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Round-trip
Economy
Washington (WAS)
Jeddah King Abdulaziz Intl
21.10 Thu
28.10 Thu
Any month
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Top 5 airlines flying to Jeddah King Abdulaziz Intl

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,501 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

Pros: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"

Pros: "Nothing"
Cons: "Food, crew service"

Pros: "Supportive to my family needs traveling with 2 babies"
Cons: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"

Cons: "Flight delayed 6 hrs due to operational issues on the Emirates side"

Pros: "flight was very empty, so crew very accommodating. boarding simple with so few"

Cons: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Pros: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Cons: "Nothing really. Was completely satisfied."

Pros: "Everything from take off to service to landing. Was superb, real proffessionals."

Pros: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Cons: "Very small plastic cups of water. On-board on call crew service was slow."

Cons: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."

Pros: "Early landing great service loads of legroom as am 6ft 5"
Cons: "N\a"

Pros: "I find the A380 in the Emirates configuration to be more comfortable than other planes/configs."
Cons: "Wish we had a few more choices like carnatic music and an expanded list of movies."

Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Pros: "The large collection of movies and the comfy seats"

Pros: "Breakfast and lunch were both tasty"
Cons: "Had to wait an hour for our bags at BHX"

Pros: "Space"
Cons: "Breakfast could have been a bit better"

Pros: "Emirates staff are polite and respectful"
Cons: "777 for travel from Dubai to Boston is not a comfortable plane"

Cons: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."

Pros: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Cons: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."

Pros: "Consistent service"
Cons: "Toilets not very clean towards the end of the flight"

Pros: "I loved the crew. Very helpful. Katarina was very helpfull"
Cons: "I sat next to the bathrooms"

Pros: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Cons: "Very very poor customer service"

Pros: "Rude flight attendants and REALLY BAD FOOD."

Cons: "Boarding of gate A20 location in Dubai"

Pros: "Emirates is always the best."
Cons: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."

Pros: "Good Food, I find it amazing that the Jeddah flights have better quality food than many other sectors.."
Cons: "No more A380 in this sector, which is a shame."

Pros: "Over all experience"

Pros: "I watch 2 movies !"
Cons: "During waiting the staff didn't serve anything! No tea, coffee or juice!"

Pros: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Cons: "All flights were consistently delayed"

Pros: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Cons: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"

Cons: "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."

Pros: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
Cons: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."

Cons: "I had given on line preference for Asian vegetarian food but was not served collection of booked luggage at cropusal at SFO ,was difficult for a senior citizen like me as there was commotion"

Pros: "Very organized boarding"

Cons: "Not having enough chicken food by the time they serve the last few rows."

Pros: "sitting and staff"
Cons: "food option"

Pros: "Easy booking, seat availability, massive music library."
Cons: "Price,"

Pros: "I will only fly Emirates when available to my destination from now on."

Cons: "We had selected row 47 for our seats and this seat allocation was confirmed on our itinerary. However, at check in time, the airline arbitrarily changed our seats to row 83 without even letting us know. This is unfair and wrong. Wheelchair was booked but not provided . I think this is because of your staff please check it . It seems that it was sold"

Pros: "Flight was on time. Service during flight was outstanding."

Cons: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."

Pros: "I liked the boarding and most the crew was excellent"
Cons: "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."

Cons: "Had a tough time to get a replacement ticket."

Cons: "Little information provided during the boarding process and long wait. On the flight, the general service was OK"

Pros: "Very friendly, courteous service. Boeing 777, spacious and quiet aircraft."
Cons: "Nothing!"

Cons: "I missing my flight than they dosnt give me another flight. They told me we can't do nothing you must buy new one it was 990$ usually if I miss my flight I have just to buy a little more for next trip"

Pros: "Slept well thanks to headrest wings. Everything to stir myself a double martini cheerfully provided gratis in Economy."
Cons: "Nada."

Pros: "Emirates is definitely comfier and more attentive than any American airline I've used."
Cons: "Not sure what happened on landing... We were told they couldn't connect the walkway so we would come down the stairs, but neglected to mention the ridiculously long (20-30 minutes) bus ride back to the actual terminal. There were no staff on the bus. I was pregnant and not offered a seat and came very close to passing out from the situation. I love emirates but the Dubai airport makes me reconsider flying with them again."

