Cons: "Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali"
Pros: "The crew were very friendly and accommodating."
Cons: "Most long flights giveaway a personal kit. They didn't."
Pros: "Crew amazing. Seats had enough legroom. Good was second to none"
Cons: "Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks"
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Cons: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Cons: "Having Christian music to listen to on the flight as an option"
Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
Pros: "everything! the A380 plane and the onboard entertainment and services was fantastic"
Cons: "The boarding process needs improvement. The crew should be more friendly. And, there needs to be more movies and TV shows."
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
New aircraft, new and modern. Crew could be a little more smiling.
Cons: "Good food. And not crowded passenger in the bus going to the plane"
Pros: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
Pros: "They are not as bad as their reputation states"
Cons: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Cons: "Return flights delayed. Delay same as flight time so not great."
Cons: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
Cons: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Pros: "Food about average."
Cons: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
Pros: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."
Pros: "My seat had a problem initially it was not reclining once they fixed that later the seat got deflated. It became unbearable to seat. The crew tried fixing it for about 30 mins and they then they changed my seat. Ideally I would want refund for the flight as my experience was extremely bad"
Cons: "Crew was not at curtious they were busy among themselves. It would take them long to respond to the call."
Pros: "My flight with Etihad was very comfortable overall which was operated by Etihad itself."
Cons: "Please end your partnership with jet airways."
Cons: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Cons: "Bad seats. Treat people like cattle with barely any leg room."
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Seat was not at all comfortable. Checked in bag was found damaged when it arrived at belt in kochi. Officials didn’t bother to lodge a report."
Cons: "No delay, entertainment, 3 hours flight should get a proper meal"
Pros: "Absolutely nothing."
Cons: "The flight literally stinked. I would have volunteered to donate them couple of air fresheners. Air India doesnt deserve to be in this business."
Pros: "The food, courtesy of the staff, chai"
Cons: "The entertainment system control was clunky and put together with scotch tape. The down arrow didn't work, so my choices were limited and poor. I gave up and spent the flight without any entertainment."
Pros: "It was average and uneventful. Borderline of meeting my very low expectations of this airline."
Cons: "No priority boarding and no concept of queue. The crew kept waking me up. Since I was up I decided to get the desert. The pudding had soured yikes. Coffee was cold."
Pros: "Flight from chicago to delhi and the international conn to kochi was all excellent and seamless. I highly recommend flying air india if you find a last min good deal because then most seats are empty so you can stretch out and sleep."
Cons: "Probably earlier passengers messed up the tv console so the touchscreen feature was slow to respond but some of the movies were excellent on this flight"
Cons: "Very bad handling of passengers the way of handling the situation as a stewardess or air hostess was bad a very bad reputation for the great Air India first time such experience"
Pros: "Well managed. Well serviced flight. And of course on time."
Cons: "Freezing plane Had 2 bag allowance and they disputed it at the check in, had to prove it."
Cons: "They gave me a middle seat although I had been promised an aisle seat. They fumigated the plane with bug spray before landing and that made me nauseated."