Daily cleaning, installation of cabin HEPA filters on flights from Tel Aviv to Kyrgyzstan
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Scores according to KAYAK customer reviews
Cons: "nothing Everything was good"
Pros: "All was great."
Cons: "The airline has so many people from far away places waiting too long for their next connections"
Pros: "It was a true Turkish Airlines experience! Awesome as always!"
Pros: "It was fine!"
Cons: "No problems there... Everything was fairly well organized..."
Cons: "seat cannot recline"
Pros: "The service"
Cons: "No entertainment. Late boarding."
Cons: "Nothing! It’s no comfortable at all!"
Cons: "Plane delayed Missed connection"
Cons: "They didnt care about the damages caused to us"
Pros: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."
Pros: "On time."
Pros: "All is good."
Pros: "I enjoyed the flight!"
Cons: "Not applicable"
Cons: "Long lines and very slow"
Pros: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
Pros: "Love it"
Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Pros: "Everything- well done"
Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
Pros: "including new releases"
Cons: "Nothing beat"
Pros: "Will never use kayak again"
Cons: "The breakfast was poor & frozen ."
Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"
Pros: "Great plane--huge and new!"
Pros: "Very professional and very convenient."
Pros: "Not enought time for transit between two flights"
Cons: "Two out of three sutecases did not arrive."
Cons: "Very Bed earing headset."
Cons: "Good service"
Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"
Pros: "Plenty of room for the legs."
Pros: "They shipped my dog from Tel Aviv perfectly. No problems."
Cons: "The laptops and Ipads are removed from the cabin"
Pros: "The staff are all very professional and nice."
Pros: "amazing !!!"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."
Pros: "good job rushing us to the correct gate"
Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."
Pros: "Add good airline to Atlanta to eu"
Cons: "AC was not working while we were in the ground"
Pros: "It was an amazing overall experience."
Cons: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"
Pros: "Small plane..no comfort"
Cons: "No vegan good woithout order"
Pros: "everything was good and don rhith"
Pros: "My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future."
Cons: "Seats a little cramped, but par for the course."
Cons: "Delayed by 30 minutes on 1h flight is just way too much"
Pros: "excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation"
Cons: "Small plane but got us to where we wanted to go"
Pros: "Everything was awesome. Thanks a lot nothing"
Pros: "Flight registration was smoothness."
Cons: "No charges in plane. No entertainment. Flight attendants ignored our request for a glass of water."
Pros: "The seats were nice."
Cons: "Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets."
Cons: "Very efficient. They feed you even on a flight that’s less than 3 hours"
Cons: "Better care about passenger's fragile baggage"
Pros: "Yes everything was very well)"
Cons: "All is good"
Cons: "Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak."
Cons: "I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty"
Pros: "Modern, efficient, friendly, and economical (good price)"
Cons: "Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this."
Pros: "Giving aisle seats to the tall people makes sense. Thank you."
Cons: "Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done"
Pros: "Food The flight took less time than promised."
Cons: "Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though."
Cons: "Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia."
Pros: "Nothing good"
Cons: "Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at."
Cons: "I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow"
Pros: "Very nice food and service! Flight attendants pay attention to any requests."
Cons: "They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan"
Pros: "Plane arrived on time with my luggage."
Cons: "Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens."
Pros: "Good and organized airline"
Cons: "I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi..."
Cons: "S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them."
Cons: "Limited crew who sling another language"
Pros: "Plane was new, crew pleasant and flight easy"
Pros: "Everything was fast."
Cons: "The plane was a bit cramped."
Pros: "Good service, organized, really good food, comfortable seats."
Cons: "Bad baggage policy. No entertainment."
Cons: "There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place."
Cons: "Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit."
Cons: "I didn't like that the air company charged me additional $70 for bagadge."
Pros: "All on time as expected"
Cons: "Could not check in online for utair"
Pros: "On time, no issues"
Cons: "No entertainment ,"
Cons: "Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back"
Pros: "Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight."
Cons: "Nothing to dislike for a 2 hour flight."
Pros: "Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))"
Cons: "Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt"
Cons: "Flight was on time"
Pros: "good crew, food was ok"
Cons: "no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again."
Pros: "Clean and efficient service. Smooth comfortable flight."
Cons: "Only being allowed one carry on item. My new luggage was stained by something."
Pros: "Late boarding but otherwise good"
Cons: "Cancelled flight and replaced it with a flight 24 hours earlier but would not work due to visa requirements."
Pros: "Budget airline, decent experience"
Cons: "Fare did not include a single piece of baggage on international flight! Misleading pricing"
Pros: "For such a short flight ... They give you food (simple bread sandwiches) and the crew is friendly. Seating is fine if you're not too large, and if there's room on board, you can reseat yourselves if you do get separated from your fiance (separate bookings) From the boarding agents to the gate attendants, friendly folks. Passengers aren't rush (and friendly as well). No complaints, good flight, on time and no issues!"
Cons: "Boarding can be a bit chaotic."
Pros: "Liked the free sandwich on the flight which was over the lunch hour."
Pros: "Over an hour late for departure, but besides that and the screaming baby, the flight was OK."
Pros: "Best food ever."
