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Cons: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"

Pros: "friendly crew and superior service"

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "Smooth flight"
Cons: "N/a"

Pros: "All"
Cons: "Not enough leg room."

Pros: "Better planes"
Cons: "Very small chairs. Terrible boarding system"

Pros: "the service"
Cons: "the entertainment"

Cons: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Pros: "Na"
Cons: "Na"

Pros: "Service Good Clean On time"
Cons: "Price is high"

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Cons: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."

Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."

Pros: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"

Pros: "Everything was perfect during the flight."

Pros: "Arrived on time even though it was late departing."
Cons: "Crew never informed us why they were late departing. Boarding the airplane was problematic."

Pros: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Cons: "No inflight entertainment. Food was poor, but it was only a short flight."

Pros: "Very comfortable, lovely stuff, the vegan food was good"

Pros: "I didn't eat the food because I have dietary restrictions but it looked decent."

Pros: "Very professional airline"
Cons: "The Tray table on my seat on Istanbul - Cairo (16A) was broken I could not eat my meal without two cushions ,in order to replace the table!"

Pros: "Spaced seats, kind crew"

Pros: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."

Pros: "Good food, comfortable seat."
Cons: "Our bag arrived without the walking poles attached to it. So far (more than a week after the flight) we haven't heard from Turkish Airlines anything about our complaint regarding this loss of baggage."

Pros: "the boarding was fine, we were on time and the staff was pleasant."
Cons: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."

Cons: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."

Cons: "Food was better in last trip. This time is sandwich"

Pros: "Great chairs"
Cons: "Great flight company"

Pros: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Cons: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."

Cons: "Boarding need to more organized."

Pros: "I liked my second flight from istanbul to munich, great food, good seats and a private tv"
Cons: "I didnt like my first flight from tel aviv to istanbul, horrible airplane, no place for legs, bad food."

Pros: "Good short flights"
Cons: "No issues."

Pros: "The flight was ok overall, we don't like to complain :)"

Cons: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."

Cons: "delay in the flight time"

Cons: "the boarding delayed and that is why we missed our connection. at firs they didn't even gave us tickets to the next flight, but to another one at midnight! we had to explain that because is was not our fault we want to reach berlin as fast as possible, and we believe we deserve compensation. we got no compensation and we have missed our plans for the firs night at our vacation."

Pros: "Nothing"
Cons: "The fact that they just noticed a part missing 30 min after the time we were supposed to be flying. Evacuated us from the airplane and let us wait hours before caring even to tell us what's happening. I told them from the beginning that they must let me know what is going on cause I keep shabbat and its very early 16:09 in Bonn.after 4 hours of nightmare we figured no solution will be found and took a train back home.and let's not forget that they didn't want to give us back the suitcase for "security" reasons until they will decide to cancel the flight and it was too late so we shade to leave the airport without it.hope I will find it today.shittiest vacation to be ever.lost 2 full days of it and delayed my wedding.I will consult a lawyer regards to lawsuit. So absurd to write on the website best airline when they can't even check their plan before flight."

Pros: "Flight attendants, smooth process in and out, easy flight"
Cons: "Food and drink choices are terrible"

Pros: "Everything was okay until I got to Venice,you lost my luggage and couldn't tell me where it's right now!! I'm in Venice without anything and freezing,what should I do?? And I'm here for just few days!!!would you buy cloths for my staying here?! You have said that my stuff will be get directly from Israel- tel aviv ariport to Venice but you lost all the luaggag!!! So I can't think about anything ealas beside thinking about my lost stuff!"
Cons: "Everything was fain but just find my laugh age befor I will get cold and spend my vacation I'll! I will be thanksful for that!"

Pros: "Friendly service and airport staff very helpful and friendly at transfer."
Cons: "Transfer from plane to bus to airport was a bit hectic and unexpected. Several passengers where forcing there way through to get off sooner and staff did tell them to go back to their seats but they moved through again soon after pushing past passengers"

Pros: "The profesional crew. The food"

Pros: "Good Crew"

Pros: "Food, service, punctuality everything"

Pros: "good and nice crew. food and beverage"

Pros: "1) Turkish Air's online check-in, seat selection and printing of boarding pass was efficient and effective 2) The standard VEGETARIAN meals (non-vegan) were always fresh, very tatstey and properly warmed (when appropriate) 3) The flight attendants were: > Comfortable speaking with me in English (a native American English speaker). We had no trouble understanding each other. > Always courteous, congenial and helpful in their passenger interactions, including at check-in counter"

Pros: "everything!"
Cons: "nothing"

Pros: "The crew was wonderfull. My boyfriend is a big guy and they did everthing they could to change our sits to a more comfortable ones. The food was actually really good."
Cons: "There was no entertaiment. Only one movie to the entire flight, the screens where very small and you couldnt see the movie at and some of them didnt work at all."

