₪3,693 Find Cheap Flights to Dakar

ITA cancelled fligh rebooked with Lufthansa. Flight good, but 2hour connection in Frankfurt was HORRIBLE, took 1.9 hours to get through scanner, customs, another security, got to gate after running all the way, so caught it but stressful and terrible start to trip.

The boarding process was organized and efficient, and the crew was friendly and attentive throughout the flight. Food and drinks were typical economy class, but good. The aircraft was old, and the restroom was not very clean. However, we arrived on time, so overall the experience was good.

ITA changed our 9 hr direct flight without giving any reason to 4 stop overs 24 hrs flight without delays.

Our flight was cancelled the day before our trip and we we put on a Turkish Airline flight that got us in half a day later.

Everything is smooth without canceling the flight or long delay. We're happy about it.

The flight was canceled and we have not received the refund

Appreciated being met with a glass of sparkling wine - also the warm cleansing towel offered before the meal. The food was tasty!

They lost my checked in bag and have not helped me.

First, ITA lost my bag and the baggage team showed no regard in trying to find it. Second, I had paid for priority boarding as part of a first class ticket and instead they disregarded boarding groups and we all boarded at the same time. Third, wasn't allowed to select my seat in advance even with a first class ticket. When I was assigned bulkhead, I was told I would need to pay to change my seat. Overall, very disappointing experience.

Inside plane needs to be updated, the lady sitting behind me was saying the frame from the window fell on her lap right before taking off and seats are very uncomfortable, cushioning is need of repair ASAP.