Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"
Pros: "Service great."
Cons: "Seats were three across very cramped and uncomfortable."
Cons: "Movies didn't work well"
Cons: "seats were definitely narrow"
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Pros: "I can't remember the flight experience, so I assume it was fine."
Cons: "I can't remember the flight experience, so I assume it was fine."
Cons: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
Pros: "great vegetarian food"
Cons: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Pros: "Food good movie selections and Nice staff"
Cons: "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."
Pros: "The quality of their team"
Cons: "Crew was ok"
Cons: "There was no personal monitor to watch movies during the flight"
Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"
Cons: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
Cons: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
Cons: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Pros: "Overall it was a smooth flight except for few minor issues."
Cons: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Pros: "That the plane didn't crash."
Cons: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
Cons: "to hot, very hot!!!"
Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Cons: "Small chairs and no entertainment system"
Pros: "Onboarding, crew attention, lounge access"
Cons: "Food was even better in Turkish Airlines before."
Cons: "The company lost my baggage"
Pros: "Comfortable seat, quick boarding and deplaning"
Cons: "No in seat entertainment, bad food"
Pros: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Pros: "the food is great, very good multimedia system"
Cons: "bread was cold!! food asn't so good"
Pros: "The crew on the flight were very nice"
Cons: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Pros: "Crew were very nice and professional."
Cons: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
Pros: "Aside from the crew and their patience, nothing"
Cons: "Everything aside from the crew"
Pros: "Professional and helpful crew, clean airplane."
Cons: "Flights was late, no information was given as to when the flight would board or the reason the flight was late."
Pros: "Onboard service was good. Ben Gurion airport services were excellent."
Cons: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."
Pros: "the crew was nice"
Cons: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
Pros: "Excellent and cooperative staff. It was a smooth flight."
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Pros: "Free food and movies for a 1.5 hour flight, amazing!!"
Pros: "See above"
Cons: "See above"
Cons: "Except the bad treatment in Istanbul connection to Tel Aviv which makes me reconsidering flying with the Turkish Air lines I have nothing serious to complain"
too hot and too tight, no even small cup of water.
Pros: "It was a very nice, standard flight. Nothing remarkable good or bad."
Pros: "The was not confortable"
Cons: "Having more entertaiment"
Pros: "On time"
Cons: "Seats and legroom"
Cons: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Cons: "Baggage claim was nearly one hour long"
Cons: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Cons: "Not even water is offered to people"
Pros: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Pros: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Pros: "Everything was fine"
Cons: "No problems"
Pros: "Not full flight"
Cons: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Pros: "We departed on time It was cheap to check a bag"
Cons: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Pros: "The flight was on time."
Cons: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Pros: "All went well with no interference."
Cons: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Cons: "Free tea & coffee would be ideal"
Cons: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Pros: "The crew was personable. Flight was on time."
Cons: "Transavia delayed 1:30h the flight."
Cons: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Pros: "Everyone was happy trip went great price aircraft clean crew nice!"
Pros: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Cons: "I liked it all!"
Pros: "Cheap ticket"
Cons: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Pros: "great crew and exellent service"
Pros: "Plane comfort was normal to good."
Cons: "Boarding staff at Orly was disgustingly rude."
Cons: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Pros: "That I could finally land in Madrid, actually a quick flight!"
Cons: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Pros: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Cons: "Nothing not to like."
Pros: "Flight was on time"
Cons: "Boarding and disembarking were poor"
Pros: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Cons: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Pros: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Cons: "See above"
Cons: "Crew were very rude"
Pros: "Gets the job done. Quick flight, well managed. Crew members were nice."
Cons: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Cons: "I did'' that we have to pay for have water to drink !"
Cons: "water is not complimentary"
Cons: "Poor attitude from ground service at the boarding gate"
Pros: "Quick boarding comfortable"
Cons: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Pros: "Staff in the plane and food options"
Cons: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."
Pros: "Lines and delays and shuttles and more delays."
Pros: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Cons: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Pros: "Nice surprise. I like this airline"
Pros: "Boarding was quick and efficient"
Cons: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
I had a middle seat with a snoring man on either side of me for most of the almost 5-hour flight. You didn't have a not available/applicable option for entertainment. I didn't purchase any of the food or beverages, but I would have appreciated free water if it had been available.
Business class was regular seat with nobody sitting next to you. Wouldn’t book business for such a flight. No entertainment.
