Cons: They charged me over $200 for gas, when I returned the car fully fueled. In corresponding with them they said they would refund some of the money. I haven't seen a cent!
Pros: Car was clean and drop off easy.
Cons: They push the fuel option without explaining that you are charged for a full tank of gas regardless of what's in the car when you return, plus it appear that you are then charged taxes on this. Yes, the details are in the contract, but they carefully avoid explaining it. Never do that again. Also, they are less than candid about the insurance option, which probably leads most people to accept the "basic" plan not realizing that it adds dramatically to the cost. I believe that they do these things intentionally and many people end up paying much more than they anticipated. I probably won't use this company again.
Pros: Loved the staff in the morning when we ultimately picked up our car!
Cons: When we arrived approximately 3 minutes before closing time, with a reservation, the desk was closed. We were forced to hire an Uber that night and again in the morning to return and get our car. Two other parties also arrived when we did.
Pros: Price was ok.
Cons: Have the size of car I reserved available. Have more staff so the wait is shorter.
Pros: The pick-up was horrible due to the hour and 18-minute wait. Other than that, the agent was competent & helpful, the car was fine, and the drop-off was as well.
Cons: The pick-up was horrible. One person at the desk with a dozen customers on line. (It's not as if Advantage didn't know how many reservations they had that afternoon.) I waited an hour and 18 minutes (I timed it) to be served. No more Advantage for me.
Cons: I made the reservation but upon pick up, there were no cars available. They were overbooked by at least 15 cars.
Pros: Free upgrade, nice staff
Cons: Car not really clean, unexpected cost.
Cons: There was a line to get the car which would have taken a minimum of thirty minutes probably an hour to clear. We found another car with Payless.
Pros: Prices weren’t as advertised online
Cons: Honest pricing
Pros: car was fine and return smooth and easy
Cons: They overbooked and and did not have my reserved car. We were promised that returns were coming in-- very discomforting to know we would not have a car until some customer brought one back. First suggestion that we would "probably get one in an hour or so" Not what RESERVED means.
Pros: Staff was friendly.
Cons: Pushy on gas option and charged taxes
Mini (Nissan Quest or similar) is the most frequently booked rental car type from Advantage in Albuquerque.
Advantage has 1 rental location in Albuquerque. Take a look at our Advantage rental location map to find the best rental cars near you.