I would highly recommend KAYAK website for the best choice to find bargaining travel plan, either for flights, hotels, etc.
Korean Airlines has excellent service as usual. Will definitely fly with them next time.
Accommodating flight attendants. Good knee space. Good food.
Same as my past comment made.
Pros: "Food was good."
Cons: "Not enough soft drinks and ice has to be asked for."
Pros: "Food was great. Service was great."
Pros: "All crew was super polite, friendly and professional, the food was amazing, and seat was comfy."
Cons: "The entertainment was poor, bad movies selection, small selection of movies, old movies."
Pros: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Cons: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Pros: "awesome service great seats"
Cons: "30 some odd hours hotel didnt have shuttle"
Pros: "The 2nd flight plane was alright"
Cons: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Pros: "Crew amazing, very polite and helpful."
Cons: "Was great, I slept most the way"
Pros: "Service was great and flight landed safe. Korean food was delicious."
Pros: "Crew, Food, Boarding, Entertainment."
Cons: "My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!"
Pros: "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
Cons: "I can't think of anything I disliked on this trip."
Pros: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Cons: "Landings were a little rough..."
Pros: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Pros: "Crew attended to my needs seriously and in a timely fashion."
Pros: "The crew was great."
Cons: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Pros: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Cons: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Pros: "Great smooth flight!"
Pros: "The blankets are nice and soft. Crew is really friendly and accommodating."
Cons: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Cons: "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"
Pros: "More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again."
Cons: "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
Cons: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Pros: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Pros: "some area the A/C does not work"
Pros: "The leg room was pretty generous compared to other airlines."
Cons: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Pros: "Nothing at all"
Cons: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
Pros: "Great food and smooth flight"
Pros: "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
Pros: "Outstanding customer service! We will fly Korean Air again!"
Cons: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Pros: "A lot of staff, with personal service (even if you come and request a soft drink, they will bring it to your seat). Good entertainment."
Cons: "Seats were very uncomfortable, unsuitable for a 12 hour flight."
Pros: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Cons: "It was very hot journey, as the air conditioner seemed not working properly. Hope this should be improved in future flight."
Pros: "Patience of the crew and flight attendants. It was a full flight with most, including moi, that had a lot of luggage (duty free included); the attendants managed to secure all luggage and get us settled for an uneventful flight."
Pros: "Everybody was friendly and courteous"
Pros: "food selection & crew courtesy"
Pros: "Quite a lot of room in economy. Very polite crew. Large, clean toilet. Personal screen with USB charger. Food was pretty good for economy."
Cons: "Not very good with their announcements. Takeoff delayed by one hour. Crew only said a single sentence in English. A bit impersonal."
Pros: "I liked everything!"
Pros: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Cons: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Pros: "Good service. All attendants and crews were nice and friendly."
Cons: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Pros: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Cons: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Pros: "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
Cons: "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
Cons: "Their movie offering is a bit limited."
Pros: "Great service overall . Crew was very nice."
Cons: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Pros: "The flight attendants are very attentive and respectful."
Cons: "Economy seats are not the comfiest!"
Pros: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Cons: "special meals especially Hindu meals non vegetarian"
I'm reall satisfied with ANA.
Pros: "Yes, it was great."
Pros: "The seat was great."
Cons: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Cons: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Cons: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
Pros: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Cons: "The food was not enough, we felt so hungry before arriving."
Pros: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Pros: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Pros: "Service Quality"
Cons: "Seat does not recline"
Cons: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Pros: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Pros: "Food and services"
Pros: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Cons: "Entertainment - didn't have to many movies I liked. Food was ok."
Pros: "All the flight attendants were doing excellent customer service and there was good food."
Cons: "There was nothing that I didn't like."
Cons: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Pros: "Great service"
Cons: "A bit warm"
Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."
Pros: "The crew are so courteous and helpful."
Pros: "Service is Stellar"
Cons: "Business class seats were a bit old"
Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Pros: "Quality of the planes"
Cons: "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"
Cons: "Not enough space to put my luggages"
Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Pros: "service..service..service and ontime performance"
Pros: "Attentive and polite staff. Comfortable planes. On time flights."
Cons: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Pros: "Crew onboard and in Brussels where very nice and efficient."
Cons: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Pros: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Pros: "People the staff was nice and tried to be helpful"
Cons: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Pros: "Excellent food. Very nice service."
Pros: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
Pros: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Pros: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Pros: "friendly flight attendants, clean toilets"
Cons: "the stroller take forever to show up when landing"
Pros: "The crew was very efficient and the food was also good"
Cons: "You should add some veg dishes"
Cons: "Limited number of movies"
Cons: "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
Pros: "Love the service provided by the flight crews. The landing was smooth and quick."
Cons: "Flight was delayed and the crew announced the same thing about it twice."
Pros: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Pros: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Pros: "It was an awesome flight, very nice and great service,"
Cons: "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."
Pros: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Food quality/ taste used to better. The chicken was bland and dry.
Manila to Dubai business class aircraft is too tight. Tv remote not directly connected. Difficult to maneuver from the seat. Need to go to screen to tap. Was looking for the health kit given everytime we take business class to Europe but no longer there. Food at lounge was mediocre. Crew was friendly and helpful. Flight was smooth.
Pros: "I don’t like it"
Cons: "They take my money because my flight it’s was over And they charge me twice"
Pros: "All the service."
Cons: "more organized boarding"
Pros: "The overall experience was good."
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Pros: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Cons: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Pros: "I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights"
Cons: "there were no toothbrush kits given out in economy class"
Pros: "Leg room is spacious."
Cons: "Overall good.."
Pros: "The crew was efficient"
Cons: "Live news broadcast"
Pros: "Crew were rushed. Wifi didn't work. Lost my luggage on one flight!"
Cons: "The screens should be replaced with new High quality ones."
Pros: "Not really there service are not like before"
Pros: "Service was excelleny"
Pros: "My seat mates were very nice about it when I had to climb over them; the food was fine and the staff all were great."
Cons: "Traveling in economy is torture but then it's over. The sound wasn't working at my seat and I got tired of reading lips on the movie I wanted to see. But reading and sleeping weren't bad ways to spend the time."
Cons: "Other Crew woman"
Pros: "Good flight on A380. Food and entertainment were great."
Cons: "We had to disembark into buses because all gates were being used."
Pros: "The staff was very helpful in many ways."
Cons: "The seats that I booked online were not available when I checked in for the flight."
Cons: "There should be no classes. All seats should be sleeper seats,"
Pros: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Cons: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Pros: "The cabin crew are helpful. the in-flight entertainment is superb."
Cons: "The selection of food, the seat is uncomfortable"
Pros: "Service and food"
Cons: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Pros: "I was very pleased with the service and customer care the airlines displayed."
Pros: "I was very pleased with the service and customer care the airlines displayed."
Pros: "quality and friendship"
Cons: "Electronic Entert can be more accessible More access to news"
Pros: "Flight wasn't cancelled."
Cons: "Lengthy check in of baggage, followed by delayed boarding."
Pros: "Attention to detail all the way"
Cons: "From Dubai to London was very cold in the plane"
Pros: "Overall experiance."
Cons: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
Pros: "Business class upgrade was available for this flight, and it was well worth it."
Cons: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."
Pros: "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
Cons: "Flight attendants were rude on the Washington to Dubai flight"
Pros: "In flight entertainment"
Cons: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"
Pros: "The food, the crew, the attention to detail."
Cons: "The entertainment interface was average, I've seen better."
Pros: "The experience as a whole was great!"
Cons: "My meal option wasn't available."
Pros: "I like the legroom on Emirates."
Cons: "Nothing to dislike."
Cons: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"
Pros: "Probably the loveliest airline in the sky today"
Pros: "Just the check in"
Cons: "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."
Pros: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Cons: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
Pros: "Emirates is truly like no other airline, they cater to your every need and genuinely care about servicing you and your satisfaction. The crew is exceptionally friendly and pleasant. They do not charge you for every single thing like other airlines do. The food is restaurant qualify food and very filling. The in-flight entertainment channels are numerous and will not leave you wondering what to watch. I wish there were more legroom, but overall, an excellent airline that I would definitely fly again."
Pros: "Warm hospitality and excellent service during connecting flights."
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
Pros: "Flight attendant service is spot on, quick and most of all, very friendly!!"
Cons: "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"
Pros: "All was fine !"
Cons: "All was perfect."
Cons: "Service, food, flying experience in short everything"
Pros: "Flight was on time"
Cons: "Despite pre ordering, no special meal. Flight attendants were rude"
Cons: "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
Cons: "Seats recline too much making difficult to get in or out because of the seat in front of you"
Pros: "Great service. On time good food"
Pros: "Great service from the crew!"
Cons: "The entertainment, and to a lesser degree, the food"
Pros: "The lounge"
Cons: "It is no total flight old plane."
Pros: "Food was amazing"
Cons: "The WIFI"
Pros: "Crew very good Seat getting old uncomfortable to sleep"
Cons: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
Pros: "Good food. Thoughtful crew"
Cons: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Cons: "Nothing I wish American domestic flights were as nice as Thai’s!!!"
Pros: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Cons: "boarding using bus!"
Cons: "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
Pros: "Food service on a one hour flight."
Pros: "Polite staff, safe environment."
Cons: "Flight was slightly delayed and took off late."
Pros: "On time Comfortable seats Great service"
Pros: "Ok plane, food was fine too"
Cons: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"
Pros: "On time and accommodating of the needs and requests."
Cons: "They forgot to give me my food."
Cons: "Seat don’t recline enough. Sure neck. Entertainment was quite limited. Needs more movie options."
Pros: "Had 3 seats to myself, good movies"
Cons: "Old useless aircrafts"
Pros: "Entertainment choices were good"
Cons: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
Cons: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."
Cons: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."
Cons: "Late departing, no gate, waiting, immigration jammed. Overall very bad."
Pros: "They had good movie choices"
Cons: "The stewardesses, for the most part were rude, almost because they were lazy. I had one get pissed because I asked for oolong tea when she was offering coffee or hot tea. Well the cabin was so hot during the whole flight, I didn't want anything hot. She made it seem like she had to go out her way to get it for me. It was on her cart!!! They rarely walked around the cabin to make sure they couldn't get something for you or even take your trash. I held an empty cup during almost an entire movie. When I finally got up to toss it, I gave it to a stewardess who was standing right there by the closes curtain who acted like that it was beneath him to do so. They would rush up and down the isle and pretty much shove your meal on you. Ugh they were just rude. None of want to be there either, especially when it's so hot in the cabin and the seats were so narrow!!"
Pros: "The flight was awesome, the food was delicious and the delay was shot"
Cons: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
Pros: "Service and entertainment"
Cons: "Not so satisfied with food"
Pros: "The cabin crew was helpful and excellent service. The food was exceptionally good."
Pros: "Always a pleasant experience on this airline."
Cons: "Lack of individual overhead air vent controls. I am hot natured and have noticed that a lot of Asian airlines do not have this feature. KE is the Worst - Thai is “okay”"
Cons: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"
Pros: "on flight entertainment made the long flight easier to deal with"
Cons: "nothing everything was perfect"
Pros: "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
Pros: "The food onboard and seats are really good. Crew service is decent"
Cons: "Thai should have some international music on the in flight entertainment. Movie selection can also be improved"
Pros: "I had to race from London to Sydney due to family illness. I experienced Exceptional ground crew service. Especially from Vera the Manager at Sydney airport on arrival."
Pros: "Whole package very good"
Cons: "All good"
Pros: "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
Pros: "Crew and ground and lounge staff at BKK were excellent and really helpful."
Cons: "Short flight of 1 hour 15 mins but no VOD at all seems a surprising thing these days."
Pros: "I liked that there was Food service even though the flight was short."
Cons: "There was Lots of turbulence. The Entertainment system wasn't working well"
Pros: "شكرًا لكم كانت رحله جميله في الوقت المحدد والمعامله الطيبه التي وجدتها من بوكيت الى العاصمة بانكوك شكرًا لكم مرة ثانيه"
Cons: "كل شي كان ممتاز"
Cons: "Flight was over an hour late due to the logistical incompet nice of the Kathmandu airport. This is a chronic problem."
Pros: "ANA is an outstanding airline with some of the best crew around. I make the trio to / from Bangkok 2-3 times a year and this is the only airline I fly"
Pros: "New A350 aircraft"
Cons: "The outside camera stopped working"
Pros: "The flight attendants were so pleasant. I loved the many bathrooms and amount of movies available. My only complaint was the wifi signal. Was very shaky. Other than that, great flight."