Pros: "The trip the crew good dealing"
Cons: "When I back to my country the trip late hours and the boarding wha so crowd it was terrible no organizing"

Cons: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

Pros: "The Turkish Airline crew are treat you as guests not as customers."

Pros: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Cons: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Pros: "It was a great flight."
Cons: "The cabin temperature was a little warm"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"

Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Cons: "Plane delayed Missed connection"

Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Pros: "On time."

Pros: "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
Cons: "Nothing they suck"

Cons: "Long lines and very slow"

Pros: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pros: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pros: "Everything- well done"

Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"

Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Pros: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Cons: "No air in cabin"

Pros: "Comfortable seat. Food acceptable."
Cons: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Awesome service, comfy business cabin!"
Cons: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."

Pros: "All aspects of the flight were flawless. Lounge in IST is always a great addition."

Pros: "Nice to have food on such a short flight."
Cons: "No USB charging outlet."

Pros: "Very nice crew"

Pros: "the crew were great clean cabin"
Cons: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Pros: "Crew was nice and courteous."
Cons: "I'm 2.05m tall, and had no leg room or an exit seat. These seats should be saved for these specific occassions, which made the flight uncomfortable."

Pros: "Crew was top notch , food was great, loved the hot towels you get to freshen ourselves with, crew friendly and very patient. Loved that flight wasn't full and the three of us could spread out and be as comfy as possible."
Cons: "Very late 1.5 hours leaving JFK on way to Istanbul causing us to miss our connecting flight to Tel Aviv. Arriving almost 2.5 later in the evening."

Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"

Pros: "Things that I liked I expected - we take it for granted: crew must be polite, boarding - efficient, leg room is normal."
Cons: "Even in business class leg room is not ample, aircraft seems to be quite old, inside is well scoffed and scratched, my foot rest couldn't be raised or extended, no personal ventilation, temperature is interchangeably too hot or too cold, movie choice is far from awesome"

Pros: "Very nice service"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "I enjoyed that it was a new plane."
Cons: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."

Pros: "Delicious meals, friendly crew, good selection of entertainment."

Pros: "Food was excellent."
Cons: "Can't think of anything."

Pros: "Add good airline to Atlanta to eu"

Pros: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Cons: "I don't like landings but the crew did well!!"

Pros: "landing in jeddah was very bad in caressive manner... but all other things were good"

Pros: "Small plane..no comfort"

Pros: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Cons: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

Pros: "Pleasant crew, great quality service, good food."
Cons: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Pros: "Service Good Clean On time"
Cons: "Price is high"

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Cons: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."

Cons: "Refused to refund cancelled flight"

Pros: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Cons: "No inflight entertainment. Food was poor, but it was only a short flight."

Cons: "Security going from venice to Istanbul then israel could have been better"

"It was so hot. No pillows were available and when asked for a blanket instead there were no blankets available as well"

Pros: "Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one."
Cons: "Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea."

Pros: "On time"
Cons: "Send notifications"

Pros: "Professionalisms of Crew"
Cons: "N/A"

Pros: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Cons: "737 B 800 seats don't recline much like Turkish air or Saudia!"

Pros: "Timely arrival"

Pros: "The crew was okay but seat comfort on the A330 not so good."

Pros: "Airport facilities"
Cons: "No entertainment at all in the plane."

Pros: "The business class was nice and comfortable with a decent price"
Cons: "Flight attendant could smile more."

Pros: "every thing"

Pros: "The plane dream liner"

Pros: "The seat, the space, the crew and the window"
Cons: "For the food, not all of the people eating eggs.. some of them vomit because of it."

Pros: "Lenient on the luggage allowance but human relations need to"
Cons: "Everything"

Pros: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Cons: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."

Pros: "Flight durations were good."
Cons: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."

Pros: "Very Good service"

Pros: "The food was hot."
Cons: "The flight was delayed by almost 2 hours."

Cons: "Boarding proceed to improve"

Cons: "Food"

Pros: "On time arrival"
Cons: "Translation speeches. Food uncooked. Bad entertainment"

Pros: "The plane was clean and cool with good legroom in the exit row."
Cons: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."

Pros: "Amazingly soft landings, as always."

Pros: "The food was okay"
Cons: "The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon."

