Should board from rear to front, and from windows to aisles. That would be faster and more efficient than boarding from front to rear.
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "We were in coach and the crew made us feel like it was business class!"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Cons: "A Boeing 757 should not be used for a 6+ hour flight"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Cons: "The pancake was not cooked enough couldn’t eat it"
Pros: "Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around"
Cons: "On line check-in/seat selection was a disaster"
Pros: "The flight was relatively on time and the crew was nice"
Cons: "The food was not the British Airways high quality"
Pros: "great crew great seats great entertainment great pilots great food and the greatest airline in the world"
Cons: "free wifi"
Pros: "Na"
Cons: "Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court."
Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Pros: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"
Pros: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Cons: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Cons: "The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug."
Pros: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Pros: "What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!"
Cons: "See above!"
Pros: "That I can charge my phone."
Cons: "That I needed the wall jack part to charge my phone. My side’s wall jack was broken. I think if possible they can make it that I can plug the usb part of the wall jack straight. This way the wall jack won’t be needed. Also they were only two in each roll but they are three seats in each roll."
Pros: "Enough legroom in economy. Crew friendly and helpful. Kosher food good."
Cons: "Nothing"
Pros: "the entertainment program was good, and the plane in good shape"
Cons: "food was terrible"
Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."
Cons: "I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again"
Pros: "Besides being tired and walking what felt like 3 miles to new gate I have not issues to report."
Cons: "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."
Pros: "The crew was very nice."
Cons: "My group got separated, as well as a few other groups I saw. There was no effort made by the airport staff to accommodate any of us."
Cons: "Being wedged in the middle seat after two overseas flights and seeing stand-by passengers in isle and window seats in rows ahead of mine... no, I did not appreciate that. In other words, UA is accomodating stand-by passengers before accomodating customers who have purchased tickets. Try sitting in a middle seat after two overseas flights... especially as a tall person with no knee space and a super-uncomfortable seat with the headcushion area reaching only your neck. Those seats were clearly made for folks under 5'8"-5'9"."
Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"