Daily cleaning, installation of cabin HEPA filters on flights from Orlando Airport
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 15m
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Scores according to KAYAK customer reviews
Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"
Pros: "Kind and very helpful."
Cons: "A little more room for people with weak legs."
Cons: "Crews attitude"
Cons: "Great airline, great staff."
Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Pros: "All ok"
Cons: "Sray bathrooms often."
Pros: "Crew were good though snacks weren't on offer without asking."
Cons: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
Pros: "The in-flight entertainment is quite good. Getting on the plane was a fine experience. The flight itself went smoothly."
Cons: "Boarding either didn’t announce my zone or didn’t do it clearly enough. The meal service was decent but I don’t think the crew came by with tea or coffee much. The seats were narrower than I recall from previous emirates flights. Information on connections were said to have been updated in the entertainment system, but were not updated in actual fact."
Pros: "I like the dealing of staff members"
Cons: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"
Cons: "Very bad service we press the light no one comes and the food is really bad and my mom we to go get a cup of tea for her headache and the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup"
Pros: "We landed"
Cons: "Cramped, terrible food."
Pros: "Liked everything esp the luxurious interior& the comfort of the business class"
Cons: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Pros: "It’s no choices small portion"
Cons: "No taste a"
Pros: "Every thing is very good"
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Pros: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."
Pros: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Cons: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Pros: "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
Cons: "Lactose free meal was disgusting."
Pros: "Food , entertainment and service"
Cons: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."
Pros: "Nice new Boeing 737 with great movie choices."
Cons: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
Pros: "Nothing. It was worst."
Cons: "They bother me with my duty free gifts. You have to make some solutions"
Pros: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Pros: "Everything was excellent, the food the service"
Pros: "COMFORT AND FRINDLY CREW"
Pros: "Rude flight attendants and REALLY BAD FOOD."
Cons: "The crew was too tough was us not to hit helpful at all ."
Cons: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Pros: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Cons: "The food i wish there were more choices please."
Pros: "Roomy and good service"
Cons: "Everything was good"
Pros: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Cons: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
Pros: "Except the seats satisfied overall."
Cons: "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together."
Pros: "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
Cons: "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"
Pros: "The flight was on schedule with professional staff, and clean planes."
Cons: "The food was ordinary."
Cons: "Medicore service tryed almost all major airlines,"
Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Pros: "I like the selection of movies."
Cons: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"
Cons: "Very quiet pleasant atmosphere on board, lovely staff, great food, all in all a pleasant experience"
Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Pros: "Wifi availability. Comfort."
Pros: "Everything about the flight was absolutely great. Crew, services, boarding, and available entertainment were all great."
Cons: "No complaints"
Cons: "I had thought all crew was on training. Service was poor"
Cons: "Nasty unorganized corporation that treats passengers badly."
Pros: "Very attentive, patient, helpful and friendly on-board crew Food was good In-flight entertainment options"
Cons: "understaffed counter at the gate. People waited in line for as long as 45 minutes for passport check Audio quality of airline provided headsets was poor. Some would not work. Others did not play audio on both left and right sides"
Cons: "Poor communication on delays. No wifi. No service. Couldn’t use lavatory."
Cons: "I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat"
Pros: "Entertainment was up to date."
Pros: "Crews were friendly"
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "Delta’s crew is the best part about flying delta!"
Pros: "Great service"
Pros: "More room in Delta Coach than other carriers"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Pros: "Accurate arrival time"
Pros: "Snacks were good. On time."
Pros: "Zero turbulence"
Pros: "On time"
Pros: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Cons: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Pros: "Delta in Orlando is awesome!"
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Pros: "Boarding was quick and prices were fair"
Cons: "I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!"
Pros: "Everything was really great"
Cons: "I can’t no say anything bad"
Pros: "Waiting in the departure lounce was ok"
Cons: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
Cons: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Pros: "that we got to our destination"
Cons: "the bathrooms were gross"
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Pros: "Safely made it from Florida to LAX on time with no incidents"
Cons: "Incorrect updates"
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Pros: "Love the hospitality and the staffs kindness"
Pros: "On time as scheduled."
Cons: "The flight was an older crew , seem a bit rude sometimes especially during the beverage and meal services. Not all of the flight crew was like that, but the over all feeling existed."
Cons: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Pros: "boarding process was good food was okay not great not bad entertainment was good flight attendants and service excellent"
Cons: "food could have been better but arriving to destination safely is most important"
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Pros: "The entertainment is good; several new movies"
Cons: "The dirty seats, the awful food and wine"
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Pros: "Decent food . On time arrival !"
Cons: "It was fine"
Pros: "Everything went smoothly. We landed early and the crew was lovely to fly with."
