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I feel the ground staff could benefit from further training to enhance the overall guest experience.

Crew was great, service was good, flight went well. Originally, the flight was advertised with WiFi… including during check in… and nada.

For a business class, it barely met the standards of a basic economy on most carriers. The seat would barely recline; no pillow or blanket unless you ask a crew member; no leg rest (at least in the 1st row). The crew was friendly and attentive, except for one male crew member who was very inconsiderate toward many business passengers who were already sleeping or trying to sleep, slamming the doors of the kitchen compartments. He did so twice till another passenger complained to him. Overall, business class is an economy experience except for the food.

Lost my bagage on the first leg of our trip. Not even on the transfer but on the first flight they didnt put our bagage

When a flight has a delay of about an hour it is customary to announce the passengers

This is my first time flying Aegean Air and I had a great first time experience. I will fly this airline again.

Η πτήση εμφάνισε μεγάλη καθυστέρηση και λαμβάνοντας υπόψη το γεγονός ότι επρόκειτο για την τελευταία βραδυνή πτήση, ήταν ιδιαίτερα κουραστικό για τους επιβαίνοντες.

Very bad experience during the boarding, the Aegean employees were very rude, and impatient with the passengers

Crew was excellent. Food was ok for a short flight. Plane was a regular airliner without any entertainment. Crew members were delightful. Pilot took off and landed without ever feeling that it had touched down. Very professional pilot and staff

2 hours delay on the plane causing is to miss our connection