Crew was good , flight comfortable. Sittings were apart ( I think that when ticket price is above a certain amount a sit choosing phase is a must , since the price was not so low )
It was a mess to get through passport control. Airline personnel could have said something at check in. But the screw up was mostly on the airport’s poor organization
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Cons: "31/2 hours delay, worse place landing no air conditioning"
Pros: "The crew were super friendly and could not be more helpful. It was a 2/3rds full flight, so no squabbles over baggage."
Cons: "I pay for easyJet Plus and it should mean my bag comes up first, but it was one of the last."
Pros: "The crew were efficient."
Cons: "The flight left late. The seat was uncomfortable for me ( that is usual ) My major problem is that I was charged £247 and then a further £378 when I had to re book due to easy jet systems changing the dates. I am certain I booked the correct dates."
Pros: "Quick check in and no fuss"
Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Cons: "Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor."
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Pros: "Overall great! On time, which is beside security the most important thing."
Cons: "We couldn't understand the pilot because it was not loud enough. That's a shame!"
Pros: "Boarding was fast. Flight was on time"
Cons: "The plane smelled like vomit before take off which leads me to believe it was not cleaned properly"
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Cons: "Delayed, limited food menu"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "Ok flight"
Cons: "Speedy boarding was shambles"
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "2 hours delay caused us to lose the day"
Cons: "The take off was delayed too much."
Pros: "Staff were very helpful and friendly."
Cons: "The food wasn't that great but it was reasonably priced to not the end of the world"
Cons: "You definitely need more hot food for all the people at the back end of the plane other than that all good"
Pros: "I was happy that we had assigned seats. It used to be that everyone boarded and got the seats they could manage."
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "On time no problems at all"
Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"
Pros: "Easy boarding and friendly staff Left BRS 30min late but arrived FAO on time! Tail winds"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Pros: "easy boarding"
Cons: "baby behind us would not stop playing with the trays, was very irritating the entire flight. crew did nothing about it and all parent kept doing with apologizing. maybe make available locks for trays to help parents with babies to help control there fussiness or move them to front so no one is in front of them to experience banging on their seats."
Pros: "Deplaning on both sides of aircraft"
Cons: "Agent checked carry on size 2 times through the whole process"
Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
Cons: "Didn't like cabin crew on the homeward journey ."
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Pros: "All was good."
Cons: "All was good."
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
I had to pay 71 euros for my hand luggage. When booking the flight, I could only choose checked baggage. Very annoying!
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Pros: "Very organized and very easy boarding experience."
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Pros: "Treated us with respect and very helpful when we missed our flight and had to be bumped on to the next flight."
Cons: "Wish we didn’t have to pay so much to change the tickets. Significantly ate out of our holiday money"
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Pros: "crew were cheerfull"
Cons: "Ryanair are fleecing customer regarding the wheelie carry on bag. Customers should be told about their new 'rules' and all the extra costs at the point of purchasing the the ticket as when you add the extra costs on the flight is no longer a bargain and flying with BA is a much better option."
Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Pros: "Friendly staff"
Cons: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Pros: "App is helpful. Email messages are helpful"
Cons: "Unclear that >100 ml not allowed in cabin size luggage that gets put in the hold. This caused unnecessary delay and extra work for staff at security"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Pros: "Staff where nice and flight was on time"
Cons: "I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child."
Pros: "Keeps to schedule. A high performing low cost airline."
Cons: "Cost of the food and drinks but I’ll still fly with Ryanair again."
Pros: "V efficient airport. Got through quickly and no rushing due to size. V pleasant staff despite full plane. Nice flight path over by Ireland’s highest mountain range on the departure. Also nice sunset on right of plane. All on time"
Cons: "Maybe enough seats for everyone after security but obv right for space"
Pros: "It is a cheap flight. I don’t espect first class. The ride was smooth, the flight was cheap, the cabin crew were friendly and it wasn’t horrendously dirty."
Cons: "I had to print the boarding pass on my own, cannot get it at the airport. Also the fact that they delay in telling you where the gate is and then it is a 10 minutes stride to get there."
Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Pros: "The efficiency of the staff, the cost of the flight, the food."
Cons: "The queue at the airport."
Pros: "Arrived on time"
Cons: "Screaming children and little food on offer. No tea...again"
Pros: "Efficient, good value and on time"
Cons: "Non priority Queue and the fact that my bags were put in the hold."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Pros: "On time departure and arrival"
Cons: "Access to airplane and egress via the aircraft own steps is an accident waiting to happen for those people with impaired mobility."