Cons: "No complaints from me!"
Cons: "My status as elite plus was no considered to get a good seat or the chance to upgrade. The frequent flyer number from Aeromexico was not passed correctly to Delta aystem and it caused all these issues"
Pros: "on time. easy no issues"
Pros: "Plane was clean, staff helpful"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service."
Pros: "stewardess was exceptionally pleasant."
Cons: "it took 7hours due to storms"
Pros: "Staff did a good job boarding the plane."
Pros: "Everything went smoothly and efficiently"
Cons: "Everthing went well no complaints"
Pros: "Very friendly crew"
Cons: "In-flight system had some errors"
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Cons: "We had a short delay"
Cons: "Couldn’t understand announcements"
Cons: "There was no entertainment and the food could be better"
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."
Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Cons: "My entertainment device did not work the entire flight."
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Cons: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"
Pros: "Food was good, crew was very professional and courteous. Flight was smooth."
Cons: "Coach was cramped and the video system didn’t work very well"
Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Cons: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "The crew was very friendly and professional. The food very good"
Cons: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."
Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Cons: "Please see comments above about this flight."
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "Good service at gate and on board"
Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Pros: "Short & easy flight"
Cons: "All ok"
Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "No delays, service with a smile"
Cons: "Nothing to report."
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Pros: "Boarding sevece was very nice and helpful Thanks so much"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Cons: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Pros: "Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!"
Cons: "Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason."
Cons: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."
Cons: "Serve cofee"
Cons: "The food was pretty terrible, especially the egg breakfast."
Pros: "Easy boarding"
Cons: "Not as friendly as I hoped"
Cons: "the pilot gave us a hard landing in Jamaica"
Cons: "On time and a little early"
Cons: "Boarding slow"
Cons: "It's a long time in an ever smaller seat"
Cons: "Nothing, great job"
Cons: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
Pros: "The entertainment was excellent"
Cons: "Traveling overall was stressing. Due to long line. And not enough space"
Pros: "So frendly"
Cons: "The attitude from the crw"
Cons: "AA has a tendency of delaying flights."
Pros: "Delayed and dropped off in the rain far from terminal still waiting for bags"
Cons: "The airline"
Pros: "How fast it was"
Cons: "No tv"
Pros: "Offered a seat in the exit row at the gate. Accepted it, of course. Duh."
Cons: "Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules."
Pros: "The aircraft, the entertaining"
Cons: "Food service"
Pros: "Entertainment offered several options to choose from"
Cons: "Food, only one beverage was offered"
Pros: "The updates from Kayak."
Cons: "Having to pay for wifi"
Pros: "On time, nice airplane"
Cons: "No entertainment OB, no food OB,"
Cons: "Delay and bumpy landing"
Pros: "On time"
Cons: "WIfI didn't work"
Pros: "new plane, on time"
Cons: "Somewhat bumpy landing if I'm being picky..."
Pros: "I like to party. But besides that, I like flying with my instruments and not having to gate check them. Yay!"
Cons: "I didn’t like the way the employees were so friendly! It was not fair. I wanted to be angry and my opportunity was taken from me!"
Pros: "Excellent service by the airline stewardess"
Cons: "Wait time to board"
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Cons: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"
Pros: "Readiness for take off was well organized and quick"
Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."
Cons: "Bags left behind."
Pros: "The Space And Comfort Of The Plane Was Very Pleasant."
Cons: "The Snacks Could Be Better And They Could Have A Better Entertainment."
Cons: "The check in process took to long. In line more than an hour."
Cons: "No tv screens or entertainment"
Pros: "Terri was very attentive."
Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Pros: "Short flight."
Cons: "3.5 hour delay because I believed they double booked a gate and there was no plane. Didn't offer beverage service( they did on the departure flight) on returning flight to miami"
Pros: "The plan the people an service."
Cons: "Nothing i did not like"
Pros: "No delays except for weather."
Cons: "Poor legroom"
Pros: "Everything was really good"
Pros: "We arrived safely"
Cons: "Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions."
Pros: "Very convenient, good schedules, pretty much on time."
Cons: "the poor Air Canada Rouge employee boarding the passengers from the gate was alone but it was hard to see her working so hard. There should have been 2 employees there as it was very busy and many had to wait. I had wheelchair assistance and was left at the wrong exit for my shuttle and had to walk quite a distance, which took me a very long time, and therefore added over an hour to my travel home."
Pros: "The flight itself was ok."
Cons: "The flight was delayed, and still late, I missed my pick up and had to get home by taxi. It was raining when we arrive, and they was no taxi available at 3am.so we were standing outside the terminal in the cold."
Pros: "It was great!!!"
