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Pros: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Cons: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."

Cons: "Very nice"

Pros: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Cons: "All went well."

Pros: "Good performance of ground staff in kabul"
Cons: "On time flight not delay"

Cons: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."

Pros: "Friendly crew, extra legroom, great entertainment options."

Pros: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Cons: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."

Cons: "There is nothing to improve. I wish other airlines can learn from them."

Pros: "The entertainment is fantastic"
Cons: "The crew, not very hospitable"

Pros: "Flight was on time."
Cons: "Keep up the good work"

Pros: "We love this airline!"
Cons: "nothing"

Pros: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"
Cons: "Excellent service"

Pros: "Nothing as such"
Cons: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"

Pros: "Good overall service."

Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Pros: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Cons: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"

Pros: "Plenty of space"

Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pros: "It wasn’t a full flight."
Cons: "The crew were too busy in their own world and attention during service was poor."

Cons: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."

Pros: "I slept well since I updated to business class."
Cons: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."

Cons: "It is just great. The timing the service the professionalism"

Pros: "There was good service in the flight"

Pros: "The service, the food and the comfort, as well as the entertainment are the best."
Cons: "Nothing."

Pros: "380's mostly comfortable serious entertainment system and well trained,efficient ,friendly staff."

Cons: "Movie selection terrible."

Pros: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Cons: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."

Pros: "nothing"
Cons: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"

Pros: "Everything!"
Cons: "Not a single thing. Emirates is terrific!"

Pros: "Nice trip"
Cons: "Every thing"

Cons: "Nothing"

Pros: "Emirates is easily the beeeest airline out there. Their economy beats almost every other airline, and their rewards system is fantastic (truly rewarding -- I get free flights all the time for being a Skywards Silver member). The food is so much better than other airlines too. I ordered a vegan meal and their vegan meals over the past 6 years went from absolutely awful to incredibly delicious and gourmet. Their entertainment system is also the best Ive seen across all airlines. They have movies that are literally still in theaters, as well as old classics, comedies, horrors, tv shows, world movies in every language, audiobooks, meditation guides and more. The crew is totally accommodating. Happy to keep flying on Emirates for every flight !"
Cons: "I haaaate that there are no footrests. It literally makes the biggest difference. These flights are always so long and its impossible to sleep unless you have three or so seats in a row to yourself."

Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"

Pros: "380's are superb"
Cons: "Flights returning to US have an expectation of poorer service. No amenities like the out-going flights (sleep mask, socks, toothbrush, etc)"

Pros: "Service was too notch. Economy Class was a bit tight for such a long flight. Still a great experience. Thank you."

Pros: "We liked the selection of movies. The stewards were extremely helpful and kind."

Pros: "Great airline and excellent sevice"
Cons: "Checkin associate at SFO was rude and told me that only light baggage is allowed in the plane during borading noticed several passengers with larger bags and sometime two bas as well. I was told I can only take one bag. This caused me to change my plans on what I can carry on my two small bags. This is also the reason why had to take a small handbag to keep everything I needed. I lost this bag at New Delhi airport. Had I been allowed the the standard tote and a laptop bag I may not have needed the extra hand bag and may not have lost my items. Emirates associate is partailly responsible for my lost items."

Pros: "Live entertainment TV. On time schedule."
Cons: "my flight from Dubai to mumbai - missing baggage. That was not a good experience at all."

Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."

Pros: "The in-flight service, food, drink, and entertainment were excellent. If my ticket didn't say that I was on the airplane for more than 9 hours, I never would've guessed it. Flying at its best."

Pros: "I like the ice from emirates"
Cons: "Crew members service"

Pros: "Confy"
Cons: "19H i guess, window seat's screen was not working"

Pros: "Crew onboard was nice"
Cons: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"

Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."

Pros: "The Emirates flight was great. Everything was efficient. Crews were extremely nice and helpful. In flight entertainment was great."

Cons: "Layover time at the airport"

Pros: "Love flight with emirates every thing is good"

Pros: "Wifi availability. Comfort."

"Ross, the flight attendant. Won't fly another w his working it."

Pros: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Cons: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."

Pros: "Amazing Crew, Entertainment and Comfort."
Cons: "Hot meals served in First Class as opposed to just snacks."

Pros: "Crew was nasty. They acted like prison guards not like they supposed to act to customers."

Cons: "Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!"

Pros: "Muy buen servicio y puntualidad"

Cons: "Great flight"

Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"

Cons: "The audio jack of the movie is not good It's on & off seems loose"

Pros: "We were in coach and the crew made us feel like it was business class!"

Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"

Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"

Pros: "Crew was awesome. Very respectful and helpful"
Cons: "Food options"

Pros: "Never made the connecting flight."

Pros: "The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane."
Cons: "Honestly nothing to improve"

Cons: "The pork dinner meal option was burnt … al the way through."

Pros: "The crew was amazing"
Cons: "Everything it’s perfect"

Cons: "No charging outlet."

Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

Pros: "Seats were narrow and we were shoulder to shoulder. Plane was clean and all was on tkmr"
Cons: "Roomier cabin"

Pros: "Nope"
Cons: "They my flight"

Pros: "The crew"
Cons: "Timing"

Cons: "No usb or electric socket to charge mobile phones Landing was very rough"

Pros: "Great service!"
Cons: "N/A"

Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

Pros: "Delta was OK"
Cons: "Lack of attention by the fly stuard in Virgin Australia Virgin had a 45´delay"

Pros: "Internet, seat."
Cons: "Tv screen, sound ."

Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."

Pros: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Cons: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"

Cons: "Left 30 minutes late from SLC."

Pros: "Great service"
Cons: "No complain"

Pros: "I can take an isle seat."

Pros: "Big bathrooms, friendly staff, free eyemaks"

Pros: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Cons: "Prices they charge for snacks."

Pros: "We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future."
Cons: "Smaller plane but ok for short flight"

Pros: "The flight was calm"
Cons: "What I didn’t like is the inconviece where we had to change flight hour and aircraft and move to another one and we were delay for one all hour plus the 3 hours that we were there before the hour of departure that is really really bad"

Pros: "First time with AmExp Delta so no baggage fee, zone 1 boarding. seats are fine, newer aircraft, snacks were good and entertainment was good and easy to use. Staff and attendants were friendly p. All good"
Cons: "As far as flying goes today no complaints. As compared to 30 years ago I could do a book but nothing to do with Delta"

Cons: "Landing was frightening."

Cons: "Seats are too close."

Pros: "In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants."
Cons: "A complimentary sandwich would have been nice for a 4 hour flight."

Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."

Pros: "The flight attendant. Lovely and professional."

Pros: "There was a great selection of available movies"
Cons: "Again, crew was rude at the check-in counter"

Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"

Pros: "Crew was nice"
Cons: "Always a delay with Delta"

Pros: "on time. easy no issues"

Pros: "Very informative staff"
Cons: "Was late"

Pros: "Comfortable seats and great flight attendants."
Cons: "The boarding. Having to wait for people to place their carry ons."

Cons: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."

Pros: "Stewardess was great"
Cons: "No recline, no window, no hope. Yet there were other empty better seats!"

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "No delay and nice staff"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Cons: "Flight cancelled"

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Cons: "old screens and entertainment system leg room to small"

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pros: "Nice flight, nice crew, and a nice experience."

Pros: "Good Experience"
Cons: "Nothing much"

Cons: "Delayed!"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "Got to Amsterdam on time and everything was great including the staff"

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "Catering is ok"
Cons: "Seats comfort really old school"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Cons: "sardines!"

Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

"Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines"

Cons: "Short and sweet"

Pros: "More leg room"
Cons: "Space"

Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Cons: "Entertainment worked sporadically"

Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Pros: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."

Pros: "Yes"
Cons: "Everything very good"

Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"

Cons: "The fligh Washington delay more than a hour"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "The cabin crew was super patient and accommodating of the passengers."
Cons: "Cramped quarters"

Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."

Pros: "Nothing"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Average"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Pros: "Courteous crew"

Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"

Pros: "Nothing particular"
Cons: "Nothing particular"

Pros: "Todo muy bien Volvería a viajar con ellos."

Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Pros: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Cons: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Cons: "Air France lost my luggage and they can't find it in the computer system."

Cons: "They lost my luggage"

Pros: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Cons: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Cons: "Too crowded"

Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Cons: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "It was a fine flight"
Cons: "no specific feedback"

"Flight left several hours late , best part we have been sitting for a hour 20 ft from the gate waiting for someone to park us. This will be the last time I will fly American from Phl . I am going to United and ewr instead. This is the last straw for me."

Cons: "Nothing"

Cons: "Everything was late, the flight, the logage pick up, the aproching to the station which means 30 minutes inside the plane parked waiting for a spot to get off, and finally The Price."

Cons: "The amount of space! I’m only 5’7”, 125lbs and I was absolutely squished in this seat. Oh and we waited an hour in the tarmac for a maintenance guy to fix a computer? Why can’t they figure this out before we board? It’s better to sit at the gate than in your cramped airplanes."

Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"

Cons: "Seats are narrow and no leg room"

Pros: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."

Cons: "Boarding was a hassle and the plane was extremely uncomfortable for a 4 hour flight"

Pros: "Early arrival and free upgrade!"

Pros: "The flight attendant"
Cons: "Service was poor."

Pros: "Customers service. The crew was awesome. They're good to me when I was sick."

Pros: "Crew was very polite."
Cons: "Flight was delayed and I nearly missed my connecting flight."

Pros: "The flight was delayed"
Cons: "Everything"

Pros: "All of the above marked excellent. Very smooth flight too."
Cons: "The vegan food was a bit ordinary. Maybe think of Thai and indian veggie curries, roasted veggie and potatoes, pasta with no cheese, etc. :)"

Cons: "Plain was delayed and we missed the connection!next fight is in 4 hrs!,"

Pros: "We arrived thirty minutes ahead of schedule even after sitting on tarmac for a while. Seemed like a relatively short flight!"
Cons: "I wish they had outlets near seats but that's more of a general suggestion."

Cons: "Seat isn’t very comfortable"

Pros: "The food was good and there was a great entertainment selection."
Cons: "The one calling out the group numbers was unnecessarily rude. Then when I couldn't pull up my boarding pass to see my seat number the woman at plane's door acted like they was nothing she could do to find out my seat. Luckily another flight attendant actually knew how to do something and cared about me getting to my seat. For the flight, the air quality in the plane wasn't good and they seats felt like small prisons."

Pros: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Cons: "Everyone was really good"

Pros: "The flight was what one would expect from a domestic airline. They did provide free movies/tv which was nice. It was one time to leave and on time to arrive."

Cons: "When I checked in my luggage, the price did not include local taxes."

Pros: "This is a modern airplane with great features"
Cons: "The seats are way to narrow"

Pros: "It was on time. Flight crew did a very good job and were very nice. The Meal was excellent as was the coffee. Overall, service was excellent."
Cons: "First Class needs a total redo as the seats were not as nice as on newer planes. Rest room in First Class is way too small and cramped. WiFi did not work well, and there were no individual screens on the backs of the seats. The First Class on this plane was really bad and needs some rethinking by American."

Cons: "The a.c didn't work and it was really hott in the aircraft."

Cons: "old plane with worn out seats."

Pros: "Movies. Safety of flight"
Cons: "Food Too crowed seats no room to breath"

Cons: "Never made it on the flight because of delays. We got on the plane then had to disembark"

Pros: "The fact that there were recently released movies in the system."
Cons: "4 1/2 hr delay in out trip. Losing our connection and rude crew."

Pros: "Terrific meals, active flight crew and very attentive."
Cons: "Blankets seemed dirty and seats were cramped. Gate was changed but that was not communicated well, so we almost missed the flight."

Pros: "flight attendants were great."
Cons: "The shared screens."

Pros: "Flight was on time"

Pros: "THis was an ok flight. Everything was on time and the crew was hreat. On the other hand, the food was terrible and the check in process was not expedite at all. The American Airlines crew did not know how to handle my G4 visa while checking in and they neglected to mark my bag with the orange ribbon signaling platinum status in American. This is key to getting your luggae faster in baggage claim when you have a short connection (I had less than two hours). This omission caused my suitcase to arrive last, and I had to run to make it to my next flight."
Cons: "States above"

Pros: "When the arrival time of the connecting flight was changed, we chose another set of flights."

Pros: "Starting with seat selection with an agent, every step of the trip was handled with efficiency and professionalism. The cabin crew saw to my needs and was watchful of each passenger. Communication was provided as needed, food, drink, snacks as well as comfort dispensed smoothly."
Cons: "The delay with our flight leaving Rome was tied to a delay at JFK the evening before, so although there was nothing to be done at the Rome end, it was inconvenient. Also, because we needed to make a connection in New York, this set the stage for delays on the last leg of our journey"

Pros: "The trip, in general, was nice. The food quality and the available entertainment are good. the crew is nice."
Cons: "I had one of the smallest seats on the jet (window seats)."

Cons: "The woman in front of me pushed her seat all the way back. The people behind me were from Africa, and they talked really loudly. They didn't need to yell. Finally, why does American Airlines load the plane with the people who sit at the front first? It makes NO SENSE. Put the people who sit in the back on first. That way, you don't have to try to get past people in the front who are still trying to load their stuff or get seated. There has got to be a more efficient way of getting off the plane. We stood and stood waiting for passengers to get their stuff and disembark."

Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."

Pros: "The crew was always very warming and assisting. Everything was a breeze."

Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. My husband reached the gate, his ticket scanned, and let onto the plane. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object.. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers."

Pros: "The cabin crew was friendly."
Cons: "The crew gave no information that we weee diverted to SJC instead of SFO. Very poor communication and. It much of an apology. Seems to me the plane was under weight on fuel."

Pros: "Nothing: worst flight !"

Pros: "The flight was on time, I like the assigned seat, and the service was pleasant."

Cons: "The 5 hour delay"

Pros: "short flight so I would not expect any particular issues."

Cons: "Due to two flight delays, I traveled an additional 24 hours, on top of my 20 hour original flight. Albuquerque Airline staff were rude, dismissive, incompetent, and each individual I spoke with gave me wildly differing information. The two delays (leading to approximately 48 hours of travel) would have been stressful enough, but the callous, ignorant and unprofessional attitudes of American Airlines staff (and staff in general at Chicago O'Hare Airport) really disappointed me. This was even more striking compared with the professional service I received from British Airways (from whom I purchased the tickets). I was ashamed that my country could lag so far behind in terms of basic customer service and problem solving."

Pros: "Flight was on time."

Pros: "Nice crew on time pretty smooth flight"
Cons: "Middle seat"

Pros: "That it finally took off and landed."
Cons: "Everything else! American is getting worst by the day."

Pros: "Fast"
Cons: "N/a"

Pros: "I love landing in Long Beacg."
Cons: "Nothing"