Cons: "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"
Pros: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Cons: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."
Pros: "Everything was perfect"
Cons: "More drinks less food at night flight for short destination"
Cons: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Cons: "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."
Cons: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Pros: "I purchased the go lite fare because I wanted to reserve the exit row and this was the least expensive option. Good food and nice crew"
Cons: "Entertainment was music only no movies to download. Would have given more stars to Aegean"
Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"
Pros: "I liked the service once on board. I liked that they had a separate ‘co bus’ to assist those passengers that had a connecting flight to get there quicker. There was candies offered as soon as we boarded them drinks and a Greek breakfast. The flight attendants were efficient."
Cons: "The flight was 1 hour and 30 minutes late! There was confusion as to which gate to go to for the flight once it was called. They did not call passengers by sections so everyone just crowded the gate waiting to board. It was a bit chaotic and overwhelming for staff and passengers. There was no entertainment and there was no legroom and I am 5’7” so I was quite uncomfortable."
Pros: "- Crew service was pleasant"
Cons: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
Pros: "Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall."
Pros: "Overall the crew was nice and helpful"
Cons: "I payed a full price for my flight and got the conditions almost like a low cost flight. Don't think I'll bother to pay so much money next time. not such difference...."
Pros: "The service was good, the food wasn't bad at all. They were able to accommodate my food preference, though I hadn't requested a vegetarian meal. The rest of the flight was pretty bad. The flight boarded and left one hour late. No communication from ground crew about that. Boarding was a madhouse."
Cons: "There were like 3 movies/shows to watch on a seat screen that you couldn't control anything. So outdated and old. If I had known, I would have made alternate arrangements. Seats were so small and uncomfortable. No width space and no frontal space when person in front reclined their seat. Horrible."
Pros: "Going home"
Cons: "1. The plain was late 2. The sits are horrible, and the airplane is very old. 3. The earphones didn’t work 4. I received a set on the wing not as I requested 5. The entertainment screens are very incomplete and uncomfortable"
Cons: "They didn’t allow families to board first, flight was over an hour delayed, food was horrible."
Pros: "Fairly empty flight. Decent movie selections. Pleasant crew."
Cons: "I shouldn’t have upgraded to Economy+ b/c the front row (in Economy) has no where to store your things except overhead, the extra legroom is negated by everyone using your row to cross between aisles and the screen that folds out from the armrest wouldn’t stay upright & required constant adjustment. No WiFi is disappointing for a 12+ hr flight."
Cons: "The seats were horrible, it get like a low low cost flight"
Cons: "my chair was broken and the service was bad, every time they gave out food they forgot my row and we had to ask a few times in order to get it, and my place was right near the kitchen"
Pros: "There is a reason one uses 200,000 points to get a business seat on a 12 hour flight. Not happy to be told at check in we were bumped. The plane was old, the food was not tasty, the PA system was terrible, entertainment totally sub par, a 1 hour wait for luggage. A really bad experience."
Pros: "WiFi with a lot of choices of movies and series"
Pros: "Nothing"
Cons: "With Ryanair even if you break your leg during your trip and you’ll need an emergency trip back home they will make you pay a double seat (2 tickets because you have to stretch your broken leg) + 50€ commission on that second ticket. A 3€ for a small plastic water and of course a physical screaming/aggression from their staff while you are on a wheelchair. Thank you. Always a pleasure. You never surprise me."
Pros: "Fast flight with no issues"
Cons: "Check In- as the airport was so busy, I nearly missed my flight due to queuing in lines for long times and poor communication form airport staff as to priority boarding etc"
Pros: "Flight was ok"
Cons: "Delayed leaving Malta owing to too few staff attending to boarding. Arrival at East Midlands was dire, although I believe mainly due to inefficiency of East Midlands rather than RyanAir"
Cons: "I don't mined the flights it is the long walk to the plane."
Cons: "No point paying priority boarding.... people just swap seats if not allocated next to each other makes it all feel like a messy shambles.... once sat down flight was quick and pleasant.... never ate or drank anything on board as extortionate prices... so the money saved there went on tapas and wime"
Cons: "Rude and incompetent staff. You get what you pay for."
Pros: "Very disorganized at Madrid Airport"
Cons: "Took over 11/2 hours to check bags in. Had to enter line twice due to poorly executed information on reservation as to all applicable items needed to check bags, specifically could not use bar code on phone, rather, needed a hard copy ticket."
Cons: "Kiwi booking through kayak was deceptive and I had to pay for a ticket at check after learning Ryanair does not do business with kiwi. Price was more than double and kiwi also billed me. Thanks!"
Pros: "It is a cheap flight. I don’t espect first class. The ride was smooth, the flight was cheap, the cabin crew were friendly and it wasn’t horrendously dirty."
Cons: "I had to print the boarding pass on my own, cannot get it at the airport. Also the fact that they delay in telling you where the gate is and then it is a 10 minutes stride to get there."
Cons: "We had more than 2 hours delay and although the company knew that that would be the case, they didn't let us know beforehand. We only found out when we arrived at the airport. Apparently the delay was because the aircraft had come with more than 2 hours delay from London so the company was fully aware our flight would also be delayed."