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Cons: "2 hours delay caused us to lose the day"

Cons: "The take off was delayed too much."

Pros: "The trip home was excellent, Everything from start of the journey to the finish was perfect."
Cons: "The only complaint would be the journey to Krakow, that was a bit scary dew to the fog and low cloud, the pilot had to abort the first landing and circle for over an hour. But that was out with his control."

Pros: "The ease of journey."

Pros: "Fast boarding (at extra cost) Good value tickets Online check in and boarding pass printing"
Cons: "Non-reclining seats Nothing at all to eat or drink without payment no terminal dock - walking on airport apron during Storm 'Brian' no fun"

Pros: "Was inexpensive. Very friendly staff. Easy trip"

Pros: "nathink"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."

Pros: "Good value for money. As expected"
Cons: "Bag drop staff rude."

Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"

Pros: "Staff were good"
Cons: "Flight was delayed because of rubbish on a stairway that no one removed. Totally ridiculous."

Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"

Cons: "Their check in system is not clear.. We have a reservation for 2 passengers, and in the system I paid for an extra luggage... considering the price I paid I didnt realize that that was only an extra piece only for one passenger, so we had to pay 57 euros for the additional piece of the second passenger at the counter... considering the total ticket for 2 passenger was 120 euros, that increased the total price for almost 50%... Not even in Mexico the ticket for these kind of low budget airlines are so confuse and "tricky"."

Pros: "Maybe it was the time of the year but we waited longer on the plane than the flight itself."

Cons: "The 1 hour plus delay at Bristol"

Pros: "As above - uneventful - ran as it should!"
Cons: "Long walk at Kastrup airport!!"

Pros: "Crew always good."
Cons: "Delays, flight called way ahead of actual boarding and long delay getting off flight and in to terminal."

Pros: "Got from A to B, no fuss about bag sizes - symptomatic of them needing us to board quickly perhaps?"
Cons: "1.5 Hours late; a typical delay with easyJet No real apologies offer of refreshment vouchers, although there was regular updates provided Pilot interrupted sleeping cabin halfway through - at about midnight - with long update On Departure and arrival plane was located away from gate and the bus journey seemed to take an eternity - in Edinburgh in particular"

Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."

Cons: "Landed 3 hours late"

Cons: "Easyjet evening flights are SYSTEMATICALLY late -- by up to 2 hours. I missed my train home from Rome FCO and lost the cost of the ticket. Boarding in London was chaotic. The walk to the gate was endless. On the plane, the staff moved my cabin bag without asking me, creating a moment of panic on arrival when I couldn't find it where I'd put it -- and then insisted they hadn't touched it. Altogether a terrible experience."

Pros: "Easy Jet did very well.20 minutes late leaving but made up most of the time on the flight. It was just a 2 hour flight so one does not expect to much but I have no complaints with Easy Jet"
Cons: "Gatwick like a THIRD WORLD airport. We arrived, walked off via an sir bridge but then directed via stairs back to the tarmac by the plane.We were put on one of those awful buses where we are crammed in like sardines all standing up. Waited for ages before it left and then had a long tour around the whole of Gatwick airport being thrown around as we had to hang on for dear life to high bars. You we buggered if you were short."

Pros: "Nothing"
Cons: "They didn't confirm the delay - only said it was estimated meaning while we could have come to the airport at a later time given the delay they made us come at the time required for the original flight. For a three hour delay thy gave us a 3GBP voucher. I will be fighting for compensation but am appalled by their service"

Pros: "Staff were nice and helpful Flight was smooth"
Cons: "Departure was late The ham sandwich was not worth 8 Euro plus water was 2.5 Euro for a small bottle. Would add the USB charger option to the seats"

Cons: "Very late"

Pros: "Got to my destination"

Pros: "Efficient bag check, efficient boarding, on time departure, smooth flight."

Cons: "Flight delay"

Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"

Cons: "No entertainment options. Not a big deal."

Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."

Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"

Pros: "Kind crew, easy boarding and comfortable flight."

Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"

Cons: "Luton airport is undergoing renovation at the moment. It resembles more of a crowded bus station that an international airport. Very little seating and amenities. Worse still flight was delayed by an hour, another hour spent in this awful airport. We were called to gate 30 minutes before boarding and again very small waiting area with about 10 seats. Very uncomfortable journey"

Pros: "Crew on board friendly."
Cons: "Not easy for seniors with medium computer skills. Took me ages to checkin online. I got help from a youth! Check in at airport i did not know had to pay for luggage. Checkin staff talked down to me and had to go to bank for euros. Still not friendly and sent me with my backpack to odd size luggage. Overall did not find EASY and will probably not use again. Be more senior friendly and understanding please."

Pros: "Staff were excellent. Very friendly and nothing was a problem."
Cons: "Everything had to be paid for. Not even a free drink of water."

Pros: "Price was very good"
Cons: "Flying to London and back both flights were delayed by over an hour, which was quite annoying."

Cons: "Our return flight on Sunday evening from London Gatwick to Edinburgh was cancelled without any clear explanation. Customer service thereafter was poor."

Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."

Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"

Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"

Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"

Pros: "Easy and convenient"
Cons: "Clarity of front and rear entry instructions."

Cons: "Hated everything... kept people in 39 degrees Celsius 104 degree Fahrenheit heat for up to 20 minutes packed in a little bus to go to 100 feet for loading. While not rude the staff was extremely authoritarian and uncaring. Planes couldn't be kept clean because they were loading people from the rear as they were emptying the last people from the front"

Pros: "Nothing"
Cons: "Customer service was terrible and not helpful. Their website is stupid and malfunctioning. The staff is impolite, arrogant, racist, and threatening. I'll never ever fly with this company again!!"

Pros: "Generally good experience. Nice cabin crew. Did not eat but had a drink."
Cons: "Gin and tonic spoiled by the tonic water! Paying more than £5 for one glass I would hope to have Schweppes! Not Fever tree, which tastes awful!"

Pros: "Efficient"
Cons: "Nothing"

Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."

Pros: "Nothin"
Cons: "Terrible attitude. The flight was cancelled after they made us wait for three hours and then drove to the plane, only to drive us back. No staff at airport. Finally, they tell us another hour later that they'll put us in a hotel 40 minutes away. Lie again! No surprise this time. Drove us to the other end of town including driver losing his way for 40 minutes. Next day, same thing. Flight delayed, no updates, no one at the desk. Never ever fly this so called airline. If they hate people so much, perhaps they should try a different profession."