Pros: "For flying economy, I thought the seat space was good - far better than their compatriot, Ural Airlines. The plane was clean, the flight was without incident."
Cons: "Nothing really: but I expect what I got flying economy. Wish they had an economy+. This is kind of a long flight not to have any form of entertainment; and maybe the plane should be larger. 6.5 hours."
Pros: "They offered drinks for free."
Cons: "Could not check bag to final destination. Weird airport setup for tranferring flights, I had to check out of airport completely, and walk to other side of terminal from outside, and check back in. Said it would be 35 minute flight, but there was some mix up with time zone, and it was actually 1 hr 35 minutes."
Cons: "the food was truly dreadful"
Pros: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Cons: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Pros: "The flight was ok"
Cons: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Pros: "Cheap price"
Cons: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Cons: "Landing was very rocky"
Pros: "The price"
Cons: "The mass"
Pros: "The price"
Cons: "The seats"
Pros: "Friendly crew."
Cons: "Not being able to check-in online."
Pros: "Getting off the plane"
Cons: "Not enough leg room for the over 6 footers"
Cons: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."
Cons: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Pros: "You get what you pay for, nothing more and nothing less."
Cons: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Cons: "My bag did not arrive"
Pros: "Crew was nice Price was good Food was good but expensive"
Cons: "Beverage was not there not even soft drink or water Boarding was not okay it took us 10 minuets standing in airplane shuttle to Big long lan to reach boarding desk Expensive food to buy"
Pros: "price good -- and it worth try again -- get more from this price"
Pros: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Pros: "The flight was delayed, presumably due to weather conditions"
Pros: "As noted above"
Cons: "Nothing really"
Pros: "Everything was on time, crew was nice, a lot of empty seats"
Cons: "Noisy children..."
Pros: "Crew was very nice. Seats were comfortable."
Cons: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Pros: "Fast boarding on time departure nice crew"
Cons: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Pros: "The flight itself went smoothly"
Cons: "I expected to atleast get a glass of water"
Pros: "On time"
Pros: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."
Pros: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Cons: "You have to pay for water. So, basically, you are on a 4 hour flight, and you get one free cup of water After that, you're out of luck, because you have to buy water. Nice. Obviously, a very cheap stripped down plane. So no entertainment. But that is okay with low cost carriers."
Pros: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Cons: "We didn't get a glass of water. Shame on you"
Cons: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
Cons: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Pros: "Great team and great pilot everybody to the baggage people were excellent!"
Pros: "Staff was super friendly and efficient."
Cons: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."
Cons: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"
Pros: "They got me to my destination... eventually"
Cons: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."
Cons: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Cons: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."
Cons: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Cons: "We wait 1.5 hour....no good air conditional....no water and no juice"
Pros: "As long as I arrive safely, price is the most important thing about a flight..."
Pros: "Delay in Kuwait Airport for 1,15 hours,caused missing our connection in Istanbol Airport to Trabzon and a delay of 7 hours.."
Cons: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Pros: "The actual flight to Turkey was ok. nothing horrible happened."
Cons: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
Cons: "Flying from Zurich to Israel was able to board the plane with a carry on and a laptop back pack. On the flight from Israel to Zurich i was charged 130$ for extra weight having exactly the same things."
Cons: "Flight crew rude when I asked if they would accept Euro!! No food, no drinks, Not even water?! What's their deal. Really?! Water is free in a dolmus. I slept most of the way but the flight attendant woke me up twice to sell me drinks!"
Pros: "flight happened"
Cons: "quality didnt seem high flight was a little late"
Pros: "The service of the team The guy ho check in ,i ask him for place infront of the plane and tell him that send e mail befor He give me first place for my parents becase its first time they fly"
Pros: "Cancelled my out bound flight from tel aviv with I notice. Can't contact them etc. horrible situation"
Cons: "I had a connecting flight to Oslo (Same reservation number) Dubai-Istanbul-Oslo The first section was 2 hour late and I lost connection. almost arriving to Istanbul the crew told the it was 40 min delay (First lie). The land personal also lied. They offered to pay for the visa to turkey (As i originally do not need) they did not. They say They will provide a 5 star hotel it was a Holiday Inn. The transport next day almost do not make it on time.... It was a terrible experience. I had another flight connection to Iceland but as it was not their company they did not care. The next day here is no iceland flight so I need to loose another day and pay the second company penalties for the change. Pegasus is routinely late!! Y can relate several problems of other passengers I witness. They also lied saying the problem was air traffic (the maximum time a plane can order to circling in the air for a chance to land is 45 min but we did not). TERRIBLE."
Cons: "The layover time in a very small airport (sabiha), but i knew about it beforehand."
Airlines flying from Tel Aviv to Kyrgyzstan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tel Aviv to Kyrgyzstan
Masks required on board, masks provided on flights from Tel Aviv to Kyrgyzstan
Social distancing seating
Middle seats unavailable to book on flights from Tel Aviv to Kyrgyzstan
Testing for antibodies, testing for symptoms for flights from Tel Aviv to Kyrgyzstan
Waiving of change fees. Search flexible flights from Tel Aviv to Kyrgyzstan