Book Hertz car rentals in Eugene

Eugene, OR, United States
4 Nov — 11 Nov
Same drop-off
Eugene, OR, United States
Thu 04.11
Noon
Thu 11.11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Eugene

Overall Rating7.0 GoodBased on 81 reviews
Cleanliness
7.1
Comfort
7.3
Overall
6.9
Pick-up/Drop-off
6.6
Value for money
7.2

Recent reviews

Traveler rating
18
7
6
15
0
Find reviews that mention:
8.0
Pros:Staff was friendly and helpful.Cons:The insurance coverage was too high and expensive.Reviewed 2020 Dec 07
review fromkayak
4.4
We Don't Have Anything Else to Offer in Your ClassCons:Guy offered me a car with 1/4 tank of gas. I asked for a car with more gas so I din't have to go straight to the gas station, but was told they didn't have ANYTHING else. Went out to get the car and saw that my car had no hubcaps. Requested something more "together looking...like the exact same car next to it in white with hubcaps!" Note. Remember they didn't have ANYTHING else? Oh...and it had 3/4 of a tank of gas! The whole experience was lacking in proper customer service. I'm sure the guy renting to me is planning his personal exit from the business and doesn't care. No thanks, HERTZ, I'll use Enterprise and let them try to up sell me rather than deal with this flunky location.Reviewed 2015 Nov 23
review fromkayak
2.0
RidiculousPros:NothingCons:Booked/confirmed a car, arranged transportation to the rental place, had to be somewhere 2 hrs later. Upon arrival the attendant told me he was not going to give me a car because "there are several people ahead of you". When I told him I had a confirmed reservation he laughed and told me "that really doesn't mean anything" he offered no help and no alternatives. Had to scramble to a competitor office across town and rent a vehicle much larger than needed at 4x the price. Awful experience. Zero stars.Reviewed 2018 Apr 14
review fromkayak
2.0
Cons:The Hertz staff said there was no car for me when I showed up. I was polite and asked if there was anything that could be done, as I clearly had the reservation. They said no and didn’t offer any assistance of any kind. I was very surprised and disappointed.Reviewed 2020 Jul 05
review fromkayak
2.0
Pros:NothingCons:They closed early and didn't notify me so I didn't get my rental carReviewed 2020 Sep 14
review fromkayak
6.0
Pros:Got the car pretty quickly once I got there. The gentleman was polite and kind.Cons:I was not aware that the car would not be available at the Hertz in the airport. This was nowhere to be found in the paperwork. I had to take an Uber to a Hertz 7 miles out and return the car there too, so I paid about $50 in addition to the rental cost. The car I was given was a minivan, not a sedan as agreed. We were told that's all they had. It was unwashed and had a missing hub cap top.Reviewed 2021 Mar 23
review fromkayak
10.0
Pros:Yes, all staff were friendly, the car was in good shape and drop off was very easy.Reviewed 2021 Jun 15
review fromkayak
2.0
Pros:The priceCons:Cancelled reservation 24 hours before and left me hangingReviewed 2021 Jun 28
review fromkayak
10.0
Pros:The Hertz team in Eugene were great, extremely helpful peopleReviewed 2021 Jun 20
review fromkayak
2.0
Left strandedPros:I never even got the car... Save yourself the trouble and use a different rental company.Cons:After my flight was delayed I had to move heaven and earth to get to their location before the reservation window ended. Fearing I was going to be a minute or two late, I tried calling the location but no one answered. I then called the hertz reservation line and they told me that there wouldn't be a problem. I got to the location 5 minutes before the reservation window ended and the doors were locked, they had closed an hour early. I called the reservation number to see what could be done. I got passed around to a few people and was told that nothing could be done. After pleading with a supervisor, she told me she would reach out to the location manager and he would get back to me. She said I should keep my phone line open so they wouldn't have any problems getting through. In retrospect, I was being told not to call back. I can't know if the supervisor did what she said she was going to do but I never got a call from the manager or a follow up from her. I was left stranded on the side of the road for an hour waiting for a phone call that never came. I wound up having to make a new reservation with a more reputable company. It cost me a lot more money but at least they got me into a car. It has been 5 days since I talked to the supervisor and I still haven't heard from anyone.Reviewed 2017 Jul 25
review fromkayak
4.0
Pros:Car was not available at time promised, this cost me additional time & $. I spoke to Hertz three times in the am and eventually took a cab when the car when arrived. The manager who i had spoken to that morning didn't have my reservation and was a condescending. Nothing offered for the incoveinence.Cons:Respectful serviceReviewed 2019 Aug 13
review fromkayak
2.0
HorrendousPros:N. A.Cons:I wanted to rent but they were making it difficult, they attempted to charge a higher rate. Totally in professional and was not able to refund the amount paid. Worst car rental experience!Reviewed 2018 Oct 26
review fromkayak

Where can I find Hertz car rentals in Eugene?

2160 West 11th Ave Suite C, Hertz car rentals

Address

2160 West 11th Ave Suite C

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 541 686 3269

Address

28801 Douglas Dr. Suite 8

Hours

Monday08:00 - 17:0000:00 - Invalid date
Tuesday08:00 - 17:0000:00 - Invalid date
Wednesday08:00 - 17:0000:00 - Invalid date
Thursday08:00 - 17:0000:00 - Invalid date
Friday08:00 - 17:0000:00 - Invalid date
Saturday08:00 - 17:0000:00 - Invalid date
Sunday08:00 - 17:0000:00 - Invalid date

Phone

+1 541 688 9333

Good to know

Most popular location

2160 West 11th Ave Suite C

Most popular car type

Intermediate

Top tips for renting a car from Hertz in Eugene

  • Intermediate rental cars from Hertz in Eugene are around 6% cheaper than other car types, on average

FAQs about renting a car from Hertz in Eugene

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Eugene.

  • Hertz has 2 rental locations in Eugene. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes