Find reviews that mention:
4.0
The car I originally got from my reservation had expired tags. Oregon lifted their offer to be lenient on expired tags in January 2022. Not to mention if I were to get pulled over, I would get a ticket. If I got pulled over by a State Trooper, I could get a misdemeanor. Not willing to risk it, My companion and I had to fight to get a different car with non expired tags. Even paying for the class upgrade ourselves because all of the other cars in the class I made a reservation for that they had available had expired tags.Reviewed 2022 Aug 07
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4.0
They let you choose premium cars online, but the woman at the counter said they don't actually have any cars and won't in the future, so they always put you in a different class. I only learned this after a few rentals getting something much larger than I asked for.Reviewed 2022 May 23
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6.0
Cons:Vehicle had not been cleaned when we picked it up. They did not offer another vehicle or to clean the vehicle.Reviewed 2021 Jun 25
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8.0
Pros:Drop off was easy.Cons:I wanted to extend my rental, but there was no response at the local number and the National line couldn’t help. Ended up returning the car.Reviewed 2020 Oct 28
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10.0
Pros:They had a 12 pass van for usCons:It was clean and perfect. Nothing betterReviewed 2020 Aug 27
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4.8
Cons:I will write to Avis customer service.Reviewed 2019 Jul 08
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9.6
Pros:Pick up and drop off were both super easyReviewed 2019 Jun 19
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10.0
Eugene staffPros:The staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!Reviewed 2017 Aug 10
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8.0
Pros:They didn't have the size vehicle we reserved so they upgraded us to a size up for free.Cons:When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.Reviewed 2017 Jul 18
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2.0
What customer service.Cons:I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.Reviewed 2017 Jul 14
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3.6
Pick up location was 5 miles from airportCons:Thought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!Reviewed 2017 May 18
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3.6
MisleadingPros:NothingCons:Price seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.Reviewed 2017 Feb 13
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