooth."
Cons: "Thought Comfort Plus had in-seat charging ports, but neither leg of our flight did (A320, RJ900)"

Pros: "the Ground team from Israel to New York was amazing and very helpful."

Cons: "Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food."

Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"

Pros: "The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible."
Cons: "They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours."

Pros: "Crew attentive, flight left and arrived on time"
Cons: "More movie and TV show options. Also foot rest would have been nice."

Pros: "Friendlty crew"
Cons: "Everything else"

Cons: "Didn't think of something because the flight was awesome."

Cons: "I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight."

Pros: "Flight timing"
Cons: "Old aircraft, very noisy, old uncomfortable seats, food and entertainment"

Pros: "Quick boarding and on time departure and arrival."

Pros: "flight was fairly empty, so very comfortable seating as nearby seats were not occupied."
Cons: "everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!"

Pros: "food"

Cons: "90 min check in is hardly acceptable and indeed nerve recking"

Cons: "my seat was broken"

Pros: "The flight was one time for departure and arrival"

Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"

Cons: "Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over"

Pros: "Crew exceptionally nice"
Cons: "Can’t turn off the screen"

Pros: "We arrived to Amman safely"
Cons: "Some of the passengers are men from Saudi Arabia and they cannot be next to a woman. The flight attendant was very accommodating to those passengers."

Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport."

Cons: "On counter, some workers were not nice"

Pros: "Had a great seat"
Cons: "They didn’t offer basic beverages"

Cons: "It is time to change the food! the food is so bad . I get the filling that they don't care' just like that!"

Pros: "Quick, simple flight arriving 7 minutes early."
Cons: "About 12-15 minutes late boarding with no explanation or announcement. Food & entertainment should NOT be rated on such a short flight."

Pros: "Nothing"
Cons: "Bad service bad attitude"

Pros: "The seat room, friendly staff"
Cons: "3 hour delay... not Jordanians fault (fog)"

Pros: "No thing"
Cons: "The staff"

Cons: "First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable"

Cons: "I actually didn't fly QR. My RJ light from TLV to AMM was delayed by approx 2 hours. I asked to be taken off the flight in order to fly the day after from TLV to LCA and take QR. However the RJ gate agents explained that there are over 40 people on the flight that need to take the QR from AMM and that the ties between RJ and QR are very strong and the QR flight will wait the necessary 15 minutes. However, as we landed in AMM we saw the QR aircraft push back 5 minutes earlier than the scheduled departure. We got stuck in AMM and the RJ people were nice but totally inefficient and claimed that they were limited by their corporate procedures. I asked to be put on an Etihad flight that was scheduled to leave 2 hours later and that would put me at the end of the day in MAA (my destination) around 2.5 hours later which was acceptable in my eyes. The transfer desk agent said he is going to arrange it, disappeared for 45 minutes and then came and told me this is already too late for Etihad (it was not) and anyway they cannot let me take Etihad since they are not a part of "One World". I argued a bit and he said ok went to teh back office and disappeared for another 20 minutes. at that point he came and told me that all is taken care of and here is my new flight and proceeded to show me an itinerary which took me through BKK to MAA but the AMM-BKK flight will leave only at 0130 at night (this was around 1430) and get to BKK in the afternoon tomorrow. Then I will have to wait in the airport another 8-9 hours to fly to MAA. hence 2 nights without sleep staying at airports. BTW, I was the only Business/first passenger but this did not confer on me any special treatment. I refused to take this route and at the end asked them only to get me back to TLV and there I will change the whole route and go tomorrow on QR from LCA. I had to wait at AMM airport until 2100 and only now - 2300 - reached home which I left at 0600 this morning. BTW, i don't think that they restored my ticket to its original form (which was a full QR ticket covering also the RJ and Pegasus flights. but I was too tired to argue. I will postpone my trip by one more day and change the route to avoid another debacle like this one. Also, I chatted with the QR people in Amman, and ithey claim that they were not told that the RJ from TLV had 40 passengers connecting through them. This is the absolute opposite of what the RJ people claimed. Last, all his is without even mentioning the issues this delay caused since I have people who came specifically for this, waiting for me in MAA and God only knows when I will manage to get there and whether or not they will wait for me. Guys, you have to do something about this. I am quite a regular flyer and this is the worst experience I had."

Pros: "Fast check in, Comfort seats"

Pros: "Non stop flight"
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."

Pros: "Left on time. Probably overpriced for the length of the flight. Baggage was out promptly."

