Cabin crew were not welcoming.was expecting excellent after traveling in Emirates from Houston to Dubai.
Pros: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Cons: "Staff kept reaching past me to shut my window without asking me first. Very rude."
Pros: "Nice crew."
Cons: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
Cons: "My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai."
Pros: "crew was attentive and seating was comfortable"
Cons: "they could have changed snacks..I had the same pizza when travelled four years back."
Pros: "The crew was really nice."
Cons: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Cons: "Food options have changed. We used to get AVM and now IVM is pretty bad..Hope you can replace unhealthy UPMA like items to healthy Pongal"
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Cons: "Not applicable"
Pros: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"
Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service
Pros: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Cons: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Pros: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Cons: "Categorizing travellers together."
Cons: "Would be nice if they offered hot towels for the Economy passengers."
Cons: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
Pros: "Very delayed flight that resulted to missed my flight going to davao"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
Pros: "Smooth easy ride and great business class lounges."
Cons: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Pros: "Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done."
Cons: "On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag."
On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay
Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.
Airmalta does not include meals in their flights and neither offers entertainment.
Pros: "The crew was amazing and took measures to make the flight Covid safe"
Cons: "The food was not the best and Twistees weren't available. Also the seats felt narrow"
Pros: "I didn’t like anything"
Cons: "The female FA gave me an attitude when I asked about moving to a window seat"
Pros: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Cons: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."
it s a budget flight, crew was doing their job well, it was on time.
Boarding was chaotic, the gate changed 4 times and we took off 1 hour late
Cons: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."
Cons: "Flight was late. Gate agent hassled me for my Irish residence permit without articulating that she wanted me to produce it."
Pros: "Easy of checking in bag and the person working the counter was extremely nice and personable. They flight crew was very pleasant. Decent leg room. More than some other airlines."
Cons: "Dirty cabin. Being 1.5 hours delayed on a nice day. God forbid there was an actual storm lol. Why was our luggage in a completely different terminal and NO ONE told us how to get to it? Seemed like there was confusion about the gates when we landed and sat in the plane an extra 15/20 mins trying to get some one to bring over the bridge."
Cons: "Everything was awful - the long lines, dirty cramped seats, and dirty bathrooms They couldn’t even serve tea & milk as they didn’t have any milk It is truly the worst airline"
Cons: "Flight was cancelled , next flight 2 days later. Only online checking within 24-2hours else 55£ at the airport . Tried to checking online multiple times. Advance checkin online not free , checking at airport 55£ . In Less than 2 Hour before boarding online is not possible anymore. Ryanair counter cannot check you in and you will be sent forth and back to other counters"
Pros: "Arrived on time"
Cons: "On arrival we were forced to wait in a hot and humid room with no air conditioning for and hour and a half. Passport control officers did not even turn up for fifteen minutes and then only two stations so it took an hour and a half to get through, and there are about half of the passengers behind us so it must have been much longer for them."
Pros: "Nothing !!"
Cons: "Had to pay for not checking in 2hrs before 55 euros per person, After booking information there isnt clear enough notification asking for prior check-in. Flight attendants allowed anyone and everyone change seats before takeoff .. simply seems like Ryanair has no procedures and rules to follow... flight attendants look like they are on life support.. no smiling or kindness whatsoever... Seats were really uncomfortable, cant even recline the seats. Landing was scary. Budget of all budget airlines.. simply a joke and a waste of money ... vueling or easyjet is a 100 times better"
Cons: "Horrible boarding. Horrible seats. Garbage sandwiches for a fee. Zero entertainment. Not even a seat pocket. Toilet was disgusting, no wipers. Hyper stressed. Glad it's over, baby! Never ever, again."
Everything is good except the washrooms I know it depends on the people and how they use please refill the handwash and napkins
Pros: "Flight not full"
Cons: "Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment."
Pros: "1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc."
Cons: "WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination.."
Cons: "I missed this flight due to a delayed connecting flight."
Pros: "Short flight"
Cons: "Check in was completely chaotic. Many machines didn’t work."
Pros: "The flight crew was awesome. Very friendly and welcoming. Served well even in between the scheduled service"
Cons: "Flight was delayed by 5 hours. No reason given other than operational issues. What does that mean? All airport staff sucked at both airports. SFO more so. They broke my bag. There was no agents around for an hour.. Then they said 40$ is the maximum they pay for a broken bag!"
Pros: "Good flight.....reached in time."
Cons: "Check in luggage in two belts at newark airport creats confusion.."
Cons: "Everything, old plane, not friendly crew, services terrible, broken Entertainment systems"
Cons: "Worst food I’ve ever had, highly salty and tasteless. And seats were literally falling apart. Even in upright position, they were reclining all the way under the weight of average passengers."
Pros: "Only thing I like was check in New Yorke was smooth"
Cons: "Flight to India was messy aircraft was dirty people was leaving there empty food trays on the floor on empty areas because they were not coming to collect empty plates I have pictures of dirty trays on the floor flight from New Delhi to jfk I did not receive one of my luggage the lady at claims was extremely rude"