Cons: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"

Cons: "Transit to jeddah is a nightmare"

Pros: "The seats were comfortable. Entertainment was good. Food was good."
Cons: "Having vegetarian meal options would have been great."

Pros: "Service not bad, other then that not good"
Cons: "Straight flight is better then connecting"

Pros: "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
Cons: "everything was ok."

Cons: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"

Pros: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Cons: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"

Pros: "Service was good Airplane was good .while some European air lines are cutting on service Egypt Air was generous. Entertainment was good too."
Cons: "Boarding as usual un organized."

Cons: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"

Cons: "We received our baggage 2 days later"

Pros: "They were on time Greeting was nice Food OK (breakfast)"
Cons: "The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!"

Cons: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"

Cons: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."

Pros: "I was really happy and amazed how the service is on EgyptAir and all the stuff they offer"
Cons: "Boarding took a lot of time and was disorganized."

Pros: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."

Pros: "Thanks EGYPTAIR"

Pros: "Duration of fligjt"
Cons: "The flight took off and passengers were still putting bags up and there were at least people still standing in the aisles."

Pros: "The food was good"
Cons: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."

Pros: "On time and smooth operation."
Cons: "Equipment was old and worn but performed as required. Needed more water passed out to drink"

Pros: "The crew was very good. Helpful and friendly."
Cons: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."

Cons: "Na"

Cons: "Close flight without care of me and they charge me extra fee to get a new booking"

Pros: "The crew and ground service is excellent."
Cons: "Bad seats, poor selection of drinks, mediocre food."

Pros: "Same coomment"

Pros: "The sound and picture resolution of the tv is very poor"

Pros: "Good space. Reasonably modern plane. Could recharge my phone easily. Good selection of movies."
Cons: "The meal was served too late."

Cons: "Poooooor"

Pros: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"

Pros: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."

Cons: "The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET."

Cons: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"

Cons: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"

Pros: "Crew were very good. Comfortable flight."
Cons: "Choice of movies could be much better."

Pros: "Large space"
Cons: "Bording"

Cons: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"

Pros: "Crew was very friendly and professional"
Cons: "45 minutes late departure"

Pros: "Crew was helpful, everythinf fine"
Cons: "The food was not so good. Bit cold.."

Pros: "Crew is friendly."
Cons: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."

Pros: "Nice crew. Smooth flight :)"

Pros: "Crew was friendly. Food somewhat better than prior leg but far from business class standard."
Cons: "Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc."

Pros: "I received flying miles for this flight, well actually I really tried to find something positive to say"
Cons: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."

Cons: "old, uncomfortable plane with no entertainment system. miserable experience"

Pros: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."

Pros: "Price"
Cons: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."

Cons: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Pros: "gud space"
Cons: "Should be aware of the destination in terms of offering meals. very pathetic."

Pros: "nothing"
Cons: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"

Cons: "No kosher food eventhogh we asked for it"

Pros: "The flight crew was pleasant and helpful"
Cons: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."

Cons: "flight was 6 hours delayed"

Pros: "Served dinner"
Cons: "the seats however were quite tight and there was no electrical plug for charging."

Cons: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"

Pros: "The staff assistance Kosher food was great"
Cons: "Overhead baggage compartment was taken over by cups and stuff"

Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

Pros: "The worst airline company I've ever used"

Pros: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Cons: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Cons: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"

Cons: "There was a deley of 3 and a half h"

Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"

Cons: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Pros: "Nothing"
Cons: "Everything. I have written to customerrelations@ethiopianairlines.com"

Pros: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Cons: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"

Pros: "New plane."
Cons: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."

Pros: "Check-in and Boarding took forever. Cabin was very warm and passengers around me were extremely loud, practicallly yelling. Considering the flight was 3 AM, this was not appreciated."

Cons: "Terrible food (chopped cold spaghetti with no flavor) and terrible service (crew forgot to offer me tea or water, did not come when called) and over one hour late with no apologies given"

Cons: "The food was not appetizing and the flight ran out of sodas"

Pros: "Nothing"
Cons: "Everything"

Pros: "hospitality food beverages"
Cons: "duty free sales were very limited"

Pros: "aircraft was nice and well kept, and crew friendly."
Cons: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."

Pros: "The crew very kind and made me feel comfortable"
Cons: "Old 767, with not comfortable set up and no individual TV set."

Pros: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."

