Lost luggage, 2 bags were badly damaged and one of the bags came open.
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."
Cons: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Cons: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"
Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
Cons: "I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service."
Cons: "They kept taking my carry-on luggage, and checking it in, even though it met the standards of being a carry-on luggage, including the weight, size, and the plane was not full. I felt discriminated against, and did not appreciate having to take risk and time to have to wait and pick up my carry-on at a baggage claim in both round trip flights."
Pros: "Fast boarding and very nice crew. The airports in Mexico City and Merida are super sparkling clean!!!!!!"
Pros: "Crew was ok"
Cons: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"
Pros: "This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson."
Cons: "I am completely satisfied with the airline and its services."
Pros: "Crew was very friendly and helpful."
Cons: "You should bring a pillow and a blanket yourself if you want to have a good long flight."
Pros: "Even for such a short flight we had screens for entertainment and the people in charge were super nice."
Cons: "I love to travel with Aeromexico. I'll never change anything."
Pros: "The food, the customer service experiencie ,this airlline is the best!"
Cons: "Na"
Pros: "FA in 1st was awesome"
Cons: "food presentation was nice but the pasta dish was like rubber and barely warm"