Pros: "The crew reacted good to the change of plane"
Cons: "Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience"
Pros: "Punctuality and professionalisms were at the best"
Cons: "All ok"
Pros: "service and timing were great"
Pros: "The captain was able to make up much of the lost time spent boarding."
Cons: "The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight."
Cons: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."
Pros: "cheap ticket"
Cons: "lack of service, very unfriendly stewardess"
Cons: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"
Pros: "Good schedules, good prices."
Cons: "They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable."
Cons: "25 min late too much announcements during night flight, especially about duty free items and prices..."
Pros: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Cons: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."
Cons: "I missed this flight due to my connecting flight being delayed for 3+ hours (not sure)."
Pros: "Food was better than average."
Cons: "Boarding could be done more efficiently."
Pros: "Everything apart from the punctuality"
Cons: "Delayed by an hour"
Pros: "One positive point. The boarding went well. The flight took off before schedule and arrived ahead of schedule."
Cons: "Cramped seating. Flight attendants hardly seen (they are busy trying to sell stuff). Not a glass of water, if you get thirsty it's 3 euros for a small bottle. You get what you pay for..."
Pros: "Nice crew, old equipment"
Cons: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."
Pros: "Smooth and welcoming boarding New aircraft Good crew with free drinks"
Pros: "The infligt entertainment was good."
Cons: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Pros: "Love that there's space for the economy and the seats are comfortable"
Cons: "There was nothing to do and would be nice if it had wifi"
Cons: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."
Pros: "Safe flight"
Cons: "They dropped our connection. Took 3 hours to straighten it out"
Cons: "3€ coffee, no space, flight overbooked."
Cons: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."
Pros: "They tried and succeeded in making flying as enjoyable and comfortable as it can be these days in economy class. Plenty of legroom. I would absolutely fly with them again."
Cons: "Really, really bad food. Also, the selection of movies could have been better. Most of the foreign films did not have English subtitles."
Cons: "To small of a choice to choose from. More options and also newer movies would have been better. Also the toilet flooded about an hour or so left in the flight and the cabin smelled pretty bad."
Pros: "Checking in at Gothenburg was easy and staff was great. They went above and beyond to ensure that I could bring my hand luggage with me."
Cons: "Flight crew could stand to learn some service tips from the ground and phone crews. No entertainment on a 2-hour+ flight with 2 kids..."
Cons: "after a long flight from the states, no water in the connection flight. all security checks all over again. very crowded. air brussels you need to be improved."
Cons: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."
Cons: "The flight was delayed significantly and led to a travel nightmare and us missing an important meeting."
Pros: "Nothing special"
Cons: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"
Cons: "Completely chaotic service."
Pros: "On time Polite crew"
Pros: "The crew was nice"
Cons: "I paid for a ticket that includes a hot meal, but a day before the flight they changed their policy so I didn't get any meal. They even asked for money for a cup of water, and this is my red line. The seats recline and comfort is poor."
Pros: "Small plain. No interlaken. Cold food"
Cons: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"
Cons: "Very noisy crew Not enough space for hand bugs."
Pros: "leg space is quite big"
Cons: "the food was poor - Cold Pasta salad"
Pros: "Tons of food"
Cons: "Terrible in flight entertainment selection"
Cons: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."
Pros: "Nothing. Wanted it to be over already"
Cons: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."
Cons: "Not allowing free seat selection when the ticket is purchased."
Cons: "Terrible food, very small and crowded aircraft."
Pros: "Great food and nice crew. They had good tv shows."
Cons: "I don't have anything to complain about."
Cons: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"
Cons: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"
Could not check on on line for 1 out of 3 passengers
We had a 4 hour delay and wizz Air provided no help or information at the airport.
I was not boarded because i was positive on my pcr test
The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’.
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Pros: "It was enough fast"
Cons: "Too much money for nothing service."
Pros: "The food options were amazing and the wine was very nice!"
Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."
Cons: "All was fine"
Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pros: "Budget friendliness"
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Cons: "Flight was over booked"
Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Pros: "The seat not so comfortable but good"
Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "All and all great value for the money"
Cons: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "The Crew was excellent"
Cons: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Cons: "There was a delay 1 hr poor service no apology"
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "nice servers"
Cons: "no kosher food for free"
Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Cons: "Hidden fees"
Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"
Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Pros: "I will never take flight with this company again!!!!! The worst ever shame on you"
Cons: "I didn't eat No entertainment"
Cons: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Pros: "On time."
Cons: "Nothing much."
Pros: "only good for short flights....the price.."
Cons: "not comfortable seats"
Cons: "Boarding and getting off the plane via bus"