Pros: "Low price"
Cons: "delay of 1:30."
Pros: "on time"
Cons: "Flying shop"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Pros: "Fast accurate on time and proffesional"
Cons: "Check in, crowds, cramped seats"
Pros: "Ease of check in"
Cons: "Late notification of cancelled flights. Ryan airs disregard to the impact to people's lives"
Pros: "Comfortable seat"
Cons: "Flight delay and .no air bridge"
Pros: "The flight was excellent all throughout,very kind Staff,Captain was brilliant"
Cons: "Wait to long from check in to board the Plaine"
Cons: "Flight delayed, no baggage tags to put cabin cases in hold and ‘random allocation’ seats actively place people as far away from each other as possible"
Pros: "departure time"
Cons: "no water to drink"
Pros: "Crew was very friendly and helpful."
Cons: "Long wait before getting on the aircraft"
Pros: "Absolutely nothing! Horrible airline to say the least :("
Cons: "Very rude staff and overall poor service!"
Pros: "Everything was quick and efficient from check in to baggage pickup."
Pros: "The plane itself was good. It left on time."
Cons: "Stood in a long line only to be told that we had to go to a different line. Not marked. Told to print boarding passes which is something a traveler cannot easily do. Not able to do that before leaving the United States."
Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
Pros: "Crew was friendly and professional"
Cons: "Seats don't recline, no seat back pocket"
The staff was rude, we had our boarding passes ready, but went to the check in counters in order to make sure that our luggage was ok to take on board, the guy at the check in counter was bored, hardly answered our questions, he confirmed that i could take my small trolley bag on board, but then a rude lady at the boarding counter told us that we had to pay and made a scene as we waited, but it is not our fault if the wizz air staff does not provide passengers with all the right information. Unacceptable, that's why we try very hard not to travel with carriers like wizz air.
Easier boarding Closer gate to the exit
One female air host person was rude to the guy sitting next to me. Just very short with him when he asked to move from the middle seat ro an empty isle seat. No entertainment as short haul and I didn't have the food so put OK
Someone else was given my seat without my knowledge, boarding has been delayed at least 2 hours every single time I’ve used wizzair. Staff don’t care, I give the airline a 1/10 as they at least have a plane. I wouldn’t recommend them to my worst enemy.
Delayed flight, check in online is a mess around, I know you’re trying to make money but you make it so hard to check in online. They didn’t have tea on board, super expensive everything. I won’t be flying again with wizzair
Convenient and comfortable, no frills but premium compared to Ryanair
There were no agents for check in until 10AM when the flight waa booked to depart at 11:40 AM. Also, there was no distinction between Priority and Non-Priority so everything was a right mess. While queueing, I was informed of a flight delays while all the airprt screens where showing the previous time - even informing of a gate number which confused many of us.
Late take off, and wish you wouldn’t charge for water, a basic need, as it is free everywhere else..
On time, we’ll organised and friendly. Booked extra leg room luckily as the seats as standard have little leg room if you are over 5’4”
Late flight, dirty plane, late disembarkation.
The flight was delayed by more than an hour, there was a delay after arrival to Luton and the bags were very much delayed too.
Not on time 2.5h delay Very poor ground services
Flight been cancelled twice..than I haven’t fly with WIZZ ..I have fly with British Airways and changed the Airoport too because those changes.Not really happy taking on consideration that been cancelled with out notice
Delayed 3 hrs .. and rude stuff .. not correct.. dot waste money
The flight was cancelled just 4 hours before the take off...
Unacceptable delayed flight for almost 2 hours
No food on board. Not comfortable. Had to move seats was delayed more than 3 hours.
Was never offered a drink or refreshment near middle of plane. When I asked for a drink was told they’d run out of milk. Flight was nearly 5 hours! Very cramped seating and issue with on-line boarding card.
Pros: "Standard comfort for a budget flight."
Pros: "The food and beverage selection as always. The seat was quite pleasant as well."
Cons: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."
Pros: "I appreciate having updates about the flight mid flight."
Cons: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."
Pros: "The food was amazing as usual. The crew's service was great!"
Cons: "Top cold inside. 35-40 % of the journey we had turbulences"
Pros: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Cons: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."