Cons: "The food was terrible. No room for my foot."

Cons: "The connection flights are with a too long waiting time"

Pros: "The flight was ok , even though it was delayed 40 minutes"
Cons: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Cons: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Pros: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"

Cons: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"

Pros: "Very good company Nice staff"

Pros: "The food, crew was nice and polite."
Cons: "Didn't have any entertainment"

Pros: "There was food even for low cost travel. Very good plane"

Pros: "The staff was polite."
Cons: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."

Cons: "5 hours delay"

Pros: "Flights were on time."
Cons: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Cons: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"

Cons: "not enough leg room"

Cons: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Cons: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."

Pros: "On time and good service"

Pros: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Cons: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Pros: "Plane was clean and there was enough room"
Cons: "The boarding gate on the ticket was wrong - twice."

Pros: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Cons: "I'm sure it would have been a lovely flight had I taken it."

Pros: "efficiency and a sense of a smile from the ground staff"
Cons: "the fully booked plane."

Pros: "Meal"

Cons: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."

Pros: "Good flight overall. It was nice to receive drinks."
Cons: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."

Pros: "Daniella in tel Aviv awesome deserves raise very professional all flight attendants pleasant thank you plane left on time landed 15 early a true pleasure highly recommend Opposite of norwegian in every way"

Pros: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Cons: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Pros: "Quick. Clean plane"
Cons: "Boarding a bit long but still fine"

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Cons: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"

Pros: "Fast, clean, gracious."
Cons: "Food."

Pros: "Good service"
Cons: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Cons: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."

Pros: "Very comfortable"

Cons: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"

Pros: "The flight was posfond in tel aviv by 45 minutes"

Cons: "excessive cisa checks for my wife who is not an EU citizen"

Pros: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Cons: "Waiting area was very crowded. The flight was delayed."

Cons: "I did not know that I will have to pay for lagged 45$"

Pros: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Cons: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."

Pros: "Nothing"

Pros: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."

Pros: "A staff member took us to our connection flight and she made us run for 30 minute. It was terrible. I am 55 and i could not breath and my body hurt and i am at bed con not move. My trip is destroyed. I am very very angry. It is impossible what she did. She didn't care at all that there were people that stop running and lost their flight. She didn't walk fast, she run hard. It was crazy, there people who cried. People who fall down. Absolute the worst thing that I have to go through"

Cons: "Small seats"

Cons: "Was very hot during the flight."

Pros: "KOOSHR FOOD"

Pros: "Advanced checkin (48 hrs prior flight). Was able to get emergency exits seats with a lot of space"

Cons: "The airline forced us to pay a large amount at the airport for taking one luggage on an international flight. Kayak booking said that one bag would be included in the Fare rules. It was a classic case of bait and switch and an airline taking advantage of a person once they are at the airport and have no choice but to pay extra."

Cons: "We need to pay 80 $ for 2 suitcases and For One direction and it wasn't wirten in the Internet site"

Pros: "The price was the best part."
Cons: "Neither my wife nor I liked the food served at all!. There was no entertainment on board"

Pros: "All good"

Cons: "To pay again on my baggeg I pay once at the web and at the airport ask me to pay again... Why?"

Pros: "Best airline lunch in along time. Attentive crew. Modern, clean Boeing 737 800"

Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"

Pros: "Transiet time"
Cons: "Food"

Pros: "Handled disruptive customers well"
Cons: "Boarding and departure were late, food was terrible"

Pros: "Smooth takeoff and landing."
Cons: "No free internet service. Only one meal. Late departure, disorganized boarding. Uncomfortable seats. Limited choices of new movies. For a business class ticket, one would expect more! Especially since other regional carriers are providing two meals, free internet & more comfortable seats!"

Pros: "Passengers were not clean and sweating"

Pros: "Overall its very k"
Cons: "Flight EY 653 screen touch sensitivity wad very bad"

Pros: "US immigration was a breeze at Abu Dhabi. Online check in was not working. Abu Dhabi airport had a lot of options for passengers in transit. Flights were on time."
Cons: "Food was terrible on the flight. Baggage was not handled properly."

Cons: "total commute time"

Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."

Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."

Pros: "Crew were awesome, food was amazing"

Pros: "All were very friendly: at the airport and in the plane. Good food. We were well informed and in time!!!"

Pros: "Food was good."

