Pros: Drop off was so fast!
Cons: Pickup had a long line.
Pros: My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!
Pros: cool little car and worked great for my needs
Pros: The staff was very friendly, fast and helpful
Cons: People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
Pros: Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
Pros: Fast and easy service
Cons: The car we got had some mechanisms not working
Pros: The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
Pros: Yes everyone was great friendly and smiling and very helpful
Cons: Nothing in my opinion everything was perfect.
Pros: Nothing attendant was rude
Cons: New service and straight forward understandings. Like a return flight is needed
Friedly efficient staff . Quick check in . Did not have my Rav ,4 , but got an upgrade to an Infiniy for same price . Car was excellent,and I had a quick checkout .
Cons: Nothing ... except the weather
Eugene office needs some customer service training
Pros: The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesome
Cons: The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen. The car smelled of smoke and we are non-smokers
Alamo has 1 rental location in Eugene. Take a look at our Alamo rental location map to find the best rental cars near you.