Daily cleaning, installation of cabin HEPA filters on flights from Santa Cruz de Tenerife
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 10m
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Scores according to KAYAK customer reviews
Cons: "Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom."
Cons: "The seats was no to comfortable for the price . They charge for the luggage and any company for traveling internationally does for almost one luggage"
Pros: "They let me sleep and didn’t wake me for food or beverages."
Cons: "Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all."
Cons: "I missed the flight so I don’t have any feedback."
Pros: "Crew was nice. Airplane was in a good shape."
Cons: "Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours."
Pros: "Open seat right next to me"
Cons: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"
Pros: "Friendly staff"
Cons: "No working movie screens and no outlets"
Cons: "Very poor company . Not recomendet . Dont fligth wuit them"
Pros: "Everything was as expected except for the inconvenience of no having food on board."
Cons: "Had to pay for food. not a single chip :("
Pros: "got it on time...even shorter than planned."
Cons: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."
Pros: "Brand new aircraft, excellent communication"
Pros: "Crew very pleasant and professional. Priority boarding worked very well"
Cons: "Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle."
Pros: "The flight went out in time, and the suitcases arrived quickly"
Cons: "The plane was very crowded"
Pros: "it was an amazing flight one of my best"
Pros: "Everything was great!"
Cons: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"
Pros: "Cheap prices"
Cons: "Air Europa is is budget airline, and things you expect to not always work. I could not check online, because the web site did not work. When checking in at the airport, I paid extra for exit and bulkhead row seats for my family, after which the agent told me that the seas were in different parts of the airplane. The agent was not willing to refund the money I paid and give us ordinary seats. Apparently, with Air Europa, money goes only one way. Still, cheap, so may be attractive."
Pros: "Plane was great"
Pros: "Entertainment was great. Paying for internet is annoying, but there were so many free movies and tv shows that I didn't miss it."
Cons: "It was seriously hot on this flight. I am very cold most of the time and I was sweating during parts of the flight. My husband is always warm and he was miserable all flight. Had to press the call button three times to get a glass of water when I was feeling ill. Bathrooms ran out of toilet paper and took awhile to get more. Couldn't sleep because of the temperature. Flight felt like it took double the time because it was so hot. Took forever to board and left way late, arrived late. Our flight over to Madrid was great, but this flight back was awful."
Pros: "Jenerous Leg space, free 23 kq suitcase"
Cons: "Minimal service, but OK for low cost flight"
Cons: "My fare did not include a checked bag. I find it hard to believe that anyone would take an intercontinental flight without checking a bag. The fee to check a bag at the airport is $150. This sounds like something a shady company would pull off. Was very disappointed, not what I expected from Air Europa"
Pros: "I couldn’t have wished for a smoother flight for both ‘legs’."
Cons: "Again, the entertainment offering could be better for the translatantic flight."
Pros: "Short and fine."
Cons: "No water on board for drinking unless you buy it. Thats a first. And no food."
Cons: "You have to pay separate for baggage each way - $150/per luggage/per person. That is a total of $300.00!!! I ended up spending $600 just in luggage check-in round-trip for me and my husband."
Cons: "It was a low cost flights but I wasn't aware of that, do there was no service. There wasn't a lot of space between the seats row."
Pros: "Great service and good food"
Pros: "The airplane clean conform"
Cons: "No beverage not even water or snack nothing there are some basic things that the airline should supply water or a cookie something basic minimum yeah charging money for"
Cons: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"
Cons: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."
Cons: "Very unorganised"
Cons: "The seats weren't too comfortable. Not all movies that were in the entertainment list in the website were actually in the flight."
Pros: "They left on time and arrived on time"
Cons: "Not much order in the boarding."
Pros: "The boarding was fast and flight left on time"
Cons: "The crew was not very attentive. We asked for cup of water several times until they finally brought it. They gave us the feeling that we are bothering them..."
Cons: "Entertainment selection limited"
Pros: "The crew was friendly and one started bording it when ok."
Cons: "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."
Cons: "only food and water for purchasing no entretainment."
Pros: "Boarding was delayed by almost 2 hours and the reason given in the terminal speakers was "due to a crew change". This delay was ignored by the captain and crew upon boarding the plane 2 hours later. Even a simple apology would have been nice. The crew seemed a bit tense and the service was ok, not more. Some symbolic compensation would have been in place."
Cons: "The flight itself was OK."
Cons: "Website not working. I had to call and was sent a PDF boarding pass without a barcode. I ended queuing at the checkin counters again."
Cons: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"
Pros: "Lunch (TLV - MAD) was excellent Breakfast (MAD - TLV) was horrible! Plane was clean and new."
Cons: "Space between seats is minimal. Over 1.80 m' may suffer."
Cons: "No alcohol."
Pros: "Service.. The crew where really kind and always doing there best to make you feel confortable."
Pros: "The flight was on time - most important! The service was good, although I wasn't hungry so didn't eat the food. Seat was comfortable enough, no complaints!"