Pros: "We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice."

Cons: "When My luggage was searched at the gate of armman before fly back to Chicago, my camera was taken away by security person, he never returned to me. I only found out when I got home."

Pros: "All"
Cons: "I'll was good"

Pros: "It’s a 25 minute flight. It’s all good. :)"

Cons: "I pre ordered a kosher meal. It was said to me that someone miscalculated and there were not enough kosher meals. I was left hungry and starved on such a long flight."

Pros: "Very short, only a half hour flight"
Cons: "nothing not to like"

Pros: "All new"

Pros: "Staff and service was exelent"

Cons: "Extensive security. Warm plane. No charging outlets."

Cons: "No one showed up at the gate desk until about 30 minutes prior to scheduled take off take. By then there was a line of people needing confirmation or adjustments done. Not everyone could be serviced. Missed opportunity."

Pros: "The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight."
Cons: "Could not check in online, had to get the boarding pass at the airport."

Cons: "Four hour delay on route BKK-AMM, no apology or compensation. Crew not friendly. Food very basic."

Pros: "Great service"

Pros: "Modern aircraft"
Cons: "Food is terrible Service is marginal They serve a mediocre meal right after takeoff then you don't see them again until right before landing with a dry snack"

Pros: "Good service, leaving on time"
Cons: "Nothing"

Pros: "Loved all of the kind smiling faces on all of the flight attendants"

Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"

Pros: "Quick and easy boarding process, nice person at check-in counter"
Cons: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."

Cons: "Upgardin to business was not upgarding.. it was steeling money for the price for one way was as roundtrip"

Pros: "Nice and easy flight"

Pros: "I was able to return home after my flight had been cancelled."
Cons: "While rebooking my flight from Phoenix the rebooking agent been yelling at me to pull my mask back after I was trying to answer her questions while trying talk over all the other customers. I feel that it was unnecessary and over done."

Pros: "Crew"

Cons: "Play primetime tonight cancel playing in late overnight real pain in the butt"

Cons: "I never got to go on my trip... wasted all my money and never got anywhere and can't seem to get a refund or at least another ticket."

Pros: "I was able to sleep comfortably, even in the middle seat."
Cons: "Not been in a middle seat"

Cons: "Flight was cancelled, some staff I dealt with to rebook had some attitude issues, others where fine. Overall not very transparent throughout the process. Definitely could've been much more helpful."

Pros: "The crew was amazing"
Cons: "allow us to choose seats without financial restriction"

Pros: "Everything on time."
Cons: "-"

Pros: "on time, even a little early"

Cons: "Never flying again with this company"

Pros: "The crew was probably the only positive thing of the flight."
Cons: "Late boarding because of downsizing plane and overbooking, than sitting on a plane for an additional hour after boarding completed while it was very hot inside. Departed and landed with a delay. Very old airplane with no individual fans above the seats, no outlets to charge devices and no entertainment system."

Pros: "Great seats in first class"
Cons: "N/a"

Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."

Pros: "Other passengers"
Cons: "It was terribly hot and the attendants didn’t serve us regularly. The skipped us when we wanted cold water:"

Pros: "The crew was very good. The made sure we were informed and helped get people rebooked."
Cons: "We were delayed by about 2 and 1/2 hours. Which I get no one can control a maintenance issue, just made for a hectic day"

Pros: "See above"
Cons: "See above"

Pros: "Food was good. Staff was polite."
Cons: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."

Cons: "Boarding is always awkward on any airline. If you boarded back to front and deplaned front to back, time and aggravation would be reduced."

Pros: "Ease of boarding, friendly and efficient crew."
Cons: "Space was very tight, music choices were terrible, no plug to charge my phone, no individual screen for entertainment, movie screen went black half way through the movie I was watching and it never came back on"

Cons: "Food, connecting flight long time waiting"

Pros: "Short flight, nothing much to say."

Pros: "I was truly surprised by how smooth the entire experience was on this flight. The crew was excellent and the flight was on time!"

Cons: "lost time and monies...and opportunities."

Cons: "First flight got cancelled without explanation. Then I couldn't get a follow up direct flight so I had to wait 2 days. Then when I finally flew there you lost my suitcase and I had to wait for that for 2 days!!! I'll never fly Iberia again!! You didn't even try to make up for it. And the guy at the counter was straight up rude."

Cons: "Boarding chaos at Miami airport."

Cons: "The employees treated me poorly"

Cons: "I was unable to log on to gogoinflight to watch a movie, my ipad was unable to connect."