Pros: "I was not given a seat assignment on an early 6:30am flight but was given a first class seat...that was a bonus because I was travelling with my dog so I had ample space."
Pros: "the concept"
Cons: "the reality"
Cons: "Almost missed my flight because an Air Canada representative insisted I could not use my visa debit card for the luggage fee. I then tried to pay cash, but he said that he didn't accept Canadian currency, so I would have to use the ATM to withdraw American cash. I did, and the fees were ridiculous. Then, he didn't have change to break the 40$ i withdrew into his $25 fee. I proceeded to follow him as he walked around for twenty minutes asking random people at the airport if they had change for a twenty. It was very embarrassing and stressful, as I already was in tears from saying goodbye to my partner. Boarding the plane wasn't a problem, but getting on a plane in Orlando, Florida with the air conditioner broken with a plane of 300+ was outrageous. It felt like a sauna in the airplane and the kids were screaming in discomfort, something a 20-something like myself wanted to do as well but had the control not to. It's a shame because we used Air Canada a lot to travel back and forth to visit each other, but with this last trip we will no longer be using this airline and will shop for alternatives who are worth the price of admission."
Cons: "Difficult to cancel flight. Could not do on line and when I called I went through a menu that said that no one was available and to call back later. Didn’t even state what later meant. Subsequently ended up not canceling in advance since very little ability to call back once into work day."
Pros: "Nothing horrible, but nothing especially good. Decent amount of space but nothing but room temperature beverage served."
Pros: "Very good plane, comfortable and new. Food is okay but they were short with all the options (the back of the plane had no option for dinner due to lack of meals)"
Cons: "The crew were nice but lazy. Whenever someone called them through the chair system they just ignore the call. After a few time I tried to call them I just went to their area to ask things."
Pros: "Pretty much nothing, this goddamn company has so little to compensate for the great inconvenience they provide in mismanaging our flights."
Cons: "I was delayed significantly for both flights on my round-trip and all Air Canada can offer is 15% off my next flight with them. What an embarrassment this company is to be the official airline of Canada. They should change their name to Air Rouge and allow some other company earn Canada in the name. What absolute trash honestly, if you like delays because the plane has a technical problem and they can't even sort out a back up plane within 6 hours, at their headquarters with all these hangers and planes at their disposal, then at least you'll get 15% off your next delayed flight with them."
Pros: "Everything was great. Smooth, comfortable ride. I felt well taken care of"
Pros: "Excellent fight.... comfortable and easy..."
Cons: "Crew where a bit slow... and the use of 4! Languages for announcement was annoying..."
Pros: "Streaming movies"
Cons: "Pretty much everything. From boarding late, rudeness of crew, tight space of seats, no airvents etc. 1hour late as well."
Pros: "In wheelchair, traveling alone. Perfect service from gate to gate. Moved my seat to a large one in front, took my carryon for free. All staff nice, great persons."
Cons: "No movies without app and no publicity to download app in advance."
Pros: "The in-flight staff were friendly."
Cons: "We avoid Air Canada and after this flight that will continue. First, they wanted $400 for the return trip to guarantee that my wife and I sit together. To guarantee that we sit together and that it would be safe for her 28in femurs it would be $800. Then the Orlando leg of our trip was delayed by two hours, guaranteeing that we would miss our connecting flight. They would not make arrangements prior to departure, nor would they respond to any enquiries from any of the passengers about their connecting flight arrangements. On arrival in Toronto, as we pulled up to the gate, they announced that they had found alternate connections for all but 4 passengers that we would get more information outside. There was nobody at the gate. There was noone at customs. We did not know if we had a connecting flight, or if we had to pick-up our luggage. Nobody from Air Canada gave us any information. We asked security at baggage if we should go on to connecting flights or wait for luggage and were only informed that once we leave the baggage area we couldn't return. When we got to the terminal entrance for connecting flights, we were told (by security) that we could not enter without a new boarding pass. THEY directed us to the line for Air Canada (no indication if we were in the right line, but other people in the line were in the same situation. We finally got to the counter and were informed that we were on the last flight of the night and given boarding passes. Thank heavens that my credit card has priority pass membership. Delays happen. The way Air Canada handles it turned a minor annoyance into a maximum-stress situation. We already avoid Air Canada because they took away almost 50,000 travel miles for not flying for one year. We will work even harder to avoid them in the future."
Pros: "Incredible plane!!"
Cons: "Bathrooms and seats need to be longer!"
Cons: "No food options, only beverages. Checked luggage is extra. It's a shame we're constantly losing services with flights but the costs remain the same."
Cons: "Late boarding again with Air Canada."
