Overall flight was fantastic.i really enjoy the whole journey .
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Pros: "I made it to my destination"
Cons: "I have never got in almost 13 hours of flight and was not even offered glass of water or any food!!! Norwegian flights are not providing any beverages or food and when I asked they told me I should have added food options on my booking???? That’s the most unbelievably weirdest and inhuman flight I have ever took. Will definitely make sure not to do same mistake ever again!"
Pros: "Nothing"
Cons: "If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines."
Pros: "This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea"
Cons: "Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!"
Pros: "Customer service was horrible in Rome"
Cons: "Train people and dont give people our seats even when we paid for them"
Pros: "Crew was friendly"
Cons: "No inflight entertainment like we were supposed to have. No snacks, and 30 meal was small and terrible."
Cons: "Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer"
Cons: "Delayed the flight so long and it was a longer process then it said"