Very delayed. Plus lack of entertainment on board. Crew members were very nice
Cons: "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"
Pros: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Cons: "See above."
Pros: "On the 3.5hr flight they served drinks and a meal which was a surprise. The crew wasn’t that friendly. There was no in flight entertainment. The flight was only 30 mins late taking off."
Cons: "In flight entertainment. More courteous crew."
Pros: "The crew was nice, friendly and helpful."
Cons: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Cons: "We missed our connection because our first flight was late they wouldn’t do anything for us"
Cons: "15 min late and at Athens airport took me 40min to get my luggage."
Pros: "The food was great and the flight attendants were very nice!"
Pros: "The food was probably the best meal I’ve ever had in Economy."
Cons: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Pros: "Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced."
Pros: "לא ניתן מספיק מזון, המסכים היו בעייתים, מטוס מאוד מיושן הדיילות לא הציעו מספיק שתייה"
Pros: "Nothing except that it got me safely to my destination"
Cons: "Food was terrible and there was a long human hair in my beef. Entertainment was one thing only, and it was in Hebrew with Hebrew subtitles. Bathroom was out of TP, not very clean. Crew was abrupt and service was very limited, with one having to walk to the galley for coffee or tea after the meal."
Pros: "the crew was very helpful and the new plane was great."
Cons: "There should be more movie options, as well as TV programs."
Pros: "Good quick service from the flight crew."
Cons: "No airline food is really good but this one seemed really unsubstantial."
Pros: "I reserved window seats on the day of purchases of this ticket and for which I had a printed copy showing confirmation for window seat 24 . At checkin, I was told no history of this was found in a little computer and that I needed to be reassigned new seats . I was furious and very disappointed at elal for temperingcwith my seat and for not finding any sign of it on their data base. It was clear that someone high rank was able to not just take my seats, but erase the memory of it. The only available window seat was 21 Aa, which I had to pay $120 extra for. The irony is that my special meal assignment was not tempered with.... It find this act of ElAl, deceiving, inappropriate, not professional, disappointing, and extremely unfair. The least they could’ve done to award me that seat."
Cons: "I have been traveling with EL AL for 40 years, many Adderall for good reasons. First, the security. Secondly the direct nonstop flight. This particular plane that was a new were version and I’m happy to see that Elal did change the planes and had a great entertainment system."
Pros: "service good , food good flight smooth"
Cons: "they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted"
Cons: "The fact I didn't know that it's a flight without suitcase. And that took from me 80 dollar for it"
Cons: "I ordered and paid for one backage to send and I was asked to pay becuse was not updated"
Pros: "I did like the breakfast provided, eggs were good. Dinner was fine too, I liked that hummus was provided.. seats were comfortable. There were sufficient bathrooms."
Cons: "Even though the seats were comfortable, the legroom was not."
Pros: "The timing of the flight was great, as a night flight."
Cons: "The ELAL plane was very old, maybe 30 years old, no individual screens, no electricity jacks"
The close the front toilet this is not good . They arive not on time is been delay the dont clean the plain . Poor
flight delay there and back. rescheduled the flight a day earlier
The flight was smooth, the crew were pleasant, This plain had a reclining seats which made the flight comfortable
Very clean and modern, efficient checkin and boarding. Great airline
Cons: "On line check in, less queues in the check in process"
Pros: "Everything. The staff was amazing, there was so much room on the plane, it was perfect!"
Cons: "I wish the captain translated to English also"
Pros: "Boarding on time. Clean toilet"
Cons: "Bad service Not even giving water when I ask Seat not comfortable"
Cons: "Hello, After I ordered this flight it was canceled by Israir airlines. I was ordering with another company (TK), and I thought that’s my order with Kayak canceled. A few days before the schedule the flights back and my company made a new reservation for me. When I got to airport i understood that I have two reservations, which it’s mean that we payed twice. I don’t know if you can do something about it, but I expect that you will make an effort to give me my money back. Thanks, Itzhak Ashkenazi"
Cons: "No food served unless u buy. No papers were given for visa so had to wait longer at airpirt after landibg."
Pros: "Nothing special"
Cons: "After the purchase via Kayak I found that the Israir site sell that flight fir $100 less. I consider it a fraud. While chat with Kayak (actually, Priceless) staff was easy, communication withIsrair was terrible. Until the check-in in the airport I didn't know whether the price includes sending a checked bag. Nobody was able to tell me this. Moreover, Priceless representative triet to convince me that the price doesn't include checked bag, while it did. So, I would find myself traveling with carry-on only, and that's unjustified. There is no possibility to do onlibe check-in."
It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.
Pros: "New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth."
Cons: "Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal."
Cons: "It was a terrible flight in most of the citiries"
Pros: "The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep."
Cons: "Seats could use a bit more padding."
Cons: "Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed"
Pros: "The crew was nice It was ok for a short flight"
Cons: "There was a big delay and the airport boards weren’t updated The plan is small"
Cons: "There was a delay in flying The service was terrible And the airplane is old and uncomfortable. The flight attendants did not relate and really gave the feeling unpleasant"
Pros: "short flight"
Cons: "delay in tack off of 3 hrs without air conditioner and food"
Cons: "Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time ."
Cons: "Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!"
The flight was late with no explanation given to the passengers.
Overall a good experience for a short low cost flight . Boarding and departure was on time, crew was nice, airplane conditions were ok. The Heraklion airport is not convinient at all, especially as it doesn’t have an air conditioner. But this is not related to BlueBird.
I think I will never fly agsin with Blue Bird
The check in was really bad. This was my worst experience as far as i can remember. Very slow without any real reason.
There was a delay on the flight, in addition although there was a delay there was a last boarding sign earlier than the boarding time. So overall - stressed to come quickly to board and then waited a long time and arrived later than planned