Cons: "Food was mediocre, portions were extremely small, breakfast seriously they should stop serving that muffin with yogurt."

Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."

Pros: "Flight crew were visibly exhausted and nervous. WORST FLYING EXPERIENCE EVER. It's unfortunate that this leg of the trip was American Eagle. We paid a lot for these tickets."
Cons: "Flight crew were visibly exhausted and nervous. WORST FLYING EXPERIENCE EVER. It's unfortunate that this leg of the trip was American Eagle. We paid a lot for these tickets."

Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"

Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."

Pros: "flight left on time and went smoothly. Flight crew was very nice."
Cons: "person next to me did not fit in their seat and spilled over into mine. Could not even put armrest down - so i was sitting in less than a full seat.."

Pros: "Boarding process was easy"
Cons: "Extremely cramped seating for such a long flight and there was no food or entertainment. when my daughter got sick, crew seemed put out by having to help."

Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."

Pros: "Great service by flight crew"
Cons: "Seat cushions"

Cons: "Will never fly American again"

Pros: "Nice staff"
Cons: "This thing that they called an exit row had no extra legroom whatsoever!"

Pros: "Very comfortable"
Cons: "Kept asking passengers pretty boarding to check luggage due to limited space...yet after we boarded there was at least 1 completely empty overhead compartment."

Pros: "Their customer service sucks."
Cons: "Their customer service sucks."

Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Pros: "On time."
Cons: "Seats are not roomy, but that's par for the course."

Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."

Pros: "Easier to board. Smaller plane so not as many people to climb over"
Cons: "Planes overall every airline are too tight but AA seemed better than others I've been on actually"

Cons: "Issues with the booking company Justfly.com and we had several changes in our flight. When we got to the airport one of us was not even in the passenger's list. In the next connecting flight, my reservation was cancelled!! Worst booking company ever. Never work with them. Cheers"

Pros: "It didn't crash"
Cons: "3 hour delay in take off and landing, malfunctioning door not weather caused the delay Moved to other gate and plane with blasts of cold air on passengers Stood on plane after landing Stood on bus waiting to be driven to exit point in terminal Missed the train that I had ticket for, bought online, so I lost the money and lost the day planned around the train schedule (plane was supposed to arrive at 7:10 and it landed after 10:00. I moved as quickly as possible through all stages, with no checked bags, cash in hand, but I missed a 12:30 train and failed to meet the guide lined up to meet me"

Cons: "Delayed"

Cons: "You couldn't hear anything as people boarded."

Pros: "Crew was making an effort...."
Cons: "A newer plane. First class was old and uncomfortable. Bins were small and didn't fit much."

Pros: "Ok"
Cons: "Less full"

Pros: "Got a row to Myself"
Cons: "No Masks really enforced"

Pros: "Convenient route, great United Polaris lounge at SFO for business passengers."
Cons: "The flight frequently arrives about an hour before customs desks are opened, so passengers are forced to wait inside the airplane after landing until the customs desks are open."

Cons: "Very long wait, though good communication. Rather bumpy flight."

Pros: "Premium economy was great"
Cons: "Toilets were broken"

Pros: "Crew was pretty friendly"
Cons: "Food is disgusting, they should really be embarrassed to serve it to humans. Also, the seats are uncomfortable, don't don't recline enough, and don't offer enough room for normal-sized adults to sit comfortably on a 15 hour flight."

Pros: "Seats"
Cons: "A horrific, frustrating and humiliating experience at the Tel Aviv airport. United airlines did not inform me about the security process for transit passengers. I was subjected to humiliating search and with my bag still at the Tel Aviv, because they didn't have enough times Worst experience ever!!"

Pros: "Crew and boarding"
Cons: "Seats are tiny"

Pros: "Enough legroom in economy. Crew friendly and helpful. Kosher food good."
Cons: "Nothing"

Pros: "The cabin was actually warm & toasty...used to it being chilly. Knocked everyone out for the flight. Staff was friendly & professional"
Cons: "It may have been a little too warm."

Pros: "Delayed notifications"
Cons: "Hours of delays and no courtesy by airline."

Cons: "VERY close quarters."

Cons: "Nothing"

Cons: "Dirty airplain, 12h flight, the food a disaster, crew that don’t know to smile, restrooms dirty the igienic paper and a lot more...."

Pros: "The crew is friendly and helpful. The entertainment system is good and fairly modern. The entertainment over WiFi is a great option."
Cons: "There's no Premium Economy cabin. The Economy Plus seats are as narrow as regular economy seats. The food is fairly basic, and many other airlines serve better."

