I didn’t like that I had to be pulled aside to be searched in front of people like a criminal. Even if you had to search people create a room no in front of people. It’s not decent at all. I love to fly with virgin always.
Cons: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."
Pros: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Cons: "The seat was a little lumpy. More leg room would always be appreciated."
Pros: "The crew were all excellent"
Cons: "Dinner choice was poor. Starter was just a few salad leaves."
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Pros: "The roomie seats, the USB port, and in flight entertainment"
Cons: "Child free section"
Pros: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Cons: "Long walk to the gate but no problem"
Pros: "Nobody are better hosts than the British. Great service, lovely people."
Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Pros: "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Cons: "Long flight lol j/k can't help that. It was a great flight, no complaints"
Cons: "Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!"
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Pros: "tCrew was good. On one side of airplane in main cabin, bathroom was twice size of normal airplane bathrooms. This was welcome."
Cons: "Seats were reasonable."
Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
Pros: "The food. And services."
Cons: "Upgrade for customers like me. For next fly to first class."
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Pros: "The male crew member was excellent. He was responsive and speedy with trying to find a solution. He gave me a few flyer miles for my trouble and was empathetic, which is rare."
Cons: "The tv/monitor didn’t work so there wasn’t any entertainment for the majority of the flight."
Pros: "Movies were good, once in flight it was a smooth ride"
Cons: "Communicate better during the delay"
Cons: "Too much to write down. Start at the counter and work yourself to the plane. I hope you get it right eventually, I’ll be flying Southwest"
Pros: "The crew was nice"
Cons: "American has been overbooking flights, doesn't respect social distancing, not true that the middle seat is empty, the person next to me coughed frequently, and since it was a FULL flight, I couldn't get another seat!, never again American"
Cons: "Some of the Crew members were not covering their nose with their face masks"
Pros: "The crew was nice. The updated entertainment system on the back of the headrests were nice."
Cons: "The seats were pretty cramped even by today’s standards. It felt more like a frontier or Ryan air flight in that regard. Glad it was only about a 2 hour flight. I’m only 5’4”, I don’t require a lot of room, but my hips were killing me from lack of leg room. Can’t imagine what it’s like for taller people."
Pros: "Crew was super nice"
Cons: "Airline to be more user friendly with connecting to free entertainment"
Pros: "Easy to board on a Saturday 7am flight"
Cons: "Seats still tight for anyone 5’9” or taller with a medium build"
Pros: "It was a red eye. So good to be seated, quiet. not too crowded."
Cons: "It was really GOOD overall."
Cons: "A bit of food would have been nice on a 5 1/2 hour flight!"
Pros: "Not much, but I guess I finally got to my desitination"
Cons: "They cancelled 2 of my flights in one weekend. We will not use American Airlines again, even if it's the cheapest option."
Cons: "I would blame this on myself but had a second incident with CheapoAir. The date was wrong and neither cheapoAir NOR AA would help me to fix it without extravagant fees. Ended up eating the ticket."
Plenty of leg room for my 6' 5" body. Haven't experienced that any recent flights with flair or air transit.
I wanted to change the dates and couldn’t. Worst flight ever.
food was not acceptable. It did not match the service.
Uncomfortable seats. Inadequate overhead storage. Friendly service. Good value in nonstop service
Unfortunately all flights were delayed. Flight to Moncton was delayed 3 hours and my family who was picking me up from 1 hour and half outside the city had to get a hotel room for the night.
The flight attendant didn’t wake me up when I fell asleep. I liked that.
Pros: "Seat was comfortable as I had the exit row"
Cons: "Flight was late by an hour taking off from DXB."
Pros: "Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ."
Cons: "Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger..."
Pros: "Early flight was not as crowded"
Cons: "But was very busy just the same. Weather was poor"
Pros: "Pleasant personnel"
Cons: "Old and rusty aircraft that seems to be taken care with the strict minimum."
Cons: "The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible."
Pros: "Professional security and interviewers, best in the world."
Cons: "Dated entertainment systems, few choices for films. Earlier food service is better for a late flight."
Pros: "Pleasant crew. Comfortable seats Very nice food. Premium economy definitely worth it."
Cons: "The movies are playing on the TV screen, the passengers cannot chose when to start a movie. The selection is poor."
Pros: "The crew was courteous and pleasant. Boarding was quick. Airplane was clean. Blankets were warm. Food was good."
Cons: "Aircraft old so entertainment was not on the individual seat. Seats were hard and didn’t recline too much. Leg room was decent. Check in was horrible. 45 minute line."
Pros: "Crew allowed me to change seats (to one not needing an upgrade) to be closer to the front."
Cons: "I wanted more water and was unable to get it. I did get some, but not enough."
Pros: "Check in and security process are far from being nuce and effective"
Pros: "No, the crew wasn't amazing, and no, the seats weren't super-comfortable. Nothing especially good about this flight, but it did take off and land safely, which is the main thing."
Cons: "The flight was too crowded I was sited next to a sick person which could influence the entier flight. The crow should not allow it to happened or at list give the sick person a mask to avoid spreding the infection. The sites were broken. The toilet didnt fanction and was very dirty. The crow aggres"
Cons: "The personnel responsible for accompanying me on wheelchair didn’t want take me to the car in parking lot. He just dropped me at airport exit."