Pros: "Crew friendly and the plane was very clean"
Cons: "First time on Rouge. Really bare bone travelling. Entertainment replaced by flight attendants who have become travelling sales people. I"
Pros: "Delayed and still on time overall great experience"
Pros: "Because of the snow storm in Canada, there were delay. Air Canada improved a lot since the last time I travelled with them maybe 3 years ago. They are nice and want to help us. Since there were a delay at MCO, I had less time to catch my flight at Montréal. Everyone was helping. They look at us and smile. We don't seem to disturb them like before. There were an exeption with the woman at the Air Canada desk (MCO)for the luggage and at boarding who was annoying by my question and demand. She was the only one like that. Other passenger also notice it Everything went well also when I travel on my way to Orlando Nov 30."
Pros: "Take off was on time. Boarding was orderly and the flight an landing were smooth,"
Cons: "The closeness of the seats was unpleasant. For an early morning flight a cup of coffee or juice is not enough. a few crackers would have been welcome, especially since the stores open a little later."
Pros: "No snacks but love flying with Air Canada. Hope it continues."
Cons: "Have to bring my own snack."
Cons: "They lost our checked baggage. Luckily we did get them back within 20 hours."
Pros: "Great pilot(s). Took off in storm and had probably the best landing..."
Cons: "Delayed 55 mins, delayed 5 more mins, delayed 20 more minutes by the time we boarded zone 5 they weren't even checking passports. Just scanning boarding passes and letting everyone on. I found most issues with the Orlando airport itself."
Pros: "Everyone was very pleasurable"
Cons: "Crew didn't come around much for most of flight, except for duty free - couldn't get water, or hot water for tea for a long time"
Cons: "The crew was fine but not overly friendly or helpful. They got the job done. I know that your coach seats are fairly standard in the industry. I just find the leg room to be too tight for a long distance flight."
Cons: "Left unattended in wheelchair at two stages"
Cons: "The variety of new movies was somewhat limited when compared to United."
Pros: "The plane was a large one so it makes my trip comfortable with my 2 years and 2 months baby"
Cons: "it seems to be expensive to pay full ticket price for a 2 years and 2 months baby in addition to 1 small bag for the 2 of us."
Cons: "The vegetarian meal was awful"
Cons: "I missed this flight due to my other flight being late."
Pros: "I thought the crew was friendly."
Cons: "The seats were incredibly small and uncomfortable. No snacks were offered."
Cons: "Some crew members were not always kind."
Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."
Pros: "Good service, very attentive. Breakfast needs improvement"
Cons: "The middle seat is horrible, no room to even bend over to reach my bag which was at my feet. Very uncomfortable and no room to put the elbows because the other two seats take the elbow rests . Make it a double one or something because I couldn't even fall asleep for a second plus I got a back ache throughout the"
Cons: "We had a short time between flights. Custom wasn't to bad but having to get through security again was a mess. The security guard at first location told us the floor above was moving faster and had more doors. We were in a hurry and changed lines and the other was worse we walked up to gate right in time."
Cons: "I was seated in the middle of the plane right by the bathroom in the middle seat, the lady to the right had the same idea that these seats were very bad cause they don't have much space as the others also it's right next to the bathroom,, were you get to enjoy the noise from the bathroom door to flushing not include the smell,,, I wonder why you guy charge more for seats with space and you don't give discount for the worst seats in the plane,,, The lady complained and they changed here seat I had to stay there and not be able to sleep for more than 5 mints, from the reasons that I said before,,, by far the worst experience,"
Pros: "The flight crew was very nice."
Cons: "In flight entertainment sucked."
Pros: "The flight was one of the more uncomfortable flights I've taken across the Atlantic, and I fly multiple times per year. The flight attendents were nasty, sarcastic, and unkind. I heard them bickering between themselves throughout the flight, which was very uncomfortable to hear as a passenger. The kosher food was barely edible. The seats were small and uncomfortable. I am under 5'5" and on the small side, and I could barely fit in my seat. I will think twice before flying Air Canada again, and I will tell other people about my experience."
Pros: "Movies were great."
Cons: "Having to pay extra for a window or an aisle seat."
Cons: "Trying to take off twice and warning lights came on. We had to sit in the plane for an extra 1.5hrs and an additional hour in the terminal. Third time was a charm"
Pros: "Prompt, courteous staff, clean ."
Cons: "Don't love having to watch movie on a phone. Would prefer screens on plane."
Pros: "new plane, premium economy was very good. chicken dish was excellent. better than expected."
Airlines flying from Orlando Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Orlando Airport
Masks required on board, masks provided on flights from Orlando Airport
Social distancing seating
Middle seats unavailable to book on flights from Orlando Airport
Testing for antibodies, testing for symptoms for flights from Orlando Airport
Waiving of change fees. Search flexible flights from Orlando Airport