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Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions

Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.

I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.

Amazing service and food. However I didn’t get chance to choose my own seat which bothered me a little.

The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess

Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.

I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.

Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try

Boarding was delayed but the information about delays was not provided

Boarding was chaotic ,wish it was better orgnaised. Seating was comfortable , however food quality left much to be desired. Over all a great experience but with room for imporvement. The Dubai Delhi sector was terrible with poor seat pitch over crowded rack space , crew trying to put even laptop containing bags in to luggage even the waiting area was poorly kept - the dubai - delhi lap was extremly poor flying experience in all respects - the waiting area, the craft the seat pitch & the service quality. It is sad but this will make me look for other options when flying out of Delhi.

Not a good experience from Lagos was very terrible paying for one extra bag is #403,600 in dollars is $331 which is too high and when get to Ny I don’t receive my bag till 2nd day some of my stuff was damaged am not really happy with Turkish Airlines very poor services.

Okay experience, seats had a very poor legroom and width. Very uncomfortable for long journeys.

COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.

In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.

Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.

The airplane from IAD to Istanbul was too old. The chairs were to tight and uncomfortable. I continued my travel from Istanbul to Bangkok. This airplane was better and newer than the first one. Even food was better.

It was a terrible airline. The air hostess and the people in the flight, just very rude.

I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore

I found it okay. Did not think the food was that great. And the service could have been better. Seat was a little cramped. Delay getting to Istanbul made me rush all the way across the airport to get to the connection. This was a not good experience.

I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.

The crew were extremely unfriendly. The plane was dirty and the entertainment system did not work, so they did not even give out earphones to anyone.

It is just ok, the sits are very uncomfortable, the temperature too low and there weren’t blankets. The food is mediocre and there are no screens to watch movies.

Seat in front of my wife was broken so it reclined further than normal and without having to push the recline button so my wife had absolutely no room the entire 17 hour flight. My seat was broken and wouldn't recline at all. Also.. my tray table was sticky and dirty right away before I even used it. Also...the floor in the back of the plane from our row of seats on back was totally soaked and both times we landed water came rushing out of the food/servant area like a flood onto the same already wet carpet. It got everything wet that was placed around our feet...including our shoes and socks.

Flight was smooth but unnecessary long because we had to refuel at FCO Rome. Air hostesses service and response to call light could be better. Both planes were old with broken seat arms and toilets. Why Africans had to be given the farthest Gates is what baffles me and why we have to pay for Aisle seats I found really strange. Is there ever an end to ripping people off even after paying over $2300 for one seat.

Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.

Entertainment was very poor. Couldn’t watch anything. Ear pieces were the wrong type .

Food was horrible. Our flight was not comfortable due to turbulence, seats was not comfortable, Very tight barely can not move anywhere.

The wifi service was really poor I try to use it the service was extremely poor if that could be improved that will go a long way

The food really sucks And they really need to work on entertainment The movie selection is herendous .

The seats were quite uncomfortable despite having good legroom. The 350s are quite nice but the problem is on the old 777 aircraft. Special meal requests are not catered for as they should. They never had any ice for drinks.