Pros: Staff was SUPER friendly and got me the car I wanted, an AMERICAN car
Cons: They MUST get more AMERICAN cars in their lot. I rented from them because they advertised an American Car for rental, when I got there, there was only one that just by chance was being brought in from the car wash. It was a great Jeep and I would love to rent it again.
Pros: At pick-up, I pointed out a problem with the wiper blades. The rubber on the blades was separating from the rest of the apparatus. The staff pointed out that rain was not in the forecast and sent us on our way. The blades continued to separate once we began driving on the highway, and completely separated a day or two later.
Cons: Staff could have either replaced the blades or given us another car.
Pros: The comfort and cleanliness
Cons: The smell. It smelled like marijuana from beginning to end. Even after i tried spray it down, the smell was very strong. It was hard to enjoy the rental itself.
Pros: Frendly staff
Pros: Everything was fine with renting the car and customer service.
Cons: I was quoted 35 dollars and ended up with a bill of 88. That's not even close and is completely unacceptable.
Pros: Drop off was easy.
Cons: They didn't have the car I requested online. It was "missing". I don't know how that goes missing. I had to settle for a vehicle that I did not want at all. On top of that I was given a car 3000+ miles overdue on an oil change. I wasn't too happy with that. Makes me wonder how well they care for their vehicles under the hood. I wasn't thrilled with the thought of the engine not being well taken care of.
Pros: Drop-off was super easy. Actually I had to return the car at SAX airport until I realized I was flying out of SNA John Wayne airport. The LAX staff were very understanding, and for a small fee they effected the change. Special recognition for Manager Tyler who is so courteous and professional, not only with me but with the other customers too. He is your secret weapon to getting more customers! I am a regular Hertz member for 14 years, but came over to Alamo this time because of the much better price.
Cons: Car was clean, only 27,000 miles, Toyota Sienna, worked beautifully. We were five of us including baby, trunk area was large for all our suitcases and baby stroller. Overall, very happy.
Pros: Super friendly, helpful and knowledgeable staff. Very impressed with how well everyone treated us.
Cons: We ended up with a flat and were told to go to local address to exchange the car. When we went, they had NO cars available. So that was a waste of time and a bit frustrating.
Pros: The CCP Virus has affected business. The bus driver was kind. The counter staff was friendly.
Pickup at LAX shuttle was fast and had car keys in 5 minutes
Phoenix Drop off in and out in 10 minutes!
Pros: Easy pickup and drop off
Cons: Car wasn’t as clean as I would like and had a cigarette smoke smell...
Cons: I wasn't charged what was shown on the website
Alamo has 1 rental location in Inglewood. Take a look at our Alamo rental location map to find the best rental cars near you.
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