Pros: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"
Pros: "Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —"
Cons: "Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger."
Cons: "Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude."
Cons: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"
Pros: "The crew was very attentive and pleasant to all business class passengers . The food and service were excellent and great presentation. Seats were comfortable and great for sleeping ."
Cons: "There wasn’t anything that I can recall that made the trip unpleasant ."
Pros: "Great selection of movies, excellent food, friendly service."
Cons: "Boarding required a lot of waiting in lines only to be moved to another area where we had to wait again. There was very little leg room in between seats."
Pros: "Plane clean, newish. Went up, took us there, landed."
Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Pros: "The food was good!"
Cons: "I wish there was more legs room - 11 hours it iss long time to stay in one place"
Pros: "I liked the food, it was delicious. The flight was on time, the boarding was organized."
Cons: "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."
Pros: "the movies were very nice. the screen was very nice the crew on the flight was nice."
Cons: "1. I wish that when I booked the flight it will say there is food on the flight, and that I'll have the option to choose vegetarian meal. 2. I wish the people at the Turkish lounge in I Istanbul would have been nice, and help me, and if not, guide me to a Turkish information to assist me with ordering vegetarian meal for the flight back, and to find something I've lost..."
A 10.5 hour flight is always a challenge. Our economy plus section was relatively comfortable. Meals were above average with wine included gratis. A nice selection of movies was offered. Our flight delayed and arrived on time. There was ample storage for carry on luggage. Great overall.
That they waited from my late arrival to board priority board. Smooth flight
There were no cell phone chargers. The entertainment screen was difficult to manouver.
Service and food could be better. Horrible food and crew service.
Pros: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Pros: "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Cons: "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."
Pros: "Standard good Lufthansa service"
Cons: "Munich airport is very difficult to reach. I avoid it whenever possible."
Pros: "Super service. From gate in Frankfurt to Rome."
Cons: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."
Cons: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"
Pros: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Cons: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."
Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Pros: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Cons: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Pros: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Cons: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Cons: "Check in process running smoothly and better announcement of gate change"
There was a two hour delay because of incompetence in scheduling fuel truck. Further, upon arrival in Roanoke, hand baggage was sent to baggage claim. We carry hand baggage because it contains valuable or sensitive materials that we do not want going through the baggage system. This is very poor and United needs to perform better.
Cons: "Not being able to choose my seat on a 500€ return flight is a joke."
Cons: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"
Pros: "Crew was friendly."
Cons: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."
Cons: "Would have been nice if you didn't have to pay for the soft drink."
Cons: "To be given a blanket. And better choice in music"
Pros: "Seats were fairly comfortable with decent leg room."
Cons: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."
Pros: "The chairs were comfortable the staff was very attentive and nice"
Cons: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"
Cons: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"
Pros: "This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control."
Cons: "Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins."