Cons: "Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful."
Pros: "The service and the smiles of the team. Very professional pilot."
Cons: "The food...very bad."
Pros: "Professional security and interviewers, best in the world."
Cons: "Dated entertainment systems, few choices for films. Earlier food service is better for a late flight."
Cons: "Hi I ordered a flight at the Kayak site with a suitcase. And when I got to the talk they told me you had to pay for the $ 70 suitcase. When I bought the flight ticket on the site I paid for a suitcase but at the desk they did not see it and I bought to pay again"
Pros: "The crew was amazing, the plain was great, the food was tasty."
Pros: "crew always gives a feeling of getting home price was good"
Cons: "seems like an old airplane (quite consistent with previous flights :( that might be the reason for taking off about 90 later? - overhead light did not work ("yes we already know about it") - entertainment set did not work properly - food is very mediocre and the same (i don't care that much about it if other things worked well.)"
Pros: "Comfortable seats, really good food, good service, great private entertainment with lots of options"
Cons: "There was chaos at boarding with seat assignments"
Pros: "Check in process in Prague is terrible. Ground personnel at checking desks were rude and not accommodating."
Cons: "Check in"
Cons: "The online check in was very inconvenient, the site was slow, the reservation couldn't be found, the seats couldn't be chosen. On the inbound flight I managed to check in after numerous tries, on the outbound, couldn't check in at all. The flight was delayed for an hour while we were already in our seats. The staff was unorganized and inattentive."
Pros: "New plane with a great entertainment selection but I think the leg room is becoming less with each new plane. Musical seats —if you’ve flown ElAl before you know what I mean—was annoying. Flight crew seemed to disappear for a while. No response to the call button for over 5 minutes so I walked to the back of the plane where all flight crew seemed to be congregating to get a glass of water. When crew was around, they were very pleasant ."
Pros: "The crew didn't give me headache for practicing my religious duties to do my prayers in the galley, as has become a new practice in some class airlines recently."
Cons: "The seats don't recline. I'd preffered that they would do."
Cons: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."
Pros: "Being able to check in quickly and weigh and tag my own luggage."
Cons: "Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage."
Cons: "There is no space for legs. The food quality is poor. No entertainment at all"
Cons: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Pros: "That we landed safely"
Cons: "The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me."
Pros: "The flight was on time and everything was o.k. I had no high expectations as it was a cheap flight"
Cons: "My luggage box has been destroyed and now I have to deal this task with easyJet"
Cons: "They charged us extra 48€ per suitcase although we verified before we are ok... Now we need to claim a refund =/"
Cons: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Pros: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Cons: "- on board WiFi -"
Pros: "The food options were amazing and the wine was very nice!"
Pros: "Nothing. Horrible experience overall, but what you pay is what you get."
Cons: "Pretty much everything..."
Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Cons: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Pros: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Cons: "for RyanAir to be more human and humane and caring ..."
Cons: "Going on time without delay, more staff to avoid long lines"
Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"
Pros: "The desire to keep up with the schedule. impressive."
Cons: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
Cons: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
Pros: "That the place reached safetly to its destination"
Cons: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Pros: "It arrived to its destination."
Cons: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Pros: "Price - That is All"
Cons: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
Cons: "Once we finally got through the archaic baggage drop and security lines, we found ourselves in the tiniest terminal with essentially standing room only. Flight was then delayed by 1 hour. Once Boarding was announced we waited in line for about 30 minutes before they started letting people through only to wait another 30 minutes in a hot corridor (major fire hazard) awaiting a bus to drive us about 100 feet to our plane. It really was a circus, there were about 10 buses that kept circling around the tarmac in front of us, stopping in front of our boarding line, doors open, then inexplicably the bus would take off without anyone on board. We finally boarded a bus and were driven right in front of our plane, yet for unknown reasons we were kept on the bus in about 85 degree weather with no AC or ventilation for 20 minutes!!! There were people boarding the plane as we waited in the hotbox and there was no obvious reason as to why they wouldn't open the doors. People began slowly panicking, one woman was hyperventilating because it was so hot and the air was suffocating. Suddenly doors opened and we boarded plane with no explanation. To make matters worse the AC did not appear to be working on the flight, it was quite warm and humid on the already uncomfortable Ryanair flight with non-reclining seats or free water. NEVER AGAIN!"
Cons: "An hour delay for take off, we were trapped in the plane"