Pros: "the entertainment program was good, and the plane in good shape"
Cons: "food was terrible"

Pros: "Even though we took off late, the flight landed early. We were served two meals and a snack. Entertainment was fine."
Cons: "It's a 12 hour flight. It's exhausting"

Pros: "First time didn’t sit on runway. Landed early"

Pros: "Crew was nice, but could tell they were tired."
Cons: "Waited for late connecting flights almost 40 minutes (15-20 people). First class seats were like bricks - lower cushions need upgrade or replacement. Very hard landing including a good pavement “bounce”. Not what I would consider first class accomodations all around. 3 different baggage claim turnstiles until they finally got it right."

Pros: "I purchased a seat with extra legroom and It was comfortable, the staff was accommodating, and the entertainment was good."
Cons: "The food was not good, salad was old, and overall not good."

Cons: "I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again"

Pros: "Service,management, food"

Cons: "Late"

Cons: "The comform of the seats was very poor. Entertainment only worked half way. Stewards did not ask if I wanted to eat or not. Only pessengers on the alley seats were asked. Very little attention was given to make passengers comfortable."

Cons: "Flight was cancelled. Waited on phone twice for 45 plus minutes to find alternate flight."

Pros: "We enjoyed the ability to have beer and wine included. We thought the meals going to Tel Aviv and on the return were very tasty, good portions, and served at the appropriate times. We loved the choices of movies/tv that were updated and new and also included."
Cons: "The only issue we had was getting up to go to the bathroom midflight. There was some slight turbulence and the attendants demanded we sit down for safety (it wasn't too bad though) yet once we got back to our seats the turblence was fine, and we got up to go again and the same thing happened. There were long lines for the bathrooms. I'm not sure if that can be avoided though."

Pros: "the flight was cancelled!!!"

Pros: "The flight was delay by 2.5 hrs"
Cons: "Delay by 2.5 hts"

Pros: "We made it safely to our destination."
Cons: "Did not appreciate the flight attendants at all. VERY rude staff. Not considerate by making everyone wait a LONG time to serve food, which was not served in a friendly manner at all. It was quite obvious they did NOT care about our comfort or experience. Would NOT recommend unless I'm desperate and feel like being around people who hate their job and want me to know it."

Cons: "Disorganized boarding. Changed gate without notifying anyone. Running around trying to catch connection with very little time."

Pros: "everything is perfect"
Cons: "i wish i have something to say"

Pros: "I liked the movies,they have many movies and I can choice"
Cons: "The flight was delayed and the employees of the front desk don't help anything. The service was worse."

Cons: "The crabbiest crew I've ever encountered - they even barked at each other."

Cons: "Flight was delayed two hours because they were waiting on an aircraft, which happens but no one to the time to explain or apologize even when asked. An apology goes a long way when you are stuck in an airport with every restaurant closing and you're hungry and tired. Definitely only flying delta or southwest from now on."

Cons: "Rude staff"

Cons: "Not enough good movies"

Pros: "Everything was great"

Cons: "The food was terrible"

Pros: "More space than El-al. No delays"
Cons: "Food. We ordered 4 special meals and got only one!"

Pros: "short flight nice crew"
Cons: "no food like in Europe"

Cons: "Small seats. They r making problem cause of small camera bag and the plain was half empty!"

Cons: "Crowded."

Pros: "A little snack going with the beverage service. The wifi was cheaper than Air Canada's."
Cons: "Minimum legroom, entertainment system is not on demand and u have to pay for that...Wifi is way slower than the one on Air Canada. Also, boarding was very chaotic and the gate agent seems really not wanna work there."

Cons: "Flight was more than an hour late. My bags came back in terrible shape. One of them got torn"

Pros: "lay flat bed in business class"
Cons: "The seat area wasn't cleaned properly"

Cons: "There were parts of this trip that were out of your control- for instance, the weather. Most people are very understanding of the fact that flights were cancelled or delayed because of this, but members of the UA were short with customers, making unprofessional facial expressions at people who were stressed out because they were trying to reach their destinations, and some staff was even ignoring customers in a long line to have personal conversations with one another or texting on their cell phone."

Pros: "Seating arrangement"
Cons: "The delay and the worry of the door condition"

Pros: "food and crew"
Cons: "NO leg room."

Pros: "On time, quick on and off. Smooth flight."
Cons: "Very small carry-on baggage capacity. Had to surrender in jetway."