Pros: "Staff was great and very helpful"
Cons: "If they didn't change my flight for 2 hours earlier."
Cons: "Misdirected at upper entrance."
Cons: "Baggage handling was poor"
Cons: "Lower the price and keeping up the good work!!"
Pros: "Upgraded to premium economy."
Cons: "Airplane was extremely hot, service was poor"
Pros: "My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class"
Cons: "not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time"
Pros: "The crew had their hands full. Very friendly throughout the flight"
Cons: "Comfortable legroom and newer movies"
Pros: "Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia."
Cons: "I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance."
Pros: "Efficiency and on time takeoffs."
Cons: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
Pros: "Good seat - request granted"
Pros: "Arrival in time"
Cons: "Everything was good"
Pros: "The overall boarding arrangement is smooth. Crews are friendly."
Cons: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Cons: "Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray."
Pros: "They were really nice and the plane was pretty new"
Cons: "No bad experience"
Pros: "Uneventful but good. Lots of new movies"
Pros: "Hard to make such a long trip comfy in economy"
Cons: "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
Pros: "Cathay Pacific was amazing. Great service and great food."
Pros: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Cons: "I had booked my seats online, however nothing was in place when checking in."
Pros: "air stewardess are friendly"
Cons: "noisy seat with people kicking my seat from the back"
Pros: "Great food and leg room"
Cons: "Did not leave enough time for a smooth transfer between flights"
Pros: "Liked the bit more leg room, wish I had that plane on my San Francisco leg"
Cons: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Pros: "מסך וסרטים ברמה טובה, המטוס עצמו חדש ובאיכות טובה. מרחק קטן בין הכיסאות מרגישים ברכיים בגב."
Cons: "היינו המומים - רגע לפני העלייה למטוס, בשרוול עצמו, לקחו את הנוסעים הצידה ועשו להם בדיקה גופנית ידנית. הכוונה מישושים מלאים בכל חלקי הדוף האינטימיים, ולפני שאר הנוסעים. החברה שלי היתה בשוק. הרי עברנו שיקוף בכניסה לטרמינל. ואין לי מושג אם זה בגלל שאנו ישראליים, אבל זה היה וולגרי ופולשני. הימנעו מטיסה עם החברה הזו."
Pros: "No issues."
Cons: "No complaints."
Pros: "Enough space for legs, great VOD, good food, excellent service."
Pros: "Staff Food"
Cons: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."
Pros: "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
Pros: "Very spacious and comfortable seats, great service, good food."
Pros: "On flight entertainment was good. Fairly typical economy flight. It was just fine."
Cons: "People over a certain weight should need to upgrade to larger seats. I sat next to someone well over 300 pounds in an economy seat. It's just not ok."
Pros: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Cons: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
Pros: "Comfortable seating, good tasting meals, and excellent service!"
Cons: "Not a thing! Everything was really great!"
Pros: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Cons: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Pros: "The crew was more than accommodating. The little amenities helped for such a long flight."
Cons: "16 hours in economy. There is no way to be comfortable on any plane."
Pros: "The flight attendants were very nice and accommodating"
Cons: "Flight was delayed to depart so I missed connecting flight in Hong Kong."
Pros: "I booked the flight at an excellent price. Service is always good."
Cons: "Unfortunately, the cheap price meant my husband and I couldn't sit together for the 15+ hour flight."
Pros: "Food, games attendants were helpful"
Pros: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
Pros: "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
Cons: "Entertainment is poor. the quality of the films and TV videos is quite mediocre."
Cons: "It was big problem with boarding in BKK because passenger was without a return ticket."
Pros: "Clean and comfortable plane."
Cons: "The crew seems rushed and was not able to serve drinks when requested."
Pros: "Crew is lovely"
Cons: "My vegetarian food was horrible, terrible drink selection, mediocre entertainment."
Pros: "This is a new Airbus very similar to Boing 777. All seats in Business class are isle seats. I also needed assistance which was also excellant cutting my time in Hong Kong from 1-1/2 hour to less than 1/2 hour."
Pros: "good service and good food all total was very good"
Cons: "Next time i will travel with your flight"
Pros: "I like everything about cathaypacific, will recommend to everyone and utilize this airline for future travels."
Pros: "Interiors ambience service attentive and courteous"
Cons: "Generally there is no complaint had a senior cabin attendant who was rather cold"