Pros: "Nothing"
Cons: "They don't even give you a can of Diet Coke or any ice even after requesting repeatedly Unbelievable"

Pros: "Everything was perfect...seats crew food accuracy"
Cons: "Nothing"

Pros: "In time"
Cons: "Crew not helpful . Same with food not enough ):"

Pros: "The food and the entertainment."
Cons: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."

Pros: "Service"
Cons: "Please add more vegetarian food options"

Pros: "Etihad is my first choice for this run."

Pros: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Cons: "Nothing"

Pros: "All aspects"

Cons: "The food was horrible"

Pros: "I have been upgraded to business class which was something cool, doesn't happen a lot. The check in was really fast , and the man giving the boarding passes was really, nice"
Cons: "The crew in the business class, were NOT up to the standards. Whenever I ask about something, they say ... I will come back, Yes they come, but after a while. When serving the food, they gave me the main course, without bringing the salad or appetizer, they didn't ask to bring or not, and I thought that it goes without mentioning to bring them. After finishing the main course, she asked if I finished, so I said yes, she took the whole tray, without asking or bringing the desert, which is again strange. before landing , I wanted to take a medicine, so asked for water, but they said to me we started to descent, and they didn't bring me water except after saying I needed this for taking medicine"

Pros: "Food"
Cons: "entertainment system is old"

Pros: "crew was helpful!"
Cons: "Etihad has limited in flight movies compared to emirates"

Pros: "The crew was helpful and the seats were comfortable"
Cons: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."

Pros: "Service Seats Flight attendants"

Cons: "I was assigned a middle seat next to a obese person. It was very unpleasant 13 hours, and the airlines could have moved one of us."

Pros: "on time and clean"
Cons: "leg room for the flight from Auh to lhr is really small for me. Also the food sucks."

Cons: "Some of the crew was unfriendly and rude, this was a 15 hour flight and it was pretty miserable. There were not enough movies to keep us entertained for the whole flight, and this was one of 3 flights I took on this airline."

Pros: "the journey, staff and overall experience"
Cons: "nil"

Cons: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."

Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."

Cons: "we had a layover for about 7 hours. The airport was cold. But the departure lounge was extremely cold, very uncomfortable. Even wearing a hooded jacket, I was very cold and my hands were numb. And we waited about 3 hours in the departure area."

Cons: "Vegetarian food not that good."

Cons: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."

Pros: "The food was was alright."
Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."

Pros: "everything"

Cons: "Small plane and crowded and services was not good. I had to take two buses to get to the international terminal. I had to wait for a wheelchair for an hour."

Pros: "New plane Boeing 777"
Cons: "Long line for boarding"

Pros: "Priority to elder people and families"
Cons: "Food was out and only disgusting food was left. No answer when you call for help. Rude staff."

Pros: "Seat spaces are better than other usual airlines"
Cons: "I have chosen my seat online and they have simply changed it to the seat front of the emergency exit which doesn't lean back. When I asked them why my seat was changed even though I have confirmed the seat again when I had my boarding pass from their office in Dubai, but no one has answered my queries."

Cons: "A relief to travel thru American airlines after being with etihad. Great service!"

Cons: "Food problem again. Did not have vegetarian food, even after selecting it online."

Pros: "Nothing to like."
Cons: "Flight overbooked therefore delayed by 24h Terrible service, just a little pod for the nightin some kind of operspace in Abu Dhabi. A real disgrace, this is shamefull. Worse company ever, nothing to do with Qatar or Emirates. Avoid at all cost."

Pros: "new airplanes"
Cons: "Dirty bathroom"

Pros: "Nothing"
Cons: "Staff are not friendly at all Aircondition was not working and no one even admitted"

Cons: "Was so crowded ..so many people in the que ..was only 1 que at th airport gate to the plane"

Cons: "I received my bag broken that it can not be used again and it was new from italy that i used only once.. i have pictures of it that show how broken it is...i travelled a lot and it never happened to me but with my first experience with your company i came with two bags one is broken and the other is very very very dirty and dusty.... that makes me never choose this company again only if you fixed and solved the problem... Second concerning food... the flight from new delhi to abu dhabi the crew said we have only lamb .. lamb couldnt be the only option from my opinion not all people eat lamb so i had nothing to eat and there were no other option as the crew said that chicken is finished and this is strange for a well known company"

Pros: "They ran out of veg. food but the air hostess managed to grab one for me after I complained."
Cons: "1. Not only the vegetarian food was scarce but poorly cooked also. (rice was half cooked and yellow lentils was cooked with washing properly as one can smell the pesticides) 2. No yogurt at all. 3. No fruits also. On a 15 hour flight the food needs improvement and little more balanced and healthy."