Pros: "The service onboard was excellent!"
Cons: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"

Pros: "The crew were courteous"
Cons: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."

Cons: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."

Pros: "During my trip, I enjoy the entertainment. In addition the boarding was excellent."
Cons: "I did not really enjoyed the food. I would not say it was not good but it was not my type. Well I guess this not my type of eating. In another word, I'm not use to the craft of the food."

Pros: "The entertainment is quite interesting with latest movies"
Cons: "There is need for improvement on the food being served."

Pros: "Orderliness"
Cons: "Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help."

"Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience"

Pros: "I don’t like"

Pros: "Amazing crew,spacious seating and great service."

Pros: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."

Pros: "It flew and landed fine"
Cons: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."

Pros: "Staff broke my kids stroller"
Cons: "No blankets on the flight no headphones no bassiinets for little babies"

Cons: "Need more spacing between seats"

Pros: "Nothing"
Cons: "The crew are extremely rude"

Cons: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."

Pros: "L Are departure but timely arrival."
Cons: "Food is not great"

Pros: "All good"
Cons: "No water service Thats all"

Pros: "Staff are very accommodating and nice."

Pros: "Nothing"
Cons: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."

Pros: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Cons: "Nothing really."

Pros: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Cons: "Late flight!"

Cons: "good"

Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."

Pros: "Absolutely nothing"
Cons: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"

Pros: "Nothing much. Flight was delayed and no apology was given."
Cons: "The food situation was weird. Only some passengers were given food. Also I didn't see any selection of movies."

Cons: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"

Pros: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Cons: "The little kid behind me who kept kicking the seat back."

Pros: "Quick service"
Cons: "Small plane, uncomfortable seats, bad food"

Pros: "Everything was great"

Cons: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"

Cons: "The travel agent I selected completely ruined my whole experience."

Pros: "Plane was under half full"
Cons: "Boarded on time but sat on the ground over an hour with delay. Food not an option, no water"

Pros: "I didn't find anything to like"
Cons: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."

Cons: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."

Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."

Pros: "Nice short flight"
Cons: "had to pay for water."

Pros: "The service was great, punctual, helpful."

Pros: "The only thing negative on my trip is flydubai terminal"

Pros: "everything went fine"
Cons: "food should be included"

Cons: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."

Cons: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."

Pros: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"

Pros: "On Time Arrival although we experienced a late departure"
Cons: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."

Pros: "On offers their rates are good."
Cons: "As family we tend to buy luggage based on need with Credit card. They seem to block online checkin always for credit card payment. So even if you go 3 hours before flight the family cant get seats together. Than you go through drama of convincing people in flight to adjust."

Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."

Pros: "Accuracy and courtesy"
Cons: "Cleanliness"

Cons: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"

Pros: "Nothing at all"
Cons: "No food or beverages. So tight airplane"

Pros: "Inexpensive, but you get what you pay for."
Cons: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."

Pros: "Flight left exactly on time."
Cons: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"

Pros: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."

Cons: "50 minutes delay as always!"

Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"

Pros: "The only thing I liked about this airline was the flight they had available the day I needed it, and the price was reasonable. But the flight was oversold, so I wasnt able to take it anyways."
Cons: "Fly Dubai check in at Dubai Airport is run by non-employees. My wife and I waited 1.5 hours in line. The staff helps other customers who are late for their flight cut in front of the line, and therefore make everyone else late for their flight. We finally arrive to the front and are told our flight has been oversold, and that it is full. We asked to be put on another flight and they said the next ones leave tomorrow. We were told we had to go wait in another line to arrange a flight or refund. We waited in that line for almost 1 hour, and the employee gave us an email address written on a post it note, and said if we wanted a refund to email them. Just an awful airline. Some other passengers wanted the flight the next day and Fly Dubai offered them a hotel for the night but said the hotel is full. The airline has an awful check in system, awful customer service, and has yet to offer us a refund, or even reply to the email we sent them six days ago. Regardless of their ticket price I will never fly with this airline ever again."

Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."

Pros: "Everything was great"

Read more about Emirates
COVID-19 information

Safety measures for airlines flying to Jeddah

Airlines flying to Jeddah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Jeddah

Mandatory masks

Masks required on board, masks provided on flights to Jeddah

Social distancing seating

Middle seats unavailable to book on flights to Jeddah

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Jeddah

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