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The plane got delayed, ground staff communications were dreadful, process to get on the plane was amateur, sitting in the plane for ages before takeoff is avoidable… will not chose that flight ever again.

Everything was on time and easy. Food in business class was great. There was no entertainment on board, though with business class you could get free internet, but so spotty it wasn't worthwhile.

They could have provided more than a premade mass produced tina sandwich for a 10 hour delay and/or had something available on oars other than potat chips once we boarded. They also could have not lost our luggage. Or barring that, at least foled a claim for us once we landed. Instead all of those things happened and they told us if we wanted to file a claim to do so online. I laid for business class for both of us. What an incredible waste of money.

We were bumped out of bulkhead seats we purchased a year ago. We were moved to row 5 and the folks in row 4 fully reclined making it difficult to get out to use the restroom. The seat have too little padding making them uncomfortable 3 hours into the flight. The movies did not offer closed captioning and the earbuds were poor so the entertainment was mostly unusable. The food was just passable. I would not fly Iberia/level again. Iberia also bumped us off our direct return flight so I would say the whole experience with this airline is poor.

The flight was operated by level, who had a sister’s check in procedure (2 hours) due to understaffing and a computer malfunction. While 3 agents stood at the business check in, with a total of maybe one actual customer there at a time, a huge line formed at economy check in with only 1 agent staffing the check in. Then, my luggage was lost - a guitar case with contents inside valued at 3,000 USD. The computer system of LEVEL could not locate my bag and had no record of it, and IBERIA (with whom I purchased my ticket and the checked bag) refused to help. It was a disastrous experience and I will never book Iberia again

Bad weather Excelent pilot Spoke British 😆on time seats small ad expected in a discount airline

the seats were bad and uncomfortable and the food was not tasty.

Great : The crew was awesome ♥️ To improve : - The rice in the "Rice with chicken" was rather s kind of rice pudding, not good at all - No power outlet to charge your phone. 😒

Great flight, short and good attention. Didn't took any food so can't say thing about it

Shame on this company More than 5 hours delay and what a mess Business class with zero service - no pillows, no blankets, no drinks Economy class with no reserved seats- people were mad

My flight to Frankfurt was a very pleasant experience. The food was good, but what really stood out was the cabin crew, who were exceptionally friendly, attentive, and professional. The service was excellent—honestly, better than on some much more expensive flights I’ve taken. A wonderful experience overall!

This is a very basic flight with no-frills. I just wish the seats were a little bit more comfortable.

Catastrophic experience the gate selected customers were picked up to.pay 70 eur for overweight 1-2 kg. While some others were let to board without chcking their carry on bags. Unecessaey drama by Lufthansa that brings nothing just hating them by customers.

We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.

It was good although we could not land in Munich due to weather and we had to go to Stuttgart. Missed our second flight. They did get us on another flight but the seats where not the ones I paid for in the flight that we missed.

Smooth Flight, Friendly crew, food offering on board was limited.

The real bathroom smelled horrible and it smelled in the real of the plane..

The staff are extremely rude maybe even racist, I’ve never been treated so poorly in my life. I will never fly with Lufthansa Mor Discovery Airlines again.

Super uncomfortable. Shoved in like sardines. Overhead bins were tight. Why was coffee charged for? I was insulted. How about an inflight magazine? Why can’t I charge my phone? Maybe the planes are old? They didn’t feel new. Television would have been nice. Bathrooms also very small for anyone not a size 6 or female.

Nothing really special. But it was a quick 2.5 hour fli

Almost 4 hours delay, still check in two hours before the supposed flight, it should be better redesigned

We'd gotten delayed because the air control staff shortage in Greece, but otherwise the flight was totally uneventful. It's a low coset so don't expect any frills.

2hrs delay on both ways Captain has to change his mind on landing in Birmingham airport and being forced to escalate and fly again, bit scary

Very poor No respect to people Only motivation is to charge extra money from travelers Never again

Folks, I'll say it again. This is easily one of my favorite airlines. I'm used to traveling with all kinds of airlines throughout the world, but you need to fix your boarding process. It's not that difficult. You have preferred and regular passengers. Just make sure they line up behind the sign on time. Ground crew needs to be more proactive. Again, I am and I will continue to be a loyal customer, but please fix this one thing. It's small, but easy to fix.

Even when you get the priority pass the experience is not what it meant to be priority

Surprisingly, a very good flight. No wonder that Wizz flights are always full.

The behavior of the front desk and lack of explanation of hidden fees and prices in emails send pre-flight marred things up. 1 star

The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.

Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole