A bit disappointing. Our business class seats were not cleaned from previous flight. They were also missing headphones and bottled water. Dining options were not always available.
A bit disappointing. Our business class seats were not cleaned from previous flight. They were also missing headphones and bottled water. Dining options were not always available.
If you miss any flight in a Multi-City flight plan with TAP, all remaining flights will be automatically terminated immediately. Their support line is no help at all, and you'll be stuck paying again for another flight.
Didn't get to go because connection flight was cancelled
As far as I could tell, there was no food service(!) on this flight. Like the attendants were on strike? No entertainment or wifi. Like, I didn't even know where we were unless I looked out the window and tried to recognize landmarks. Never had such a flight. I think you would have had to pay for water but they never offered that service.
Spacious (space to extend your legs and not feel crammed) and good entertainment and decent food!
Not good. Long lines for checkin. Cramped seats. Would only give one tiny cup of water. Had to use people movers. Won’t fly TAP again
The flight crew was top notch. Total professionals, they worked to help everyone fit their luggage on board and get comfortable. Like many European airlines, dinner service included wine with no extra charge. Always a nice touch. On our layover, everyone needed to clear passport control, which looks like a horrible time sink when you have a connection. My compliments to the ground crew who tried to move people with tight connects to the front of the line. I don't know whether they were Air Portugal employees or not, but they were some people's heroes. I'm not a fan of airline pricing that doesn't give you a reasonably realistic idea of your total cost. Checked baggage on Air Portugal is very expensive and negates any other price advantage. Seat selection is also quite costly. My biggest complaint about this airline is their boarding process. There is no info available to passengers on the screens in the boarding lounges. Just long lines that stretch into other gate areas and too few people offering any clarifying info at all. Those who try to direct often ended up yelling into the crowd. On my last leg, they called for boarding groups over the PA system, but when I presented myself, I was sent back to the end of the single line even though others in later groups were ahead of me. It was a confusing mashup of two systems that left everyone disgruntled and took over an hour. I don't think I can recommend this airline if you have any other options.
Tap air portugal first has you pay for the flight. Then you realize that seats are extra. Had i known that i would have booked emirates instead for a few dollars more
What didnt i like? You had to pay for seats after the booking was paid for. If i knew that beforehand i would have booked with emirates for a few dollars more
Most important was the effciency - on-time take-offs and landings, no missed connections, baggage arrived correctly. Friendly & professional crew. Less important was food/drink. Pretty spartan, but we'll know next time and bring our own stuff.