Cons: "It was a bit warm in the plane"
Cons: "My flight was delayed"
Cons: "crew was not nice. having literally to RUN from one terminal to the other to get to the connection plane. having to go up a huge stairwsy with carry on everything was terrible !!!! i am NOT recommending Air Europa."
Pros: "Convenience - nonstop to/from Madrid"
Cons: "Food, entertainment (lack of), comfort"
Pros: "Efficient. On time."
Cons: "Water, courtesy of the airline. More space, of course."
Cons: "3 hours delayed due to a mechanical problem."
Pros: "Comfortable seat, crew good, left and arrived as scheduled."
Cons: "Cost of on-board food & drinks"
Cons: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Pros: "Very friendly staff"
Cons: "Food selection was not available"
Pros: "It was a very efficient flight. On time"
Cons: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Pros: "Space plus"
Cons: "chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight..."
Cons: "Most Vueling flight that I take are delayed"
Pros: "There was an issue with my seat at boarding so they put me in the special seats instead."
Cons: "Plane buzzed quite a lot on the way up."
Cons: "Long delay"
Pros: "Smooth, simple, organized No good, no entertainment, of course Had only hand luggage, no problems"
Pros: "Quick boarding with the baby, very helpful friendly staff"
Pros: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
Cons: "How can I be reimbursed. The way we were treated is a shame"
Cons: "Awful. Didn’t make it. Vueling was terrible at fixing the problem. Stranding is in Barcelona airport"
Pros: "The plane was clean and comfortable"
Cons: "My flight was approximately five hours delayed and I received no communications from the airline other than changing updates to departure time ranging from two hours to twenty minutes to five hours of delay. Airport staff offered no condolences or compensation."
Pros: "Crew was nice and provided water while flight was delayed"
Cons: "Flight delay without reason clearly stated."
Pros: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Cons: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Cons: "no food no drink all 2 flights"
Pros: "Crew was nice and friendly"
Cons: "Boarding took place in a separate area of the airport, no access to shops. Flight was delayed, we arrived an hour late at our destination."
Cons: "I can't even begin to describe the horrendous experience..."
Pros: "Quick flight and good service"
Cons: "Cheap flight but odd that we always take a shuttle from plane to airport"
Cons: "Very little legroom"
Cons: "Boarding was horrendous"
Pros: "The flight itself was nice."
Cons: "Flight was delayed of more than five hours Actually the flight was canceled but they displayed it as delayed... running to the counter I was rescheduled to 6pm"
Cons: "Uncomfortable seats. Extremely crowded"
Pros: "New plane, comfortable seat and helpful crew"
Cons: "Disembarking in Barcelona very disorganised"
Cons: "Extra small space. Les that normal."
Pros: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Cons: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."
Cons: "small plane delayed both ways no information as to why. Rude staff"
Pros: "The seats were okay"
Cons: "Boarding took forever."
Pros: "Selph check"
Cons: "No clear signage at aireport barcelona"
Pros: "Boarding was not bad, but a bit confusing"
Cons: "Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself"
Pros: "staff, aircraft, service."
Cons: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
Pros: "Flight arrived back in Manchester 20mins early - bonus"
Cons: "not much choice for food"
Cons: "Delayed 2.5 hours"
Pros: "Professional, clean aircraft. Overall very good."
Cons: "They lied to us that the connection flight from Barcelona to Tel Aviv was canceled and therefore we must stay at Granada. They also said they could not fly us to Barcelona because all the hotels there were full occupancy (sounds absurd). Only after we insisted on flying to Barcelona we discovered that the flight to Tel Aviv took place as usual. To this day, I do not know why an airline needs to lie in such an ugly way. Note that this was not a misunderstanding or language difficulties. The English of the airline team and mine is excellent. This behavior is dismissive, irresponsible, and embarrassing"
Pros: "Older aircraft, seats were not comfortable."
Cons: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Pros: "Flight crew very knoledgeable. Flight attendants very nice dress and clean."
Cons: "No coment"
Pros: "cheap ticket"
Pros: "Bag drop was fast, professional. Plane was comfortable, on time."
Cons: "Passengers are the key to make everything bad, they can't queue or simply don't know what is a queue for. Some wear a suit and think that they can just cut the queue to the front, and all the staff just allow that happen. They did not have priority boarding."
Pros: "Flight was delayed by more than 1 hour"
Pros: "On time"
Cons: "Seats were soooo small"
Pros: "Comfortable seats! Friendly crew from check-in to exit. Great experience."
Cons: "There was no meal service or entertainment so I didn't check those boxes, didn't apply. Short trip."
Airlines flying from Santa Cruz de Tenerife have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santa Cruz de Tenerife
Masks required on board, masks provided on flights from Santa Cruz de Tenerife
Social distancing seating
Middle seats unavailable to book on flights from Santa Cruz de Tenerife
Testing for antibodies, testing for symptoms for flights from Santa Cruz de Tenerife
Waiving of change fees. Search flexible flights from Santa Cruz de Tenerife